We have used Horizon for a few years now and we have never had an issue! Or if we have, they have had it sorted and resolved. Kelly Brown became our account manager a few months ago and she's brill... See more
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Was in need of a boom mast at the very last minute of an important job with strict deadlines same day delivery. I contacted Horizon Platforms and explained the emergency to Cavan the Business Developm... See more
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We've been using Horizon Platforms for around a year now and never had any issues, Cavan Atkinson & Megan Person are both amazing, you tell them what you need and when and they make it happen (usually... See more
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Never have any issues using Horizon Platforms with any access equipment needs. The team as super helpful and understanding, and go above an beyond to help with any questions or queries. They make the... See more
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Company details
- #2 of 14 best companies in Plant and Machinery Hire
- #2 of 10 best companies in Building equipment hire service
- #1 of 5 best companies in Construction machine rental service
About Horizon Platforms | Hire | Sales | Training
Written by the company
In our role as a leading powered access rental solutions provider, Horizon Platforms delivers exceptional service so that you can complete your jobs on time and safely, anytime and anywhere across the UK. Be it a hire of a scissor lift or cherry picker, or you're ready to buy that boom lift you've always wanted, Horizon can help. Same day and next day delivery options are available on our core fleet of access platform on a national basis. Need IPAF or PASMA training? We've also got you covered!
About Us
Founded in 2008, Horizon have quickly gained a name for delivering high levels of customer satisfaction through our rapid response to customer needs. Our business was born out of recognition that there is much more to providing platforms for hire than moving pieces of machinery around. Since that very first day, Horizon has prided itself on providing rapid, reliable powered access solutions.
Recently we became an employee owned business, testament to the fact our team's aim is to always delight our customers. So whenever you speak to us, you are talking directly to our co-owners.
Why should consider us for you next hire?
- National Delivery through our own pristine fleet or one of our trusted partners
- Access to over 16,000 platforms, ensuring we'll have the right machine for you
- Same day, next day delivery. On core kit, platforms can be delivered as quickly as 4 hours if needed
- We don't like to brag but we hold ISO 9001, 14001 and 45001, IPAF Rental+ Gold and Safe Contractor. Excellence delivered as standard, always.
- Our Trustpilot score remains Excellent, meaning we dont just talk a good game!
- We can assist with long-term hire or purchases of powered access equipment whatever your needs.
- Our team of expert in-house and partner trainers can get your team through IPAF, PASMA or construction related courses at our training centre in Wakefield or on sites convenient for you nationally.
Have an issue you'd like to discuss?
Horizon will always ensure every customer gets the very best service, but occasionally it can go wrong. If you have an issue you would like to discuss, please use the contact details below to get in touch and we will do our best to put things right.
Contact info
Unit G1, Rosie Road, WF6 1ZB, Normanton, United Kingdom
- 03301345987
- info@horizonplatforms.co.uk
- horizonplatforms.co.uk
4.8
Excellent
738 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Consistently a fantastic experience
Consistently a fantastic experience, though we did lose three hours of productivity since the machine was missing its key.
6 January 2026
Unprompted review
Reply from Horizon Platforms | Hire | Sales | Training
Thank you for taking the time to give Horizon a great review. We take all feedback seriously, both positive and negative, and I am very sorry that you experienced some significant downtime due to the missing key. We have spent some time investigating this and our Head of Hire, Kelly Burgess, would welcome a call to discuss this further if you would like to contact her when convenient. Thank you for your ongoing business, and whilst we appreciate you receive a consistently high level of service, we do appreciate your feedback on the issue you experienced. Once again, many thanks for your business, Rory Duggan (Managing Director)
Greyhound Box Ltd have dealt with…
Greyhound Box Ltd have dealt with Horizon Platforms for more than 5 years and found them to be a very reliable company with great customer care and excellent engineers
2 December 2025
Unprompted review
Reply from Horizon Platforms | Hire | Sales | Training
Hi Paul, thanks for taking the time to give Horizon such a great 5-star review. The team, and in particular our engineers, will be over the moon with your positive comments, especially from such a longstanding customer. Thank you for your ongoing business, Rory Duggan (Managing Director)
Always organised
Always organised, always helpful & very professional when any issues crop up
10 November 2025
Reply from Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to write such a great review, Dave, it's very much appreciated - the team will be delighted with your comments. Thank you for your ongoing business, Rory Duggan (Managing Director)
Becky Watts and the team delivers…
Becky Watts and the team delivers exceptional customer service. All issues resolved and always goes above and beyond to help.
