Horace Reviews 

The customer service was very good but I found the products to be distinctly average; the face cleanser has a strong unpleasant smell to it, it seems to work ok but there are cheaper, better alternatives in my opinion. I really wanted to like the products but i just don't feel they are worth the money. I left a 2 star review on the product itself and I was told my review has been accepted for moderation which explains why nearly 99% of their reviews for that product are 4 or 5 stars. i suspect my review will never see the light of day.
Edit: i have just found the 1-3 star reviews on the product but as the percentages are rounded down they all show as 0%. currently in talks with Horace about my review

Fantastic, sensibly priced products and first class customer service.
As a perfume collector I am amazed at the quality of both the &Horace and Rose Oud. The complexities of both scents are astounding and easily outperform the rivals at a fraction of the price.

I recently discovered Horace natural men's products, and I couldn't be more impressed. Their commitment to quality and sustainability shines through in every item. The skincare line, especially the face wash and moisturisers, leaves my skin feeling refreshed and rejuvenated without any harsh chemicals.
The scents are subtle yet refreshing, making grooming feel like a daily treat. I also appreciate the eco-friendly packaging, which aligns with my values. Overall, Horace has elevated my grooming routine, and I highly recommend their products to anyone looking for effective, natural options. A true game-changer in men’s skincare!

So, I have been using several Horace products for a few weeks now and overall I am thoroughly impressed. They all smell fantastic, have lovely, classy packaging and feel fantastic on my skin. I am seeing improvements already after just a short while. So I will definitely be reordering the products when I need them. The process of buying your products involves a very thorough breakdown of what you are looking for, then a routine is suggested for you with all the recommended products. The prices are very fair for the quality of products you will receive. And to make things even better it’s hands down the best customer service I have ever experienced. Highly recommended Horace.

I discovered the Horace range of men’s grooming products on a recent trip to France. I can recommend these enough. They are great quality products at a fair price, and now available in the UK.

Discovered Horace while looking for a new scent to add into my rotation, I can safely say they have a customer for life the parfum is very unique and fresh. It was was so good that my friend immediately bought himself a bottle.
The special touch with the personalisation stickers and the thank you note are also very nice.

I have struggled with premium grooming products across the years due to my combination skin and greasy beard; certain shower gels etc have caused dry patches and it’s been a total pain. I’d resorted to cheap brands that did smell as good or give high performance.

Since my wife gifted me items from the Horace range at Christmas I’ve been hooked. Everything does what it’s supposed to, the fragrances are on a level of any luxury brand and the prices are great.

Finally, after countless Brands - I have found the perfect Skincare Brand.
The difference in my Skin has been incredible which isn't unusual in previous experience BUT months and months later I'm still seeing the same result.
Won't ever change from Horace.

PS. Also worth mentioning that the Team are super helpful which is a major plus!

Absolutely the highest level of service and products that make you feel you're inlove 🥰
Their face serums and soap as with the highest quality and perfumes are long lasting magical scents ❤️❤️❤️

Bought their Cream Pomade and the smell from the product is beyond awful - an incredibly strong and harsh chemical smell which after putting on this morning turned the noses of everyone in the office and has given me a stinging headache (literally left office to wash out as couldn't cope with smell).

To make matters worse, wrote to their customer service to let them know they need to look into and they just fobbed me off (even had the audacity to say can't return an opened product, despite me not asking for a return - incredibly dismissive and said it was the natural scent of bees wax, utter rubbish, there is no bees wax on the planet that smells like this!!!).

Awful experience with Horace, recommend people avoid this brand both for quality and service.

Answer to reply:
This is not the response I have already had from your team - I've been told that the smell is normal and the bees wax. I was also told that nothing you can do because I've opened product!! Funny that your public reply is far more service driven than your private customer service reply - don't be fooled people, this company couldn't care less!

Update on reply:
That is a lie, I never once asked for a refund! Please show the email where I asked for this on this thread so people can see. I also did not 'refuse' to come back to the store, I said I live in Birmingham. Your attitude and ethics here are appalling.

I will also confirm with 100% certainty that the smell is not beeswax!!! Utterly absurd.

The beard oil smells nice but gave me a terrible rash on my face.

Amazing company with amazing products, ordering shampoo, deodorant and moisturiser regularly now because it’s so good!

Ordered Horace's SPF mattifying face moisturiser - which appears to be one of their signature products. Straight away I was unhappy with the product, despite using small amounts the cream is too thick and sticky and leaves my face feeling like it's been coated in PVA glue with white streaks. Despite this I tried using it several times and just couldn't get used to it. I emailed Horace to explain the situation and asked to receive a refund as I wasn't satisfied with the product. I also explained that I'd placed multiple orders and had purchased a range of their other products to the value of over £100. Horace were less than interested in helping me and all they wanted to do was give me a tutorial in how to apply face cream like I'm an idiot who can't rub cream on my face. Not happy with this service at all and will never be ordering from Horace again. As a new company to the UK market I thought I'd give them a try but my advice would be to use a brand with better products and a better customer service policy.

Great products, great service
Shower gels smell good and work well in a hard water area and my wife likes the soap as much as I do!
Using the right products at the right time makes wash/shower/shave a little bit more special rather than just a splash and go and the Horace products fit the bill

Great products at really good prices. The moisturisers absorb so quickly and leave the skin hydrated with no greasiness. I love the serums too and the facial cleanser.

Also the web site is slick and easy to use, and the customer service is fantastic. Love it!

Nice product (I think so far..) but such a shame they don’t smell of anything. When you are putting products on your face, you want a nice smell. Eg the Vit C serum smells nothing like Vit C.

Probably the worst smelling aftershave I have ever had the unfortunate pleasure of smelling.

I read some positive reviews that mentioned the Horace Aftershave was a really nice fragrance. I can only imagine that those reviews were in fact advertisements. The aftershave is awful and smells somewhat like a very weak coconut.

I've used this 4-5 times only since purchasing and even had colleagues mention how horrid it smells.

I can't comment on other products but the aftershave is certainly worth avoiding.

The products are excellent and the customer service is second to none. This company is growing by word of mouth by people that recommend it to other people. This is a marketing campaign money cannot buy. This is the way! Well done!

Great products and efficient service is what sums Horace up. I have bought a number of beard oils and aftershave balm. All products are of the highest quality and I have made a number of repeat purchases. All orders are dispatched promptly and I am delighted with my grooming products.

I use the hair cream and it's honestly the best I've used. Light and non greasy and managed my hair perfectly.