Have not heard back from them. I specifically stated I’m having chest/heart issues with their toys and I’ve been ignored. That’s really messed up, I expect more from them and now I can’t even use thei... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased the Hayden in August used once for about 15 mins and the end part that you insert into came unattached from the metal cage type part also it had a split which I thought was unacceptable. Con... See more
Company replied
Purchased the Warrior and it seems to be a solid product. Although it's been a few days since I've had it, it is a quality product. Fast charging, long battery life, and intense experience with the 7... See more
Company replied
I ordered toys from Honey Play Box in October 2024. Toy quality is supreme and I am very satisfied with them. However, after several months of use they broke and I contacted their support just t... See more
Company replied
Company details
About Honey Play Box®
Written by the company
🌟 Welcome to Honey Play Box®! 🌟
We're here to inspire your journey to pleasure and self-discovery with our diverse range of body-safe toys. From sleek designs to luxurious materials, our products cater to your unique desires.
Join our empowering community today on social!
Facebook | Twitter | Instagram | TikTok | YouTubeUnlock Joy - Say Yes to Honey Play Box®! ❤️
Contact info
14225 Telephone Ave, Unit D-E, 91710, Chino, United States
- +1 (201) 431-0712
- info@honeyplaybox.com
- honeyplaybox.com
3.7
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Charge lasts a long time and I love the…
Charge lasts a long time and I love the product
12 September 2024
Reply from Honey Play Box®
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Great customer service, if a little slow
I placed my order, got free shipping, and it showed up delivered inside of 4 days. Unfortunately, this initial delivery was not the item I ordered. I hit up the support email as soon as I got to it, but it took longer to get any replies than that original delivery. Further, it took a couple similarly slow emails, but in the end, they sent my proper order on them.
Product was just what I expected. All said and done, no complaints from me. It wasn't like I was in a hurry to get it. But maybe if you're getting someone a gift, plan ahead a bit.
4 October 2024
Unprompted review
Reply from Honey Play Box®
We are sorry for the inconvenience caused to you.
Thank you for your feedback, we will improve our customer service based on your feedback.
Your understanding would be highly appreciated.
Warm regards,
Customer Care Team, Honey Play Box
Disappointed …
The item is too big and too awkward not to mention louder than expected.
It is not as simple to use as one would think.
13 September 2024
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
Excellent service andvery well packed.
Great service with ease of ordering with quick delivery. Great description of units, no problems with devices. Would recommend, will use again if needed.
13 September 2024
Reply from Honey Play Box®
Thank you so much for sharing your experience with us! We're thrilled to hear that ordering from us was such a positive and memorable experience. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you need any assistance or have any questions, feel free to reach out to us. Thank you for choosing us!
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
They will work with you
They offered to reship a product when I was not satisfied.
4 October 2024
Unprompted review
Reply from Honey Play Box®
Thank you for sharing your experience! We're delighted to hear that our customer service team was able to assist you effectively. Your satisfaction is our top priority, and we're glad we could make a positive impact. We appreciate your kind words and look forward to serving you again. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!
🐝 Instagram: @HoneyPlayBox_official
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
You product didn't do what was…
You product didn't do what was advertised not worth the money.
6 September 2024
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
Customer service was amazing worked out issues and over compensated for issues
Customer service was amazing. I’ve been ordering from them for years as well as my friends have been ordering for me for years and the products always seem to work pretty well and whenever I have an issue, they always resolve the issue and overcompensate I like honey playback, and I’m always satisfied overly satisfied if you get what I mean.
29 September 2024
Unprompted review
Reply from Honey Play Box®
Thank you so much for sharing your experience with us! We're thrilled to hear that ordering from us was such a positive and memorable experience. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you need any assistance or have any questions, feel free to reach out to us. Thank you for choosing us!
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
I have this toy that gos upapp malfunction and down…
I have this toy that gos up and down but won't link to my phone. This black dialogue box keeps popping on and off on the app it has a little explanation point but I can't tell what it says cuz it happens too fast
28 September 2024
Unprompted review
Reply from Honey Play Box®
We are truly sorry for the inconvenience this caused you. Could you email us at info@honeyplaybox.com with a picture of the toy and a little more information on what happened?
