Have not heard back from them. I specifically stated I’m having chest/heart issues with their toys and I’ve been ignored. That’s really messed up, I expect more from them and now I can’t even use thei... See more
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Purchased the Hayden in August used once for about 15 mins and the end part that you insert into came unattached from the metal cage type part also it had a split which I thought was unacceptable. Con... See more
Company replied
Purchased the Warrior and it seems to be a solid product. Although it's been a few days since I've had it, it is a quality product. Fast charging, long battery life, and intense experience with the 7... See more
Company replied
I ordered toys from Honey Play Box in October 2024. Toy quality is supreme and I am very satisfied with them. However, after several months of use they broke and I contacted their support just t... See more
Company replied
Company details
About Honey Play Box®
Written by the company
🌟 Welcome to Honey Play Box®! 🌟
We're here to inspire your journey to pleasure and self-discovery with our diverse range of body-safe toys. From sleek designs to luxurious materials, our products cater to your unique desires.
Join our empowering community today on social!
Facebook | Twitter | Instagram | TikTok | YouTubeUnlock Joy - Say Yes to Honey Play Box®! ❤️
Contact info
14225 Telephone Ave, Unit D-E, 91710, Chino, United States
- +1 (201) 431-0712
- info@honeyplaybox.com
- honeyplaybox.com
3.7
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Package not received
21 October 2024
Quality products at affordable prices…
Quality products at affordable prices with discrete and fast shipping……recommended!
18 October 2024
Reply from Honey Play Box®
Thank you for sharing your experience! We’re thrilled to hear that our fast shipping and service made a positive impact. Your satisfaction means a lot to us, and we’re glad we could exceed your expectations. We appreciate your recommendation and look forward to serving you again. If you need any help or have questions, just let us know. Thanks for choosing us!
🐝 Instagram: @HoneyPlayBox_official
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
Still have yet to have anyone reach out…
Still have yet to have anyone reach out to me about my order. Their reply to my last review said it would be 'escalated' and yet I have no reply from them. It's been five days. What is the deal with this company?
11 October 2024
Unprompted review
Reply from Honey Play Box®
Hi Douglas, I'm so sorry to hear that you are still experiencing issues with this order. I have sent a follow up email to our customer service team. We do our best to accommodate each and every one of our customers. I'm sorry for any inconvenience this may have caused you.
Reply from Honey Play Box®
Thank you for sharing your thoughts with us. We're genuinely sorry that your experience didn't meet your expectations. At Honey Play Box, we strive to deliver top-notch products and exceptional service.
We’d appreciate the opportunity to make things right. Please contact us at info@honeyplaybox.com, and we’ll be happy to arrange an item exchange or provide a credit—completely on us! Your satisfaction is our top priority, and we’re committed to improving your experience.
Warm regards,
The Customer Care Team, Honey Play Box
Reply from Honey Play Box®
Thank you for sharing your experience! We’re thrilled to hear that our fast shipping and service made a positive impact. Your satisfaction means a lot to us, and we’re glad we could exceed your expectations. We appreciate your recommendation and look forward to serving you again. If you need any help or have questions, just let us know. Thanks for choosing us!
🐝 Instagram: @HoneyPlayBox_official
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
Good products fare prices and…
Good products fare prices and convenience, pretty cool for someone who is getting a little older and needs some help.
14 October 2024
Reply from Honey Play Box®
Thank you so much for your positive review! We greatly value your feedback and are thrilled to hear that you're enjoying our products. We hope to continue this journey with you and invite you to join our vibrant community on social media. Follow us to discover new products and connect with other enthusiasts. Let's keep the excitement going!
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Great Quality Products
Great quality products at a great price! Honey Play Box always has good deals to bundle up to get more bang for your buck....Pun intended
1 October 2024
Reply from Honey Play Box®
Thank you so much for sharing your experience with us! We're thrilled to hear that ordering from us was such a positive and memorable experience. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you need any assistance or have any questions, feel free to reach out to us. Thank you for choosing us!
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
Amazing Experience
Great products overall! I would recommend especially since customer service was prompt in dealing with a cosmetic problem on the Trill device I had ordered and a new one was delivered in 2-days time. Do not hesitate to try!
