Hospital Beds Reviews 

195
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a truly great experience with this company. Many happy customers frequently mention that the online ordering process is smooth, and items arrive very quickly while matching their descriptions perfectly. Consumers are deeply pleased with the comfortable products, noting they provide wonderful support, greatly improve their daily rest, and make life much easier for users. However, some people mentioned experiencing frustrating delivery delays along with very poor customer communication regarding tracking data and shipping times. A few other people also felt that certain ordered products lacked proper pressure support or unfortunately stopped working properly shortly after delivery.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and work well as... See more

Delivery service

Consumers find delivery service to be efficient, with most reviewers consistently highlighting prompt and... See more

Quality

People report positive experiences with quality, highlighting that items are well made and comfortable.... See more

Service

Users describe positive interactions with service, highlighting exceptional and efficient assistance.... See more

Order

Clients share satisfaction on order experiences, noting that the process is swift and easy. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The cushion was delivered in good time. It helps greatly with my comfort,and tendency to develop pressure sores, as I now have to sit for long periods due to lack of mobility. It is quite easy to set... See more

Rated 5 out of 5 stars

I ordered a frame to support bedclothes following a foot injury. It arrived promptly and fits the bill. However it lifted my duvet which is a double on a king size bed a bit too high and I decided i... See more

Rated 5 out of 5 stars

Ordering was fast and easy on their website, communication level was automated but very high - the time between Ordering and despatch was very fast and I had my product the next day with updates on d... See more

Rated 5 out of 5 stars

I ordered an other cushion cover for my wheelchair. Really appreciated the cover when it arrived as it was exactly what I ordered. This company were very honest, when product was delayed they e mail... See more


Company details

  1. Events & Entertainment

Written by the company

Hospital Beds And Care Home Beds From The UK's Destination For Hospital Beds. Full Range Of Hospital Beds, Community Beds, Care Home Beds, Ward Beds And Nursing Beds With Fast UK Delivery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

195 reviews

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4.4

All reviews

(195)

54 reviews in the last 12 months

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Rated 3 out of 5 stars

Was useful for lifting weight of…

Was useful for lifting weight of bedding off my toes.

3 May 2024
Hospital Beds logo

Reply from Hospital Beds

Dear Mr Stenton,

Thank you for taking the time to share your feedback on the Invacare Bed Cradle you have recently purchased.

I am delighted to hear that you have found the bed cradle to be suitable to your needs.

Please let me know if you need of anything further and I will be happy to assist as required.

Kind regards,

Victor
HospitalBeds.co.uk team

Rated 1 out of 5 stars

problem is i ordered this item which is…

problem is i ordered this item which is not adequate for my needs, as adviced by my occupational therapist. I have not unpacked it, it is totally untouched in its original package, however i will not be able to obtain a refund. I think it is a bit unfair and there's nothing I can do about it

10 January 2024
Hospital Beds logo

Reply from Hospital Beds

Dear Ms Benkerrou,

Thank you for taking the time to leave your review.

I am sorry to learn that the Mattress Genie Adjustable Mattress Tilter you have recently purchased is not suitable for your needs.

While normally we would not be able to accept this item being returned to us, on hygiene grounds, I do appreciate that it remains unpacked.

To that extent, I can confirm that I have now sent you an email in the hope that we can arrive at a satisfactory outcome, and I look forward to hearing from you.

I hope the above helps.

Kind regards,

Victor
Hospital Beds team

Rated 5 out of 5 stars

Sleep upright

Brilliant fitting that makes sleeping more upright so easy. Adjusts at the touch of a button.
Much better than foam triangles. Easy for the patient to adjust themselves .

28 December 2023

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