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Reply from Honey Play Box®
Thank you for sharing your experience! We’re thrilled to hear that our fast shipping and service made a positive impact. Your satisfaction means a lot to us, and we’re glad we could exceed your expectations. We appreciate your recommendation and look forward to serving you again. If you need any help or have questions, just let us know. Thanks for choosing us!
🐝 Instagram: @HoneyPlayBox_official
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
Reply from Honey Play Box®
Thank you for sharing your experience! We’re thrilled to hear that our fast shipping and service made a positive impact. Your satisfaction means a lot to us, and we’re glad we could exceed your expectations. We appreciate your recommendation and look forward to serving you again. If you need any help or have questions, just let us know. Thanks for choosing us!
🐝 Instagram: @HoneyPlayBox_official
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
KAI 2
My husband did not like. He tried but no go. Stated too much pressure.
I really appreciate your customer service to try a different product.
2 September 2024
Reply from Honey Play Box®
Thank you for your feedback.
We would appreciate if you could give us more feedback on what happened and help me find the right solution to move forward.
We do our best to accommodate each and every one of our customers. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
Great product!
Great product, very easy to use and gave impressive results. Definitely planning on using their products for a long time.
13 September 2024
Reply from Honey Play Box®
Thank you so much for your positive review! We greatly value your feedback and are thrilled to hear that you're enjoying our products. We hope to continue this journey with you and invite you to join our vibrant community on social media. Follow us to discover new products and connect with other enthusiasts. Let's keep the excitement going!
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
STOP LOOKING
The best toy I have ever purchased, hands down! Wish it was a little quieter that's the only complaint I have. I still give it a 5* for the overall performance
It may replace my partner.
29 August 2024
Reply from Honey Play Box®
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
We are always working to improve our product and appreciate your honest feedback!
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Toy was broken when I received it
Toy was broken when I received it. Up and down function does not work. I heard lou's pieces once package arrived. I would like to return it for another one or be reimbursed. Thank you
30 August 2024
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
An affair to remember….
From the moment I laid eyes on the Scion, I knew it was the beginning of something intoxicating. Its sleek, sensual design immediately captured my attention, every curve and detail begging to be touched. And once I did, I couldn’t get enough.
The way it glides, effortlessly smooth, feels like a lover’s touch—responsive, precise, and oh-so-satisfying. It’s more than just a product; it’s an experience that leaves you wanting more every time. Whether you’re indulging alone or sharing the pleasure, the Scion never disappoints.
Every encounter is sheer bliss, pushing all the right buttons, making every second feel luxurious and decadent. If you’re looking for something that combines elegance, passion, and undeniable performance, the Scion is the one that will sweep you off your feet and keep you coming back for more.
Trust me, this is the kind of affair you won’t want to keep secret.
23 August 2024
Unprompted review
Reply from Honey Play Box®
Thank you so much for your positive review! We greatly value your feedback and are thrilled to hear that you're enjoying our products. We hope to continue this journey with you and invite you to join our vibrant community on social media. Follow us to discover new products and connect with other enthusiasts. Let's keep the excitement going!
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Great product
29 August 2024
Reply from Honey Play Box®
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Reply from Honey Play Box®
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Item received quickly and as described
Item received quickly and as described. I’m a happy customer.
11 September 2024
Reply from Honey Play Box®
Thank you for sharing your experience! We’re thrilled to hear that our fast shipping and service made a positive impact. Your satisfaction means a lot to us, and we’re glad we could exceed your expectations. We appreciate your recommendation and look forward to serving you again. If you need any help or have questions, just let us know. Thanks for choosing us!
🐝 Instagram: @HoneyPlayBox_official
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
The products are awesome
The products are awesome. My girl loves the blowjob tool as it reduces her neck pain
9 September 2024
Reply from Honey Play Box®
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
🐝 Instagram: @HoneyPlayBox_official 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
I will be sending it back and calling…
I will be sending it back and calling my bank for a refund. Had it on the charger for 2 hours still will not turn on
9 September 2024
Reply from Honey Play Box®
We’d appreciate the opportunity to make things right. Please contact us at info@honeyplaybox.com, and we’ll be happy to arrange an item exchange or provide a credit—completely on us! Your satisfaction is our top priority, and we’re committed to improving your experience.
Warm regards,
The Customer Care Team, Honey Play Box
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.