The flowers were delightful and delivered in a timely in a timely manner however the website is misleading. I thought i was ordering from the Red Deer Hospital Gift shop not an American company. I w... See more
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I ordered flowers and a box of chocolate for my son and his wife and new baby, born in another state. The flowers came within a day and were beautiful. The chocolates never arrived, for an unknown rea... See more
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I really liked that while being in the hospital’s site I could order the flowers right there and choose something I wanted (not a standard). I also liked that you offer to deliver them if the patient... See more
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Item was delivered as ordered. But delivery fee seems rather excessive when I thought I was buying from the gift shop within the hospital.
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Company details
About HospitalGiftShop.com
Written by the company
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Contact info
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, United States
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
3.9
Great
16k reviews
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Replied to 100% of negative reviews
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Beautiful floral and balloon arrangement
Delivery service and quality of the floral arrangement and balloons were exceptional!
8 April 2026
Reply from HospitalGiftShop.com
Thank you for your wonderful feedback! We’re so glad to hear that the delivery service and the quality of the floral arrangement and balloons exceeded your expectations. We truly appreciate your support!
Awesome delivery
Awesome delivery, flowers were perfect, will definitely use them again, thank you
7 April 2026
Reply from HospitalGiftShop.com
Thank you so much for your kind words! We’re thrilled to hear everything arrived perfectly and that you had a great experience. We truly appreciate your support and look forward to serving you again!
Great Experience and staff fully understood my concerns for a proper message on the balloon.
Wanted to send something to my brother in the hospital (Lake Forest). He cannot have fresh flowers or plants or fruit etc. So I ordered 3 balloons. After I ordered I read the substitution policy and immediately called the hospital gift shop directly. I explained that it would be very inappropriate to sub a balloon that said Get Well Soon, or Hope you Feel Better. Staff member understood. My online choice was not avaliable at their location and she promised to sub an appropriate one. She did and even matched the 2 color balloons to the one that said Your Great. My brother called me twice to say how much he appreciated them.
7 April 2026
Reply from HospitalGiftShop.com
Thank you so much for your continued support—it truly means a lot to us as a repeat customer. We’re so glad our team was able to accommodate your request and ensure an appropriate substitution. It’s wonderful to hear how much your brother appreciated the balloons. We’re grateful you trusted us with something so meaningful.
The flowers arrived quickly and they…
The flowers arrived quickly and they were fresh and beautiful.
6 April 2026
Reply from HospitalGiftShop.com
Thank you for your kind feedback! We’re so glad to hear the flowers arrived quickly and that you found them fresh and beautiful. We truly appreciate your support!
The flowers delivered did not look like…
The flowers delivered did not look like the flowers advertised on the website.
Misleading. Different colors and half the size. Very disappointed in the quality of the product.
6 April 2026
Reply from HospitalGiftShop.com
We sincerely apologize that the arrangement you received did not meet your expectations. We understand how disappointing it is when the product differs in appearance, size, or color from what was shown online. While we do note in our substitution policy that certain changes may be necessary due to availability, this should never result in a noticeably lesser arrangement. We have reached out to you regarding this and look forward to working with you on this.
The order wasn’t delivered before…
The order wasn’t delivered before patient was discharged.
6 April 2026
Reply from HospitalGiftShop.com
We’re truly sorry the order was not delivered before the patient was discharged—we understand how disappointing that can be. We did offer to re-route the delivery to help ensure it still reached the recipient, but we completely understand that this option wasn’t the right fit. A full refund has been issued. We appreciate you bringing this to our attention and are here if there’s anything further we can do.
If I could give zero stars I would
If I could give zero stars I would. The site claims same day delivery. I ordered flowers on April 1 around 1:30 in the afternoon. I got a text stating the flowers had been delivered on April 4 at 6:30 at night. My father had already been discharged and never received flowers. $90 for no service. My advice, don’t use this service.
4 April 2026
Reply from HospitalGiftShop.com
We’re very sorry for the confusion and frustration this caused. We understand how important timing is, especially in situations like this. Our records show the order was delivered on April 2, the requested delivery date. However, we sincerely apologize that the delivery confirmation you received reflected an incorrect date, which understandably led to concern—especially as your father had already been discharged. Once again, we would like to thank you for your feedback and invite you to contact us if you have any further questions - 567-267-7600 or https://hospitalgiftshop.com/help.aspx.
Super Woman Bridget at JFK Med Center
We live in Arizona and our youngest daughter was hospitalized on Monday at JFK Medical Center in Florida. For the past three days I have been ordering different items from Bridget at this location. She's kind, helpful and caring. She has made a difference in uplifting our daughter's spirit on each delivery, we're eternally grateful for her and her amazing compassion and kindness. She needs to be recognized and hopefully appreciated for all efforts, I know we do. Thank you Bridget
8 April 2026
Unprompted review
Reply from HospitalGiftShop.com
Thank you so much for sharing this heartfelt message. We’re truly sorry to hear about your daughter’s hospitalization, and we’re so glad Bridget was able to bring some comfort during such a difficult time. Her kindness, compassion, and dedication mean a great deal to us, and we will be sure she receives the recognition she deserves. Messages like yours truly highlight the impact our team strives to make. Thank you again for your kind words.
