We have used Horizon for a few years now and we have never had an issue! Or if we have, they have had it sorted and resolved. Kelly Brown became our account manager a few months ago and she's brill... See more
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In our role as a leading powered access rental solutions provider, Horizon Platforms delivers exceptional service so that you can complete your jobs on time and safely, anytime and anywhere across the UK. Be it a hire of a scissor lift or cherry picker, or you're ready to buy that boom lift you've always wanted, Horizon can help. Same day and next day delivery options are available on our core fleet of access platform on a national basis. Need IPAF or PASMA training? We've also got you covered!
Founded in 2008, Horizon have quickly gained a name for delivering high levels of customer satisfaction through our rapid response to customer needs. Our business was born out of recognition that there is much more to providing platforms for hire than moving pieces of machinery around. Since that very first day, Horizon has prided itself on providing rapid, reliable powered access solutions.
Recently we became an employee owned business, testament to the fact our team's aim is to always delight our customers. So whenever you speak to us, you are talking directly to our co-owners.
Horizon will always ensure every customer gets the very best service, but occasionally it can go wrong. If you have an issue you would like to discuss, please use the contact details below to get in touch and we will do our best to put things right.
Unit G1, Rosie Road, WF6 1ZB, Normanton, United Kingdom
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The engineer that arrived on site was very knowledgeable and efficient at his work, he rang us with plenty of time to prepare permits before arriving on site

Reply from Horizon Platforms | Hire | Sales | Training
Machine delivered and collected on time which was a bit crucial for particular works
Couldn’t fault hire

Reply from Horizon Platforms | Hire | Sales | Training
Working with Horizon platforms for many years for both training , equipment and hires I can fully recommend Horizon for all your needs . I'll get down to the brass tacks ; these guys have professionally assisted our company through the most challenging environments of access needs and I mean the full package ! From surveys/ traffic management/ permits and even bespoke scaffolding builds for tricky area access whilst maintaining full safety and awareness for all persons involved, public ,crews and surrounding establishments, everything is considered to the 'T' Horizon platforms are the company you need to be commissioning to help you with your requirements. Ps . The girls in the office are super helpful/ responsive and get the job done . A.K

Reply from Horizon Platforms | Hire | Sales | Training
From start to finish customer service was how we would all like it to be. Excellent!! Thank you.

Reply from Horizon Platforms | Hire | Sales | Training
We've been consistently impressed with Horizon Platforms. Quotes always come back quickly, which makes planning our jobs much easier. Deliveries are made exactly when promised—no delays, no excuses. The pricing is always competitive and spot on, offering great value without compromising on service. From start to finish, it's a smooth, reliable experience every time. Truly a 5-star service all round! Can't thank Kelly and the team enough!

Reply from Horizon Platforms | Hire | Sales | Training

Reply from Horizon Platforms | Hire | Sales | Training
Once again its always a pleasure working with the team but this week the service stood out by far.!!!! I requested two last minute machines for early delivery one being an 80ft & 19ft machines both on different days & Darcy delivered once again thank you for the support without you i couldn't of complete my reactive requests from our customers.

Reply from Horizon Platforms | Hire | Sales | Training
Platforms always arrive on time and are in excellent working order.

Reply from Horizon Platforms | Hire | Sales | Training

Reply from Horizon Platforms | Hire | Sales | Training
Ema never fails us, no matter what issue or quandary I have she manages to sort it out and always provides a resolution. Top service, as always.

Reply from Horizon Platforms | Hire | Sales | Training

Reply from Horizon Platforms | Hire | Sales | Training
Always a prompt response, nothing is too much trouble. Friendly and comprehensive service.

Reply from Horizon Platforms | Hire | Sales | Training
Great customer service, plus delivery do fantastic job with very helpful drivers

Reply from Horizon Platforms | Hire | Sales | Training
Horizon were able to supply the boom lift we needed at short notice and were excellent at keeping in touch when there was a delay in the delivery to site. They sorted things out so everything went smoothly.

Reply from Horizon Platforms | Hire | Sales | Training
Great service as per usual! Hiring with Horizon is always easy.

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Reply from Horizon Platforms | Hire | Sales | Training

Reply from Horizon Platforms | Hire | Sales | Training
Superb service from Becky, flexible and accommodating to the changing needs of the job- highly recommended organisation.

Reply from Horizon Platforms | Hire | Sales | Training

Reply from Horizon Platforms | Hire | Sales | Training
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