Kim G was a huge help in setting up my new e-mail addresses. He was very professional and friendly, demonstrating a thorough understanding of my needs. Everything went smoothly and efficiently at eve... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've only twice had to use Support since getting set up with Hosting.com (or what used to be A2 before Hosting took over). When it moved to Hosting, I wondered if support would remain as good. I'm hap... See more
Company replied
I’ve been using Hosting.com, and the performance is great. My website loads much faster than before, which is good for SEO and user experience. The Turbo plans really help with speed, especially for... See more
Company replied
Marin was great. He didn't just give me the standard answers; he actually listened to my technical concerns and opened a specialist ticket to investigate our server logs. This is the kind of support t... See more
Company replied
Company details
- #12 of 28 best companies in Web hosting company
- #7 of 22 best companies in Cloud Computing Service
- #7 of 10 best companies in IT security service
Written by the company
We’re hosting.com—the new home of A2 Hosting and a global hosting network powering 3M+ sites worldwide. ✓ 800+ experts making your hosting experience fast, stable, and stress-free ✓ 20+ data centers around the world ✓ 1 new website every 15 seconds
Contact info
South Broadway 900, 80209, Denver, United Kingdom
- hosting.com
4.7
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The support is very knowledgeable about…
The support is very knowledgeable about the technology and the process so I am comfortable about the quality of work. My only criticism is that I needed an email response on a ticket I created with a status report, so that I could have an idea of how long a migration would take. Sometimes communication and timing can be tricky but I am pleased with the rusults.
29 April 2026
Unprompted review
Reply from hosting.com
Hello Kyle! We’re glad to hear you felt confident in our team’s knowledge and that the migration results worked out well. We also appreciate your note about communication during the process. That’s really helpful, and we’ll take it on board! If you need anything else, we’re always here and happy to help.
James,
Customer Advocacy
Frank is exceptionally professional
Frank is exceptionally professional and polite. He also knows his stuff really well. It was great help with no attitude. I am very grateful.
29 April 2026
Unprompted review
Reply from hosting.com
Heya! Frank with the combo, professional, polite, and knowledgeable! We appreciate you acknowledging his assistance. If you have other question, please reach out anytime!
James,
Customer Advocacy
Kim G did great
Kim G did great - totally found where my issue was and showed me the cPanel email tracker, which wasn't on my radar. My issue was fixed quickly. thank you.
29 April 2026
Unprompted review
Reply from hosting.com
Hi Cathy! Kim definitely did the investigative work! We’re so glad he helped pinpoint the issue and introduced you to the cPanel email tracker. Thank you for sharing this feedback, if you ever need a hand again, we’re here!
James,
Customer Advocacy
Excellent support and help
Excellent support and help.
Dealt with multiple issues in a fast and professional manner, resolving all matters.
All the team are very knowledgeable and supportive.
29 April 2026
Unprompted review
Reply from hosting.com
Alright! Thank you for summarizing, Kimberley, fast, professional, and fully resolved! We’re really glad our team could support you through multiple issues and get everything sorted smoothly. If you ever need help again, we’re always here!
James,
Customer Advocacy
Very helpful
Very helpful, the agent was patient and talked through things explaining how to complete the task at hand. Super quick and very good service.
29 April 2026
Unprompted review
Andika is very efficient and…
Andika is very efficient and knowledgeable creating a fantastic and easy experience
28 April 2026
Unprompted review
Reply from hosting.com
heya Mark! Andika do know how to make things smooth and simple! Thanks for sharing this kind review, it really means a lot! If you ever need anything again, reach out anytime!
James,
Customer Advocacy
Reply from hosting.com
Thank you for this kind review, Neal! Now that’s what we love to hear! “Above and beyond” is exactly where our team likes to go. If you ever need us again, we’re right here!
James,
Customer Advocacy
Excellent service and great expertise
27 April 2026
Unprompted review
Reply from hosting.com
Alright! Short and sweet, thank you for this feedback Noel. If you ever need anything, we’re always here to help!
James,
Customer Advocacy
Reply from hosting.com
Hi there! Fast and accurate, what a combo! Thank you for acknowledging our support. If you ever need a hand, please reach out anytime!
James,
Customer Advocacy
John A was clear in his response
John A was clear in his response, and he also understood our query and gave us solutions to fit our needs.
