The shopping was fairly straightforward. Finding my personal account was NOT simple or seamless. I would encourage Honeylove to streamline this process. Please also link “how to MEASURE your br... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to see the products but I struggled with where to find information on the differences between bra models to know which to look at as a new viewer of the website. It'd be great to have a comparis... See more
Company replied
Easy to navigate and no issues at checkout except one. You purchase to get credits but then you cannot use the credits with discount codes. All other reward programs I have the discounts are all appli... See more
Company replied
The shopping experience was very good. It was easy for me to find what I was looking for. That being said, while I did order a second bra because of the offered discount, I found the extra checkou... See more
Company replied
Company details
Written by the company
We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.
Contact info
360 East 2nd St. 8th Floor, 90012, Los Angeles, United States
- +1 (855) 740-8229
- support@honeylove.com
- honeylove.com
4.0
Great
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Easy to navigate the website
very easy to navigate the website and find the right size, color and style I wanted.
1 June 2026
Reply from Honeylove
Hi Cheryl, thank you so much for reaching out and sharing your positive experience with our website!
We are thrilled to hear that you found it easy to navigate and select your perfect pieces. If there’s anything else I can help you with, just reach out! 💙
Reply from Honeylove
Hi Renie,
Thank you so much for reaching out and sharing your kind feedback!
We are absolutely thrilled to hear that you're enjoying your new garments, and we truly appreciate you giving us a try. If there’s anything else I can help you with, just reach out! 💙
Reply from Honeylove
Hi Dolores, I’m so sorry to hear that you accidentally placed your order twice!
Thank you so much for reaching out to us about this. Please feel free to reach out to us directly, and we'll jump right on it💙
Giving the Crossover one more chance…
I received a crossover bra as a gift from my mom. I loved it! It was comfortable and supportive. But less than six months later it is falling apart. The seems have opened and the pads don’t stay in place. It basically needs to be trashed at this point because the seems are wide open in so many places. I want to give this bra another try because I liked it so much. Maybe there was something I missed about the care, but it was always washed on delicate and never put in the dryer. They don’t seem cheap so I’m not sure why this has happened.
1 June 2026
Reply from Honeylove
Hi there, thank you so much for reaching out and sharing your kind feedback!
We are so thrilled to hear that you've had a wonderful experience browsing our site and that you're loving our selection and pricing 💙 Please let me know if I can assist you with anything else and I hope you’re having a great week!
I thought the website was hard to use
I thought the website was hard to use. I had a question about colors, which made no sense with names like "vamp." It was difficult to find a way to "chat" with customer service.
1 June 2026
One of items I ordered was out of…
One of items I ordered was out of stock. There was no communication of this until I finally contacted company to ask about my order. Site kept dropping my conversation and I had to start over 3 different times. One of the customer service personnel was very helpful to finally get this resolved.
1 June 2026
Reply from Honeylove
Hi Clarion, thank you so much for reaching out!
I’m genuinely sorry to hear about the confusion and frustration you faced with the out-of-stock item and our chat system dropping your conversation. I completely understand how important communication is during these situations, and I'm so glad one of our team members was able to sort it out for you! 💙
If there’s anything else I can help you with, just let me know. Have a wonderful rest of your day!
Reply from Honeylove
Hi Dora,
It is wonderful to hear that you found your perfect fit and type so easily. We already sent you the tracking link and you should expect the delivery with our standard shipping timeframe of 4-7 business days.
Feel free to reach out to our support team if you need further assistance.
When I placed my order
When I placed my order, I inadvertently ordered another bra for $74 that I really didn’t need and I tried to take it off of my order, but there was no place to review my cart. So I guess I’ll have to accept it when it comes. Actually review order came up once, but it would not let me delete the $74 bra.
1 June 2026
Reply from Honeylove
Hi Margaret, thank you so much for reaching out!
I’m genuinely sorry to hear about the trouble you’re having with your order; that can be so frustrating! I completely understand how important it is to get this sorted out, and I'm more than happy to help you. Please feel free to send us a message directly, and we'll sort things out for you. Looking forward to hearing from you soon💙
Reply from Honeylove
Hi Marcella, thank you so much for reaching out!
We are so thrilled to hear that you've had an easy experience with us and appreciate you sharing such kind feedback about your order #7664530. 💙
I hope you’re having a great week, and please let me know if I can assist you with anything else!
First time I feel I got the real fit…
First time I feel I got the real fit for a bra I can comfortably wear 🤞
Website has lots of important information for fit plus customer reviews👌
Lots of variety in products which look to be high quality 🫶
Looking forward to wearing it❣️
1 June 2026
Reply from Honeylove
Hi Wendy,
We are so thrilled to hear that you've found your "real fit"! It makes us so happy to know you're enjoying our site's resources and the quality of our bras. Thank you for the love, and we can’t wait for you to start wearing your new Honeylove!
Feel free to reach out to our support team if you need further assistance.
