Hooting Owl Distillery York Reviews 243

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, especially the gins and rums, highlighting their delicious flavors and unique characteristics. Many people also commend the efficient delivery service, noting its speed and reliability. The staff, particularly the guides like Tom, are frequently mentioned for their extensive knowledge, enthusiasm, and engaging personalities, which significantly enhance the customer experience during tours and tastings. However, some customers also noted minor issues such as excessive packaging with their orders or initial shipping period indications that might deter potential buyers. A few people also felt that while the overall experience was good, some products were a bit expensive.

What people talk about most

Product

Consumers are highly satisfied with the product, consistently praising its excellent quality and delightful... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent aroma and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering from the website and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried a few Hooting Owl gins at a charity event early in July and realised quickly that the West Yorkshire one was likely to become a firm favourite with the East Yorkshire, whilst very different, n... See more

Rated 5 out of 5 stars

Went into the pub and loved the place, the staff were knowledgeable and talked enthusiastically about the rums, vodkas and gins distilled on site. They let us sample a couple of drinks and we were... See more

Rated 5 out of 5 stars

From start to finish the tour was just brilliant and so much fun. Tom is a great host, so enthusiastic and knowledgeable about the distillery and all it's products. We tasted so much quality gin and r... See more

Rated 5 out of 5 stars

Fab place, good food and great gins. The tour/gin tasting was a great experience, Tom our guide is very knowledgeable and has a great sense of humour. The gins are all really good, some great flavours... See more


Company details

  1. #11 of 24 best companies in Distillery
  2. #3 of 11 best companies in Bar

Written by the company

The Hooting Owl Distillery, based within the ancient city walls of York, we take inspiration and flavours from around the Yorkshire region to create a top-quality range of hand-crafted, small batch spirits. The company’s was founded at Barmby Moor House, once a famous public house and iconic coaching inn, is steeped in history spanning several centuries. Tired horses would be changed here after the gruelling journey from York over ‘The Black Moor’ and it’s reputed that a young Queen Victoria stayed at the house, the master bedroom still being known today as The Queen’s Room in her honour. Making good use of the extensive old stable building at Barmby Moor House, Hooting Owl is home to a fully equipped craft distillery, expertly distilling a range of traditional dry gins and other premium craft spirits combining a carefully researched and selected blend of botanicals. Inspired by the story of the house itself and by the geography, culinary heritage and abundant produce of Yorkshire, Hooting Owl also adds a hint of family and military history to the mix. The Story of Sir Owlfred The curious, whimsical story of The Hooting Owl Distillery and the legend of Sir Owlfred Tyton Hodgins, is as captivating and mysterious as the history of Barmby Moor House itself. When Dom acquired the old Yorkshire manor house at Barmby Moor in 2017, they embarked on an extensive restoration of the historic property. It was as the couple were refurbishing the old scullery that they stumbled across an intriguing, concealed floor safe which had belonged to a former resident of Barmby Moor House, Sir Owlfred Tyton Hodgins. Hiding within was a single bottle of Sir Owlfred’s Hooting Owl Signature Gin and an old book containing many of his secret recipes. Tied carefully to the book was a small diary of his development journey which he had titled ‘A Tour of Yorkshire’. The diary, embellished with drawings of his distillery, clearly showed it had been located in the stable buildings to the back of the house, buildings which still existed, albeit in a somewhat dilapidated state. This extraordinary discovery began a new, exciting chapter in the Hooting Owl story. Dom, as Sir Owlfred had done before them, set out on a journey which was to draw inspiration from all four corners of Yorkshire to lovingly distil a range of high quality artisan spirits in the very location it was thought to have begun in 1865. Today, the ethos of The Hooting Owl Distillery is heavily influenced by Yorkshire and is intrinsically woven with the story of Sir Olwlfed, the name Hooting Owl deriving from the prominent golden owl statue that takes pride of place above the entrance to the house – affectionately addressed as Sir Owlfred Tyton Hodgins.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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Rated 5 out of 5 stars

Superb customer service

Superb customer service. I needed to add an additional item to the order and it was no issue for a staff member to call and take card details to process this for me. The products I bought were gifts so can't comment on them, but they were despatched and delivered very quickly and carefully wrapped. The recipient is a south Yorkshire lad and was delighted with a local product. Thank you

24 January 2024
Rated 5 out of 5 stars

Amazing gin and perfect service

Amazing gin and perfect service. Arrived extremely quickly and well packaged

15 January 2024
Hooting Owl Distillery York logo

Reply from Hooting Owl Distillery York

Thanks for your custom, its much appreciated, hope you enjoy the Gin.

Rated 5 out of 5 stars

Winter Spice Gin - It's my new favourite!

We were away in York on a short break when I first sampled the 'Winter Spice' Gin. It was so nice that I looked to see where I could buy some from and when it was only from your distillery I had to make an order! Luckily there was still some left. The delivery was so quick and I absolutely love the gin it's my new favourite.

4 January 2024
Hooting Owl Distillery York logo

Reply from Hooting Owl Distillery York

Great to hear, hope you enjoy one of the last bottles.

Rated 5 out of 5 stars

Rhubarb and Vanilla Gin

We were drinking the Rhubarb and vanilla gin in the lake district and it was so good, I bought a bottle for a birthday present. The delivery was quick.

3 January 2024
Hooting Owl Distillery York logo

Reply from Hooting Owl Distillery York

Thanks for your feedback, its much appreciated.

Rated 5 out of 5 stars

We first tasted your dark rum whilt…

We first tasted your dark rum whilt visiting Whitby. We loved the rich caramel taste and thought a small dram would go nicely in our Exmas pudding and small dram to have along side the pudding. We ordered a bottle online and it came without any delay a great service no fuss or bother. Have a great xmas.

25 November 2023
Rated 5 out of 5 stars

My First order

Error with the order, rectified within 24hrs.
Great service and great products.
Extra touch engraving the bottle makes a special gift.
Will use again, thank you

21 November 2023

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