Haven’t received an email back after 3 emails and 3 weeks of trying after purchasing an electronic passport. Still isn’t working
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See what reviewers are saying
I ordered a Hop Passport as a gift in November 2025. I had a typo in the recipients email address. I have contacted Hop Passport multiple occasions through email over the past month but have gotten... See more
My wife purchased Hop Passport for me (us) as an anniversary/Valentines present. We’ve been to breweries in places we otherwise would not have visited and discovered breweries in areas that we drive b... See more
Very cool idea to create interest in trying new breweries. I gave it 4 stars only because I ordered physical passport instead of digital. (my bad). Having to remember to bring the book along does no... See more
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Poor customer service
Haven’t received an email back after 3 emails and 3 weeks of trying after purchasing an electronic passport. Still isn’t working
No Customer Service
I ordered a Hop Passport as a gift in November 2025. I had a typo in the recipients email address. I have contacted Hop Passport multiple occasions through email over the past month but have gotten no replies or help.
Effectively a Scam
Customer service is completely non-responsive. Reached out over 5 times in 2 weeks with absolutely no response. Basically can’t use the digital hop passport as was given to me as a gift. Effectively a scam.
No Customer Service
Ordered 2 Hop Passports from my phone. Pop-up window suggested ordering the covers. I had them in my cart already, but I could not see this on my phone. So I added the 2 covers. I was charged/shipped for 4 covers for 2 passports. I instantly reached out to the company with no response. I sent 3 more emails but still have not heard back. I'm going to dispute my charge with my credit card company now.
Poor customer service
As a product, I like this very much. We had a lot of fun with it this year. However, I'm very unimpressed with their customer service. We placed a pre-order for a 2026 book and received the wrong state. I reached out via email 3 times over a week without response. I finally heard back when I contacted via Facebook messenger. They said they'd get the correct book sent out ASAP. Fast forward 12 days and I still didn't have it, so I reached out (on Facebook) again and they said "I can confirm it was sent. I'll get the tracking information when I can" which tells me they never sent it the 1st time they said they would. This had been very frustrating as it was meant to be a Christmas gift and isn't here in time for Christmas, which is ridiculous when we pre-ordered in October and got the original delivery (the incorrect one) before Thanksgiving.
Would not recommend
Ordered this on November 30th. I received a tracking number the next day. Never moved. I emailed and was told it would ship. Finally they sent me another tracking number. It’s December 21st, and it just shipped.
This seems like a scam, or just horrible customer service.
Amazing product and couldn’t be happier…
Amazing product and couldn’t be happier with the experiences!
The Hoppassport is such a great idea
The Hoppassport is such a great idea. I love going around and trying new beers at new places, and the Hoppassport helps me get through the door. The amount of places I have discovered because of this is amazing. And whenever I bring the passport with me when we got out with friends, they always want to look through the book and ask about it. Well Done!
The Ultimate Craft Beer Adventure!
The Ultimate Craft Beer Adventure!
Hop Passport is an awesome way to explore breweries and discover new craft beer favorites. The passport book is beautifully designed and makes every visit feel like part of a fun beer treasure hunt. Collecting stamps is super satisfying, and it’s helped me find hidden gems I never would’ve known about. Whether you're local-hopping or road-tripping, this is a must-have for any beer lover. Cheers to great beer and even better adventures!
Hop Passport - Hei Hei The Wanderer Edition
Bawk! This Hop Passport adventure has been a wild ride—much tastier than accidentally swallowing a rock. Every new brewery was a surprise, just like waking up in the middle of the ocean! My regular spots? They love that this chicken is a loyal customer. So many drinks, so many stamps—though I may have pecked at a few by mistake. 10/10 would flap my way through again!
Fun adventures
I love the deals they run in September when ordering new passports. It's fun to get out with my wife and visit new places around the state.
Hop Passport
I’ve had the hop passport for 2 years now and absolutely love it! Love seeing the uniqueness of each brewery, tasting different beers and simply going to places that we would not have ventured too.
The Hoppassport is amazing and fun!
The Hoppassport is an awesome brewery hopping adventure! I’ve been brewery hopping with the Hoppassport since 2018. That’s 8 years of fun and counting. I have visited breweries in 17 states so far and more to visit by the end of 2025. The Hoppassport trail has taken me to numerous new breweries with family and friends while meeting new friends along the trail. The Hoppassport is a great way to check out new breweries, meet new beer friends while traveling the U.S. and enjoying 50% off your first 2 beers (2 for 1)! Gotta love it!
We love using our Hoppassport to explore!
We love using our Hoppassport to explore new breweries in our home state and while traveling the country. We'll often pair a new brewery with hiking or a chance to explore the history of the area. A fun way to explore new places and oh yeah, you get free beer!
Hop Passport is Awesome
Having a Hop Passport is a great way to visit breweries with friends and family. I've gotten a Hop Passport every year since 2019. It gives me a reason to go visit breweries I probably normally wouldn't go and visit. It pays for itself after visiting 6-8 participating breweries.
Beer Lovers Bible
We started with the MN Hop Passport years before deciding to get the National Hop Passport. The MN one served us well & we traveled often so 2yrs ago we bumped up.
The passport pays for itself quickly thanks to the BOGO drinks & we've tried MANY businesses we'd never have discovered without it. Some we loved so much, we went back immediately with friends.
On our travels, we make sure to check to see what's close by & have even planned trips around the Hop Passport.
We've met other "hop heads" through ttacking & events, plus some fantastic brewers, who shared their stories & tips.
For 2025, we've already won 4 states, started 3 & we're itching to get in a few more - all while planning our 2026 strategy!
(Note: We order in Nov & receive in Dec)
We love the passport
We love that the passport always has us looking to see if there is a brewery close during our travels. We have tried tons of breweries we may never have even known about. Some great some not, but always an adventure.
Thanks!
Hop Passport - an absolute MUST have for beer enthusiasts!
I am a beer drinker. I am a craft beer lover! I used to use Google whenever I would travel with hopes that I could find a local brewery and drink local beer. Sometimes it worked, more than often not.
Using Hop Passport, my ability to drink local has changed significantly! There is a booklet for nearly every state, and a book of the WHOLE COUNTRY, where you can find participating breweries. No more Google with hopes! AND TO MAKE THINGS BETTER, YOUR 2ND BEER IS FREE!! (Technically 50% off your first two...) It is so easy to plan day / weekend trips to get out and try new places!
And if you're a traveler, get the app! The app will show you closest proximity or all the breweries along your trip! Super easy! And it is updated frequently for any new breweries that join in the middle of the year.
Plus!!! If you're up for a challenge, every participating state has a challenge to be the first to complete the state. You can become a beer drinking champion!!! (and win yourself that champ t-shirt that comes with it!!)
Do yourself a favor and get your Hop Passport asap!
My wife and I got passports for a…
My wife and I got passports for a wedding present and we've really loved using them. It's great to know if we can bring our dogs or if there is food available at the brewery. We haven't had any issues using the passport at any location, every place has been happy to see we have a book.
Been using Hop Passport for many years…
Been using Hop Passport for many years and enjoy it. I like that it is a buy one get one. Always make sure to tip on free beer as well. Has got me to many breweries that normally would not go to. Any issues I have had have been the breweries issues and not Hop Passport's. Will keep getting it for the fun it has been using it. I like the physical passport because it is fun to get it stamped.
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