It was very confusing
It was very confusing. I was trying to find bras with no fasteners in the back and had trouble finding them. Also, I didn’t have an opportunity to enter the first time buyer promo code so I had to pay full price!
1 June 2026
Reply from Honeylove
Hi Mary,
Thank you for your feedback. We’re sorry to hear your experience felt confusing, especially when trying to find bras without back fasteners, and that you weren’t able to apply your first-time buyer promo code. We understand how frustrating that is and appreciate you bringing it to our attention.
For help with discount codes or finding the right styles, please reach out to our support team so we can assist you directly and review your order details. We're always happy to help 💙
I was able to find what I was looking for
I was able to find what I was looking for and Order the size I needed easily. But so many advertisements for other products made it was difficult to find the bag to complete checkout.
31 May 2026
Reply from Honeylove
I’m glad you were able to find the size you needed easily, but I understand how frustrating it must have been to deal with so many ads that it made checkout harder to complete. Thank you for sharing this feedback—it’s important for making the process smoother and less cluttered. If you need help with your order, please reach out to us directly—we’ll be glad to assist. 💙
I paid for a "club" membership
I paid for a "club" membership. It said I was getting 14.80 credit on this order plus free shipping. Well I got the free shipping but no 14.80 credit. I also spent a bit of time with your virtual help because I could not get a screen to set up a password etc. for my membership account. Nothing worked. I replied to my order confirmation that I wanted the 14.80 credit or I wanted the order cancelled.
31 May 2026
Reply from Honeylove
Hi Susan,
I’m genuinely sorry to hear about the trouble you've had with your membership account and the missing credit on your order. I checked your order, and it shows that the previous representative already processed the refund of $14.80 back to the original payment method. Please allow 5-7 business days for the refund to appear on your original payment method.
Your order will be shipped out to you with our standard 4-7 business day shipping😊 Once the order is in transit, you will receive a follow-up email with your tracking information!
Feel free to reach out to our support team if you need further assistance.
Very easy to order
I liked the checking for sizes so we don't order the wrong size. The website was very easy on the eyes and easy to understand.
31 May 2026
Reply from Honeylove
Hi Lisa,
Thank you for sharing your experience! We’re glad to hear you found the sizing guidance helpful and that the website was easy to navigate. We hope you'll love your new garments once they arrive 💙
Websit is easy to navigate
Websit is easy to navigate. Sizing was easy to figure out. I look forward to getting my bra and shape wear.
31 May 2026
Unprompted review
Reply from Honeylove
Hi Lisa! It’s wonderful to hear that the website was easy to navigate and that sizing felt simple to figure out—that’s exactly the kind of smooth shopping experience we want for you. I love that you’re excited to receive your bra and shapewear, and I hope they bring you comfort and confidence. If you need help with your order at any point, please reach out to us directly—we’ll be glad to assist. 💙
I wish I could just order a medium…
I wish I could just order a medium without going through all questions. Plus I ordered 3 bras all medium but the size goes from 36 A to 36C. I have always been a 36C and the last time I ordered one of your bras you sent a large and it was way too big. So now I’m so leery about answering the questions so I get a medium.
8 February 2026
Reply from Honeylove
Hi Diana,
Thank you for your feedback! We understand how frustrating sizing uncertainty can be, especially after receiving a size that didn’t work as expected. We hear your concern about the process feeling too involved, and we’re always working to make our sizing clearer and more consistent.
If you decide to try again, we’d be happy to help you confirm your best fit so you can feel more confident in the sizing. Please reach out to our support directly and we'd be glad to assist you further 💙
Educator Discount
It was difficult and cumbersome to validate that I’m an educator. I have found it much easier on other sites using ID.me. I would have preferred this as the verification process.
31 May 2026
Reply from Honeylove
Hi Jody! I understand how frustrating that must have been—verification should be simple and seamless, not difficult or cumbersome. Having to go through extra steps compared to other sites, especially when ID.me makes it easier elsewhere, can feel discouraging. Thank you for sharing this feedback; it’s important for improving the process and making it more client‑friendly.
If you need help with your order, please reach out to us directly—we’ll be glad to assist.
Website did not move easily
Website did not move easily. Back arrow only functioned after the item screen was closed. Selecting items took more time than typical on most websites.
31 May 2026
Unprompted review
Reply from Honeylove
Hi Linda! I understand how frustrating that must have been—when navigation feels clunky, and the back arrow only works after closing a screen, it slows everything down and makes selecting items take longer than it should. Thank you for pointing this out; it’s important feedback for improving the site’s flow. If you need help with your order, please reach out to us directly—we’ll be glad to assist. 💙
Found it difficult to make a change in…
Found it difficult to make a change in size at check out.
1 November 2025
Reply from Honeylove
I understand how frustrating that must have been, Norine—checkout should make it simple to adjust your size without extra effort. Thank you for pointing this out; it’s important feedback for making the process smoother.
If you need help with your order, please reach out to us directly—we’ll be glad to assist. 💙
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