Reply from HospitalGiftShop.com
Thank you for your kind feedback! We’re so glad to hear everything arrived just as described and on time. We truly appreciate you choosing us and hope to assist you again soon.
Reply from HospitalGiftShop.com
Thank you so much for your continued support! We’re honored to have you as a repeat customer and are thrilled to hear everything was perfect. We truly appreciate you!
Reply from HospitalGiftShop.com
Thank you for your kind feedback! We’re so glad to hear everything was delivered promptly and met your expectations. We truly appreciate your support!
You guys delivered my first order to…
You guys delivered my first order to the wrong patient. Then you didn’t even get it to my family member the same day after that. Then you delivered it the next day and never attached the card. Awful experience
30 March 2026
Reply from HospitalGiftShop.com
We are sorry to hear about your experience. It’s completely understandable to feel frustrated after everything that happened. We strive to provide excellent service, and it’s clear we missed the mark this time. We do hope that your recipient enjoyed what they received. Your feedback is important to us, and we’ll do everything we can to improve. Thank you for your patience, and please reach out if you need further assistance.
Order not delievered
My student was admitted for emergency surgery. I ordered the gift on around 4pm on a Friday. Someone from the gift shop called to tell me what I ordered online would be delived to the room by 7pm that night. I explained I appreciated that because there is a language barrier when I communicate with the parents. About a week later I received an email saying the gift was delivered. I don't know who received the gift, but it was not my students. This was very disappointing.
22 March 2026
Reply from HospitalGiftShop.com
We genuinely apologize for the confusion and disappointment regarding your order, especially under these circumstances. While the gift shop has confirmed delivery, we completely understand your concern that it may not reach your student. We are actively following up with the gift shop to clarify the situation and ensure a resolution. Thank you for highlighting this issue—we greatly appreciate your patience as we work to resolve it promptly.
The gift didnt make it to the patient
The gift didnt make it to the patient, even though it was ordered a week ago. Shes been discharged and still never got it.
28 March 2026
Reply from HospitalGiftShop.com
We sincerely apologize for the inconvenience caused by the gift not reaching the patient as intended. We understand how disappointing this is, especially after placing your order well in advance. A full refund has been processed. We truly value your support and hope to have the opportunity to serve you again in the future.
Great service for hospital delivery
Website was very easy order from, the flower shop was in a different hospital but they delivered as promised. Made my friends day said it was the best thing he ate in the hospital. Definitely will be using there services again.
9 December 2025
Reply from HospitalGiftShop.com
Thank you so much for your kind words! We’re so glad the ordering process was easy and that we could still deliver as promised, even from a different hospital location. It means a lot to hear it made your friend’s day—we truly appreciate your support and look forward to serving you again!
The flowers did not make it to my…
The flowers did not make it to my granddaughter at the hospital. However, HospitalGiftShop, resent a bouquet to her home the very next day. I appreciated the extra effort they made to make sure the flowers I ordered were delivered and they were beautiful!
26 March 2026
Reply from HospitalGiftShop.com
We’re very sorry the flowers did not reach your granddaughter at the hospital, but we’re so glad we were able to have a bouquet delivered to her home the very next day. It means a lot to us that you appreciated the extra effort, and we’re happy to hear the flowers were beautiful. Thank you for your kind feedback!
Reply from HospitalGiftShop.com
We’re so happy to hear this—thank you for sharing! It means so much to know your little patient was thrilled. Wishing them all the very best!
Beautiful flowers delivered same day
My co-worker in the hospital said the arrangement was beautiful.
25 March 2026
Reply from HospitalGiftShop.com
Thank you so much for sharing this—we’re so glad to hear your co-worker loved the arrangement. Wishing them all the best for a smooth recovery.
flowers and candy
I had a bouquet of flowers and a box of candy delivered to the nurses that took care of my mom. They said it was beautiful. I didn’t personally see it because mom was already gone before I had it delivered. I was really glad they had the ad-on option of a box of candy.
25 March 2026
Reply from HospitalGiftShop.com
Thank you for trusting us with such a meaningful gesture. We’re honored we could help you recognize the nurses, and we’re so glad to hear they found the arrangement beautiful. We’re also happy that the option to add a box of candy helped make it even more special.
I'm not sure they even tried to deliver…
I'm not sure they even tried to deliver to the hospital. I paid for same-day delivery in the morning and they texted that afternoon saying they couldn't deliver that day. Unfortunately I don't have the address of the person I was trying to deliver to, so I ended up getting an $80 hospital bouquet delivered to my house instead (the back-up address). What a waste of money. Call a local florist instead.
25 March 2026
Reply from HospitalGiftShop.com
We sincerely apologize for the delay in delivering your floral arrangement to the hospital. Timely delivery is especially important when sending well wishes to a loved one, and we’re very sorry we weren’t able to meet that expectation. We hope to have the opportunity to serve you again in the future.
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