27 April 2026
Unprompted review
Reply from hosting.com
Hi Marley! We alwalys aim to provide tailor solutions that fit your needs perfectly so we are glad that John was able to provide it. If you ever need anything else, we’re always here to help!
James,
Customer Advocacy
The wait time was very short and fixed issue quickly
The wait time was very short. My support expert was Hans I. he was extremely helpful, kind, and professional. He fixed the issue I was having very quickly.
Great experience I highly recommend Hosting.com
27 April 2026
Unprompted review
Reply from hosting.com
Hello Sharon! Short wait times and quick fixes is what we want to hear! We’re so glad Hans could jump in with kindness, professionalism, and get everything sorted in no time. If you ever need us again, we’ll be right here
James,
Customer Advocacy
Excellent Services since more than 10 Years
Excellent Support and Services! Highly recommended
27 April 2026
Unprompted review
Reply from hosting.com
hi Kouser! More than 10 years, now that’s a journey! We’re incredibly grateful for your long-standing trust and support. If you ever need anything, we’re always here for you.
James,
Customer Advocacy
great and accurate support
A2 Hosting support is the best. There is nothing one can not solve by having the wonderful A2 Hoisting staff on the backstage, fixing anything for your email deliver-ability and websiteperformance...THNK YOU
27 April 2026
Unprompted review
Reply from hosting.com
Thank you for this Gerti! We are proud of our backstage crew! Your kind words mean a lot (and we’ll happily take that “best support” title). Thanks for the shoutout, and if anything else needs a little assistance, we’ve got you covered!
James,
Customer Advocacy
It is a pleasure to speak to a human…
It is a pleasure to speak to a human and not an AI for a change. Keep you the good work and Simona was most helpfull
27 April 2026
Unprompted review
Reply from hosting.com
Hi Predrag! We’re so glad you had a great experience, and Simona will be thrilled to hear she could help! Thanks for the kind words, and we’ll keep doing our best to keep things personal and helpful. If you need anything else, we’re just a message away!
James,
Customer Advocacy
Wilis was a great help and solved a…
Wilis was a great help and solved a complicated issue. Very pleased with the response time and action.
26 April 2026
Unprompted review
Reply from hosting.com
Hello William! We’re so glad Wilis could untangle a complicated issue and get everything sorted quickly. Thanks for the kind words, and if you ever hit another puzzle, we’re here to help!
James,
Customer Advocacy
Very happy with their Support service
I've only twice had to use Support since getting set up with Hosting.com (or what used to be A2 before Hosting took over). When it moved to Hosting, I wondered if support would remain as good. I'm happy to report that it's been excellent, both the first time when I had to phone in with an urgent problem, and today when I did it via the web and the issue (not their fault) was sorted immediately.
26 April 2026
Unprompted review
Reply from hosting.com
From A2 to Hosting.com and still going strong, thank you for joining us with the journey! It’s great to hear that when you needed us, the team was right there and ready to help, no matter the situation. If you ever need us again, we are one message away!
James,
Customer Advocacy
Always goes the extra mile
Their support team always go the extra mile to solve an issue.
26 April 2026
Unprompted review
Reply from hosting.com
Hello Johann! We’re so glad the team could go above and beyond to get things sorted for you. Thanks for the kind words, it really means a lot! If you ever need us again reach out anytime!
James,
Customer Advocacy
Reply from hosting.com
Hi Zigs! quick replies and time to dig deeper is what our team does! Thanks for sharing, and we’re here anytime you need us!
James,
Customer Advocacy
The customer service via chat was very…
The customer service via chat was very helpful, and I really appreciated it. Thank you so much for your assistance.
26 April 2026
Unprompted review
Reply from hosting.com
Hi Kio! That’s what we love to hear, our chat team always ready to assist! If anything else comes up, we’re just a message away!
James,
Customer Advocacy
Fast and Reliable Hosting
I’ve been using Hosting.com, and the performance is great. My website loads much faster than before, which is good for SEO and user experience.
The Turbo plans really help with speed, especially for higher traffic sites. Setup was easy, and upgrading plans is simple. Support is reliable and quick to help.
26 April 2026
Unprompted review
Reply from hosting.com
Alright! Now that’s what we love to hear, speed, simplicity, and support all in one go! We’re glad the setup and upgrades have been smooth for you, Yuri, and that our support team has been there when needed. If you ever need anything, we’re just a message away!
James,
Customer Advocacy
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