7 November 2025
Reply from Horizon Platforms | Hire | Sales | Training
Thank you for taking the time to write such a great review for Becky and the Horizon team, Andrew - they are absolutely over the moon with your comments. I am also delighted that we continue to provide you with the high level of service you have become accustomed to. Thank you for your ongoing business, Rory Duggan (Managing Director)
Love dealing with Kelly
Love dealing with Kelly, Bubbly happy go lucky person.
Happy to help answers calls outside of working hours allthough not expected and is really knowledgable.
30 October 2025
Reply from Horizon Platforms | Hire | Sales | Training
Good morning Leigh, what a fantastic review to read first thing on a Monday morning - Kelly will be over the moon with your comments and it's great to hear she's providing the outstanding service that you appreciate. Thanks for taking the time to give your positive feedback, and thank you for your ongoing business. Rory Duggan (Managing Director)
Dealt with Charlotte Bailey
Dealt with Charlotte Bailey. She was very responsive in getting we a quote and also once agreed getting an asset to my workplace. Straight forward service.
1 October 2025
Reply from Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Charlotte such great feedback, Philip, it really is very much appreciated - she is over the moon with your comments and delighted you're happy with the service you're receiving. Thank you for your ongoing business, Rory Duggan (Managing Director)
⭐Horizon Platforms⭐
All the staff are extremely helpful and always go above and beyond. Across the multiple projects where MEWPs have been used on site, we’ve experienced little to no issues, any questions or potential problems have been quickly identified and resolved by the Horizon team.
The online Hire Hub is also a great tool, it’s fast, easy to use, and makes arranging new equipment or updating existing hires simple and efficient.
Overall, we’ve had an excellent experience working with Horizon Platforms and wouldn’t hesitate to recommend them!
3 October 2025
Reply from Horizon Platforms | Hire | Sales | Training
Hi Luke, thanks for taking the time to review your experience of dealing with Horizon, whether it be directly with team members or our online portal. It's great to hear we are satisfying your requirements and we look forward to continuing to do so. Thanks for your business, Rory Duggan (Managing Director)
40+ Site Rollout
I had a large 40+plus site rollout and reached out to Kelly Brown at Horizon who went above and beyond to help me. Will definitely be back to book in more machines :)
Highly recommended
9 October 2025
Unprompted review
Reply from Horizon Platforms | Hire | Sales | Training
What a great review to read, Mark - I really appreciate you taking the time to give such good feedback - Kelly will be over the moon with your comments. Thank you for your business and we look forward to providing you with the high level of service again in the future. Thanks again, Rory Duggan (Managing Director)
Excellent customer service
Horizon Platforms give excellent customer service, their machines are reliable, they are competitive priced and delivered when they promise to
Overall they give you what you need when hiring MEWPs. I would have no hesitation in recommending them.
12 September 2025
Reply from Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Horizon such a great review, Chris, it really is appreciated. The team are delighted with your comments! Thank you for your ongoing business, Rory Duggan (Managing Director)
Absolutely fantastic company
Absolutely fantastic company, we had a breakage of an onsite lifter and Horizon sorted us one to site within a couple of hours and saved the day!
And fabulous customer service!
16 September 2025
Unprompted review
Reply from Horizon Platforms | Hire | Sales | Training
I'm delighted, Rebecca, that we were able to quickly rectify the issue you had with another machine and helped keep your operations going. The team will be thrilled with your positive comments on your experience of dealing with them. Thank you for taking the time to give the team such a glowing review, and many thanks for your business. Rory Duggan (Managing Director)
Five star got to site on time great…
Five star got to site on time great pick up when smooth no trouble with communication over the phone with security gate
Overall excellent thanks
8 September 2025
Reply from Horizon Platforms | Hire | Sales | Training
Hi Trevor, thanks for taking the time to give Horizon a great review and sharing your experience of dealing with us. I'm delighted you enjoyed the high levels of service on which we pride ourselves - the team will be over the moon with your comments. Thank you for your business, Rory Duggan (Managing Director)
Always a great experience unfortunately…
Always a great experience unfortunately no key was left with the machine which lost us 3 hours work time
26 August 2025
Reply from Horizon Platforms | Hire | Sales | Training
Hi Steve, thanks for taking the time to give Horizon a great review. We take all feedback, good and bad, very seriously and will investigate the issue you experienced on your recent hire with us and feedback to you accordingly. Thank you for your ongoing business and we will continue to provide the high level of service you have become accustomed to from us. Many thanks again, Rory Duggan (Managing Director)
Outstanding Service Every Time!