30 September 2024
Reply from Honey Play Box®
Thank you so much for sharing your experience with us! We're thrilled to hear that ordering from us was such a positive and memorable experience. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you need any assistance or have any questions, feel free to reach out to us. Thank you for choosing us!
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
The website and delivery communication…
The website and delivery communication were great. 5 stars.
Two of the items I bought were underwhelming.
26 September 2024
Reply from Honey Play Box®
Thank you for sharing your thoughts with us. We're genuinely sorry that your experience didn't meet your expectations. At Honey Play Box, we strive to deliver top-notch products and exceptional service.
We’d appreciate the opportunity to make things right. Please contact us at info@honeyplaybox.com, and we’ll be happy to arrange an item exchange or provide a credit—completely on us! Your satisfaction is our top priority, and we’re committed to improving your experience.
Warm regards,
The Customer Care Team, Honey Play Box
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
Reply from Honey Play Box®
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Reply from Honey Play Box®
Thank you for sharing your experience! We’re thrilled to hear that our fast shipping and service made a positive impact. Your satisfaction means a lot to us, and we’re glad we could exceed your expectations. We appreciate your recommendation and look forward to serving you again. If you need any help or have questions, just let us know. Thanks for choosing us!
🐝 Instagram: @HoneyPlayBox_official
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
good product
Ordering was painless. Ordered from them before so I knew what to expect.Delivery was quick and discreet. Item is a little bigger and heavier than I expected but does the job. I bought this to replace the Sky I had purchased earlier which worked fine until the wire came out of one of the vibrating bullets. Sky is much lighter.
6 October 2024
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
Remarkably well-built
This feels incredible, and has plenty of space on both the girth and length end of things.
I usually can’t use male sex toys - I’m a very large man physically, and typically find them frustrating. This accommodates my body as no toy I’ve experienced before.
7 October 2024
Reply from Honey Play Box®
Thank you so much for your positive review! We greatly value your feedback and are thrilled to hear that you're enjoying our products. We hope to continue this journey with you and invite you to join our vibrant community on social media. Follow us to discover new products and connect with other enthusiasts. Let's keep the excitement going!
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
It says that I received the item
It says that I received the item, and I have not received anything.
1 October 2024
Reply from Honey Play Box®
Thank you for sharing your thoughts with us. We're genuinely sorry that your experience didn't meet your expectations. At Honey Play Box, we strive to deliver top-notch products and exceptional service.
We’d appreciate the opportunity to make things right. Please contact us at info@honeyplaybox.com, and we’ll be happy to arrange an item exchange or provide a credit—completely on us! Your satisfaction is our top priority, and we’re committed to improving your experience.
Warm regards,
The Customer Care Team, Honey Play Box
Reply from Honey Play Box®
We are sorry for the inconvenience caused to you.
Thank you for your feedback, we will improve our products based on your feedback.
Your understanding would be highly appreciated.
Warm regards,
Customer Care Team, Honey Play Box
Reply from Honey Play Box®
Thank you so much for your positive review! We greatly value your feedback and are thrilled to hear that you're enjoying our products. We hope to continue this journey with you and invite you to join our vibrant community on social media. Follow us to discover new products and connect with other enthusiasts. Let's keep the excitement going!
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Reply from Honey Play Box®
We are sorry for the inconvenience caused to you.
Thank you for your feedback, we will improve our products based on your feedback.
Your understanding would be highly appreciated.
Warm regards,
Customer Care Team, Honey Play Box
One product was sold out
One product was sold out. This caused a delay in shipping. After a week of non-shipment I had to cancel my order.
Customer service is not very responsive only responding once per day.
1 October 2024
Reply from Honey Play Box®
Thank you for sharing your thoughts with us. We're genuinely sorry that your experience didn't meet your expectations. At Honey Play Box, we strive to deliver top-notch products and exceptional service.
We’d appreciate the opportunity to make things right. Please contact us at info@honeyplaybox.com, and we’ll be happy to arrange an item exchange or provide a credit—completely on us! Your satisfaction is our top priority, and we’re committed to improving your experience.
Warm regards,
The Customer Care Team, Honey Play Box
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