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Horizon Minicab Service Reviews 60

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TrustScore 4.5 out of 5

4.7

Taxi service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its punctuality, efficiency, and clear communication, making their journeys smooth and comfortable. Many people highlight the helpfulness and professionalism of the staff, often noting their kindness and accommodating nature, which contributes to a pleasant travel experience. However, some customers also noted occasional issues with drivers playing loud music or talking loudly on the phone during the journey, which was not in line with the expected luxury experience.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise drivers for being... See more

Based on these reviews

Rated 5 out of 5 stars

I was so wonderful to arrive from a long flight and know that we had a driver available to greet us and take us to central London. The vehicle was spacious for all of our luggage. The driver was so ac... See more

Rated 5 out of 5 stars

We were given information about the car and driver before they arrived. He arrived on time. Was very friendly and kind. We were travelling with 5 kids and he helped them get in their seats and buckled... See more

Rated 5 out of 5 stars

Great guys to deal with.. Very helpful and friendly service Perfect timing as our flight was delayed so no worries after a quick text to them. Would definitely recommend them for anything, and wil... See more

Rated 5 out of 5 stars

Such a great experience from start to finish. The airport pick-up was easy, communication was clear, and the ride to our hotel was comfortable and efficient. They were so patient and accommodating the... See more

Company details

  1. Taxi service
  2. Minibus taxi service

Written by the company

"Horizon Minicab provides reliable and professional airport transfer services across the UK, covering all major London airports and other cities. Our affordable fares and professional drivers ensure a smooth and comfortable journey every time. Choose Horizon Minicab for top-quality airport transfers and experience the best in UK travel"

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Trustworthy company

Such a great experience from start to finish. The airport pick-up was easy, communication was clear, and the ride to our hotel was comfortable and efficient. They were so patient and accommodating the whole time. Would definitely book with them again!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

I was so wonderful to arrive from a…

I was so wonderful to arrive from a long flight and know that we had a driver available to greet us and take us to central London. The vehicle was spacious for all of our luggage. The driver was so accommodating and I will definitely utilize this service for my next trip!

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Great guys to deal with..

Great guys to deal with..
Very helpful and friendly service
Perfect timing as our flight was delayed so no worries after a quick text to them.
Would definitely recommend them for anything, and will be booking return trip with them..

9 November 2025
Unprompted review

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