The shopping experience was easy and straight forward. The shipping estimate was very good (less than 10 days for cross country delivery) and the product actually reached 2 days earlier then estimate... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very high quality jacket!! Super cool, colors, how the jacket is made, very good product, design every thing!! The costumer service is very efficient, delivered on time Very good experience buying H... See more
Company replied
Good buying experience! Good website and quick shipping to Slovenia. The product (Terra jacket) looks good, I am only worried because I ordered the same jacket last winter(bergfreunde shop) and I... See more
Company replied
I ordered citadel jacket online. Web site is user friendly, jacket was shipped right away, I got it in 4 days in Croatia. Jacket is well made, warm, light and (to me) cool design. Before this I had Bu... See more
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Company details
Written by the company
Horsefeathers is European outerwear and technical apparel brand born in BC, Canada, back in 1989. We are focusing on hi-tech snowboard and ski outerwear approved by the world‘s best riders like Halldor & Eiki Helgason, Ethan Morgan, Steve Gruber, Tyler Chorlton or Daniel Hanka. The bulletproof quality of our outerwear is what we’re proud of. Fundamentally, it is what allows you to ride all day, every day. Regardless of how deep the pow is, how much it is dumping, or how strong the winds are—all in a package that doesn’t have to break your bank account. #horsefeathers
Contact info
Slovanska alej 1960/24, 32600, Pilsen, Czech Republic
- +420 739 593 735
- info@horsefeathers.eu
- horsefeathers.eu
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shopping experience and quality product
The shopping experience was easy and straight forward. The shipping estimate was very good (less than 10 days for cross country delivery) and the product actually reached 2 days earlier then estimated.
The product looks high quality and it it fits very well ( I bought a pair of ski googles). I love the fact that they came with a protective case and a spare set of lenses for foggy weather.
30 October 2025
Reply from Horsefeathers
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that your order arrived earlier than expected and that you're happy with the quality and fit of your ski goggles. :)
We really appreciate your feedback about the packaging and spare lenses - it's great to know they make a difference. We hope you enjoy your time on the slopes and look forward to serving you again soon! ♡
Reply from Horsefeathers
Thank you so much for your kind words! We’re glad to hear you were happy with the fast delivery and communication. Hope to serve you again soon! 🌟
Reply from Horsefeathers
Thank you so much for your kind words! We’re delighted to hear that you were happy with the product and fast delivery. We hope to serve you again soon! ♡
This company is reliable
This company is reliable. They delivered my package faster than they said. Anna from customer service is a very kind and nice person. She helped me with the size change problem very quickly and very promptly. I highly recommend!
23 October 2025
Reply from Horsefeathers
Thank you so much for your wonderful feedback! ♡
We’re delighted to hear that your order arrived even faster than expected and that Anna was able to assist you so promptly. Your recommendation means a lot to us - we truly appreciate your trust and look forward to serving you again! ♡
Reply from Horsefeathers
Thank you so much for your kind words! 💛 We're thrilled to hear you were happy with our customer service. It means a lot to us that you'd order again - we look forward to serving you next time!
Above expectations
Above expectations! Top notch materials, attention to detail, feels very high quality for the money. Got it delivered in two days, every step being communicated well.
18 October 2025
Reply from Horsefeathers
Thank you so much for your amazing feedback! 💛 We’re thrilled to hear that the quality, materials, and attention to detail exceeded your expectations. It’s great to know the delivery and communication went smoothly too. Enjoy your purchase and hope to see you again soon!
Reply from Horsefeathers
Thank you for your positive feedback! We’re glad to hear that the delivery process was clear and met your expectations. We really appreciate you taking the time to share your experience! ♥
Nice Jacket with some quality control issues
The jacket is stylish, with a good fit and its pretty warm and lightweight.
Not sure if this was just with mine but it was full of loose threads and pretty bit ones.
16 October 2025
Reply from Horsefeathers
Thank you for your feedback! We’re glad to hear you like the style, fit, and warmth of the jacket. We’re really sorry to hear about the loose threads - that’s definitely not the quality we aim to deliver. Our team would love to take a closer look and make it right for you. Please reach out to our support team at info@horsefeathers.eu so we can assist you directly. :)
Reply from Horsefeathers
Thank you for your feedback, we´re glad, that you´re satisfied. ♥
Great experience, quick and easy
Great experience. No problems. Shipping to Germany was quick and easy. (3 days, I think)
17 October 2025
Reply from Horsefeathers
Thank you for your great feedback! We’re so glad to hear that everything went smoothly and that your order arrived quickly in Germany. Enjoy your purchase, and we hope to serve you again soon! Thank you for your interest in our Horsefeathers brand. ♥
I am always happy with tour products
I have been always happy with your products, quality is good, delivery fast and I enjoy wearing them.
18 October 2025
Reply from Horsefeathers
Thank you so much for your continued support! ♥ We’re thrilled to hear that you’re happy with our products and service. It means a lot to know you enjoy wearing them - we truly appreciate having you as a loyal customer! ♥
The jacket is exactly what I expected…
The jacket is exactly what I expected and was delivered very fast
17 October 2025
Reply from Horsefeathers
Thank you so much for your kind review! 😊 We're delighted to hear that the jacket met your expectations and arrived quickly. Enjoy wearing it and thank you for your interest in our Horsefeathers brand. ♥
great service, awesome products
Fast shipping, high-quality ski clothing, and everything arrived just as described. I'm very happy with my purchase and will definitely order again. Highly recommended!
10 October 2025
Reply from Horsefeathers
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our products and service. It’s great to know your order arrived quickly and met your expectations. We truly appreciate your support and look forward to seeing you again soon - enjoy your new snow gear! ❄️
Reply from Horsefeathers
Thank you for your review. We are sorry that you are not satisfied. I will contact you by email shortly so that we can resolve the situation.
Very good experience with horsefeathers…
Very good experience with horsefeathers eu shop.
29 September 2025
Reply from Horsefeathers
Thank you for sharing your experience with us, we really appreciate your satisfaction. ♡
Good quality
Good quality, nice price, fast delivery!
Runs big in size, but we knew, so everything fine👌
25 September 2025
Reply from Horsefeathers
Thank you so much for your kind review! 😊 We're glad to hear you’re happy with the quality, price, and fast delivery. Thanks also for pointing out the sizing – we're glad you were prepared and everything worked out well. Hope to see you again soon! ♥
The communication and the delivery was…
The communication and the delivery was quick. The product is perfect.
17 September 2025
Reply from Horsefeathers
Thank you so much for your kind review! We're glad to hear that you were satisfied with our communication, delivery, and the product itself. We truly appreciate your support and hope to serve you again in the future! ♥
Great product
11 September 2025
Reply from Horsefeathers
Thank you for your nice feedback, we appreciate it. ♥
Everything What you want
16 September 2025
Reply from Horsefeathers
Thank you for your nice feedback, we appreciate it. ♥
Awesome quality and fast delivery!
11 September 2025
Reply from Horsefeathers
Thank you so much for your lovely review! We're really glad to hear you were happy with the quality and how quickly your order arrived. It means a lot to us! ♡
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