Horizon Platforms are an incredible company to deal with, consistently offering outstanding service without fail. Their machines are always clean, reliable, and in excellent condition and their pricing is refreshingly competitive. I can't write this without giving a special shout-out to Kelly, who has saved our bacon on more occasions than I can count. She’s knowledgeable, friendly and completely unflappable - the calm in the chaos. Her support has gone above and beyond time and time again and I’m genuinely very grateful. Horizon are unbeatable in every way - responsive, reliable and genuinely committed to making things easy for their customers.
1 September 2025
Unprompted review
Reply from Horizon Platforms | Hire | Sales | Training
Thank you so much for sharing your positive experiences when dealing with Horizon - I'm delighted that our outstanding customer service is valued and appreciated. Kelly will be thrilled with your comments! Thank you again, and many thanks for your ongoing business. Rory Duggan (Managing Director)
Reply from Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Horizon a 5-star review. It's great to hear we are providing you with an outstanding level of service - the team are thrilled with your comments - and thanks for your ongoing business, Rory Duggan (Managing Director)
excellent customer service -the…
excellent customer service -the customer is always number 1
24 July 2025
Reply from Horizon Platforms | Hire | Sales | Training
Thanks for your 5-star review Nick - all customer feedback is taken seriously and valuable to us, so it's great to hear that we continue to provide outstanding customer service to such an important, longstanding customer. The Horizon team are thrilled with your positive comments. Thank you for your ongoing support, Nick - Rory Duggan, Managing Director
Great service as always
4 July 2025
Reply from Horizon Platforms | Hire | Sales | Training
It's great to hear we are continuing to provide you with a high quality service, Reehana, thanks for taking the time to give Horizon a wonderful review. Thank you for your ongoing support, Rory Duggan (Managing Director)
Great communication
Great communication, extensive knowledge. Machines are always in good condition.
23 June 2025
Reply from Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Horizon a 5-star review, Dave, I'm delighted we are providing you with the high level of service you have come to enjoy. Thank you for your ongoing business, Rory Duggan (Managing Director)
A great team
I've been working with these guys for years. A great team who are always very helpful and offer an excellent service.
27 June 2025
Reply from Horizon Platforms | Hire | Sales | Training
I was delighted to read this review, Geno, it's great that we are continuing to provide the high level of service you've enjoyed overt the past few years. The team will be over the moon with your comments. Thanks for your ongoing business, Rory Duggan (Managing Director)
Great customer service and super helpful
26 June 2025
Reply from Horizon Platforms | Hire | Sales | Training
Hi Sarah, thanks for taking the time to provide us with your valuable feedback on the service you receive from Horizon. It's great to hear you're happy with everything we're doing for you. The team are over the moon with your comments. Thank you for your ongoing business, Rory Duggan (Managing Director)
Poor equipment
20 June 2025
Reply from Horizon Platforms | Hire | Sales | Training
Good afternoon Craig. Firstly, I would like to apologise for the issues on your recent hire with us. I was extremely disappointed to receive this 2-star review, as we pride ourselves on providing outstanding service to all our customers. However, following a full investigation into the issues, your hire experience with us was well below our usual standard. I know you expressed your gratitude to the Hire Desk for exchanging the machines immediately, however we fully understand the negative impact the issues will have had on your project and costs. All feedback, good and bad, is valuable to us so that we can learn and make necessary improvements, so thank you for advising us of your issues and for giving us another chance to show you the high levels of service we can provide. Thank you for your business, Craig, Rory Duggan (Managing Director)
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