ordered a chain with 116 links on standard delivery. arrived within 2 or 3 days after ordering. ordered a light set on premium delivery, arrived within a day via royal mail. contacted the... See more
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WHO ARE HOPKINSON CYCLES Hopkinson cycles is a family run cycling business selling bicycle parts and accessories from Horbury, Wakefield, West Yorkshire. We offer incredible discount pricing on top cycling brands. Our family has been in the cycling trade for over 3 generations and we have a massive wealth of knowledge between us to help you select the right component for your ride. FAST AND FREE SHIPPING We offer a free, fast, professional service to all our customers and aim to dispatch any order same day or next working day. We offer Free UK delivery on every item with no minimum spends, and if you spend over £50 we will upgrade your order to an express shipping service. STOCK We hold all our stock in our UK based warehouse. We only show the stock which we hold. We do not drop ship like some online vendors. If we show the stock, we have it to send to you. RANGE OF PAYMENT OPTIONS You choose your best way to pay, we offer a range of payment options and providers including ways to spread the cost or buy now pay later. RETURNS We offer a no hassle returns policy.
Contact info
Hopkinson cycles, Queen street, Horbury, WF4 6LP, Wakefield, United Kingdom
- 01924 274209
- info@hopkinsoncycles.co.uk
- hopkinsoncycles.co.uk
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Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Great price and first class service.
Excellent customer service!
I ordered some chains from Hopkinson cycles, and received them quickly. However, they had made an error and sent a wrong one. I emailed them and Nick replied quickly to apologise and sent me a link for a paid return and dispatched the corrected chain using a 24 hour delivery service, which I received the next day!
Excellent customer service and great prices, I will definitely use again!
Thanks team Hopkinson Cycles!
Brilliant service
Brilliant service - always a fast delivery and very well priced items.So pleased to have used you again!
I am not happy with my purchase
I am not very happy with my purchase.
I bought a road bike tyre from them and the production time of the tyre was important for me, I called them and checked it with them, and they told me they can not see the date on the tyre but it should not be older that 2023.
I trusted and ordered the tyre, when I recieved I realised that it is 2020!!!
let's be more honest with the customers, it was very easy to tell me the correct date.

Reply from Hopkinson Cycles
Spot on for tyres
Used before. Just got Schwalbe Marathon plus mtb tyre. Great price, decent website, always seem to have stock, Express delivery was only£2 (free otherwise)- overall excellent all round.
Great service and really helpful…
Great service and really helpful considering a mistake on my behalf. Really happy to help and get the issue resolved for me as well as informing me of all the correct ways to sort it. Really would recommend for any bike parts needed
Genuine Shimano Parts
Received order in 2 days. Great price. Very happy and will use again.
Needed new SRAM chain in a hurry
Excellent customer service, good pricing, prompt free delivery. Could not be happier.
Perfect service from this online shop
Incredible service from this online shop. Price of item I ordered was the cheapest online, item arrived incredibly quickly and postage was free too. Perfect experience!
Ordered 2 Schwalbe tyres
Ordered 2 Schwalbe tyres. Great prices with free postage. Good communication with updates for delivery & tracking updates.
Many thanks for great service from Hopkinson Cycles & would recommend and use again.
Easy as pie 🫶🏻
Im always uneasy ordering online, with out going into previous drama’s
Well not this time thankfully a company that is competitive efficient and organised
I wouldn't hesitate to purchase from them again
Excellent prices, postage & delivery
Very competitive prices over a range of bicycle components & accessories plus free postage & quick delivery put Hopkinson's at the top of my list when looking for some new tyres - in this case Pirelli P Zero Road. Thanks very much for your great service
Continental tyres
Ordered 2 continental tyres, this store was the cheapest and fast free postage. Will definitely use them again. Well done Hopkinson Cycles.
(Five Star Service) My experience with Hopkinson Cycles was…
My experience with Hopkinson Cycles was five star, they were professional, fair priced and done everything they said they’d do. I will be returning to them in the future for sure ….
Well done Hopkinson Cycles 👌
Just grabbed some new Shimano brake…
Just grabbed some new Shimano brake pads, excellent price and super fast delivery, many thanks!
Have already told a couple of my mates who will be ordering!
Poor customer service
We ordered an in stock item on the 15th April and paid for what is described as Express shipping, 12 days later still no delivery. We have rung twice to discuss and on both occasions have been fobbed off and told 'it's carnage out there mate' as regards to deliveries. I would have liked a little bit of interest and at least an apology.
Best price and v quick delivery
Best price and v quick delivery. I had to return the item for a refund as I'd made a mistake when ordering and this was handled efficiently.
I then ordered the correct item, at a good price, and this was also delivered v quickly.
Keep up the good work!
Easy to order and rapid delivery
Hopkins cycles was spot on
Hopkins cycles was spot on, website really easy, keeping me updated on my purchase. Delivery was prompt and I was messaged throughout the journey. Really cannot fault my experience it was exceptional, will most definitely looking her for anything else before anywhere else. Thank you for my new innertubes, they are perfect 👌
Repeat customer and repeat brilliant…
Repeat customer and repeat brilliant service!
Ordered items first thing on Monday. Got confirmation of dispatch around 2 hours later and delivery due on Wednesday. And this is the free delivery option!
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