The team went above and beyond to help fix a critical issue that put our site down. They listened to the issue, and resolved it within an hour, which is just extraordinary! Never in all my "1000 years... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The support experience was very helpful. Ivan was quick to identify the issue, explained what was happening in plain terms, and guided me step by step until the site was back online. He was patient wh... See more
Company replied
Great customer service is rare in website hosting. Believe me, I’ve tried many hosting companies. Typically “Premium Support” requires that you have the highest level (and price) a provider of... See more
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Ace was incredibly helpful and made the whole process simple and fast. He quickly understood the issue, explained everything clearly, and resolved the problem. What could have been a stressful problem... See more
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Company details
About Elementor Hosting
Written by the company
Elementor Hosting is an all-in-one solution that provides web creators with the ultimate solution for building WordPress website using Elementor website builder.
Elementor hosting is unique as it offers hosting, pro builder and theme, all under one roof, including robust hosting features that will boost your workflow and allow you to build top performing, secure and stunning websites, in no time.
🌍 Join our Global Communities
Join a global community that helps each other achieve their goals.
- Discord Community – Topic and language-specific channels, plus Ella, an amazing AI helper, ready to assist you.
- Facebook Community – Over 150K+ members, offering support, advice, feedback, and tutorials.
- GitHub Community – Get information about releases, request features, or report a bug.
- Elementor Addons, Themes, and Kits Themes and Kits – created specifically for Elementor.
- Learn valuable insights and techniques from our YouTube Channel.
- Access our Academy and Help Center – Find guides, tutorials, and resources to answer your questions and boost creativity.
- Show your support by rating us on WordPress. Your feedback fuels our growth! 🤗
- If you have questions or need support, visit the Plugin's Forum. Elementor Pro users can get 24/7 premium support, or visit Elementor Website Builder.
Contact info
Tel Aviv, Israel
- hosting.elementor.com
4.9
Excellent
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful Support Team
Andrei handled my support request and did an awesome job at resolving the technical issue quickly. Great work, Elementor! :) Thank you very much.
10 January 2026
Reply from Elementor Hosting
We are very happy to hear you had a good experience with Andrei. Thanks for the review Zora!
I just had the best customer service…
I just had the best customer service with Andrei from the Elementor Pro team. He managed to sort out my website issue in record time.
Thank you so much for being so professional and efficient.
10 January 2026
Reply from Elementor Hosting
We are very happy to hear Andrei could help. Thanks for the review!
Why is Elementor destroying my simple website design?!
I have a simple website that I build using Elementor 2020 and I decided to host it on Elementor Hosting because I thought I'd have no issues with updating.
As of this moment, my website is non-functional. I'm getting Elementor errors and Elementor Pro errors because of some update Elementor did. This is the second time in two months this has happened. Why am I paying Elementor money if you are going to destroy my website with stupid updates that I don't need. Leave my design alone, it was FINE!
9 January 2026
Unprompted review
Reply from Elementor Hosting
Hi there,
I'm really sorry to hear your website is down again, I understand the frustration of having something that was working disrupted by updates.
Stability is important, and you shouldn't have to worry about updates breaking a functional site. We'd genuinely like to help get this sorted and look into what's causing these conflicts with your setup.
Please reach out to our support team at feedback@support.elementor.com and mention the errors you're seeing. They can investigate what's happening with your specific configuration and work on getting your site back up and running.
If there's a pattern with recent updates affecting your design, that's something we'd want to understand and address.
Again, I'm sorry this has been your experience, let's see if we can get this fixed for you.
Reply from Elementor Hosting
Hi, thanks for the lovely review! We're always here to assist!
exceptional work!
I want express my sincere thanks for the incredible assistance I recently received. The support was not only immediate and fast but also profoundly professional. It made a real difference.
Working with Elementor and your wonderful team is a true pleasure. Please keep up the exceptional work!
8 January 2026
Reply from Elementor Hosting
Hi Marcelo, thanks for the brilliant review! We truly appreciate your kind words and we're always here to assist whenever you need us!
Makes building sites easy and the…
Makes building sites easy and the support is super helpful when you find yourself at a loss.
8 January 2026
Reply from Elementor Hosting
Hi Preston, thanks for the great review! We're happy to see that you're satisfied with both the product and the support!
very fast technical support
8 January 2026
Reply from Elementor Hosting
Hi Alicia, thanks for the wonderful review! We're always here to assist!
The fast response and politeness
The fast response and politeness! Always solves the problem.
8 January 2026
Reply from Elementor Hosting
Hi, thanks for the awesome review! We're happy to hear that the problem has been solved!
Reply from Elementor Hosting
Hi, thanks for the awesome review! We're happy to hear that Andrei provided you with amazing support!
Very helpful and fast
7 January 2026
Reply from Elementor Hosting
Hi Jon, thanks for the great review! We're always here to assist!
Happy with the aftersales tech support
Agents at Elementor Hosting have always helped me with all my questions and issues. They are committed to solve problem and to give a good customer service experience.
7 January 2026
Reply from Elementor Hosting
Hi Cecile, thanks for the amazing review! We're happy to see that you're satisfied with our support!
Corrupted Pagebuilder
Rapid response.
A corrupted Elementor page builder update was fixed within minutes.
Friendly and efficient service!
7 January 2026
Reply from Elementor Hosting
Hi Tony, thanks for the wonderful review! We're happy to hear that the fix was issued within minutes!
Ray was awesome!
7 January 2026
Reply from Elementor Hosting
Hi Taylor, thanks for the great review! We're glad to see that Ray left you impressed with his performance!
Solved within minutes!
I have had several minor website update issues and Elementor customer service team members are always so quick to respond and resolve issues! This is a software I'm relatively new too but it has been great to work with! Patrick helped me the most recent time and solve my problem quickly, within minutes!
7 January 2026
Reply from Elementor Hosting
Hi Taylor, thanks for the brilliant review! We're always happy to hear that the issues are solved swiftly and that our agent like Patrick are reliable in those situations!
Great service today
Great service today. I had a panic and it was fixed within minutes.
7 January 2026
Reply from Elementor Hosting
Hi Alicia, thanks for the great review! We're happy to hear that we could be of use and that everything is fixed now!
Great customer support
Great customer support! Very communitive and resolved my issue fast.
6 January 2026
Reply from Elementor Hosting
Hi Gaetano, thanks for the great review! We're always here to assist swiftly!
Reply from Elementor Hosting
Hi Christopher, thanks for the wonderful review! We're happy to hear that we were of help to you!
Fast and knew exactly what to do.
6 January 2026
Reply from Elementor Hosting
Hi Yusef, thanks for the great review! We're always here to assist!
Hosting
The hosting costs are a bit pricey, but when you factor in the excellent technical support and willingness to help, you'll be glad you paid a little extra.
3 January 2026
Reply from Elementor Hosting
We are very glad to hear you had a good experience with Elementor Hosting. Thank you for the review!
Excellent Customer Service
Excellent Customer Service - I was shocked at how fast I received a response from this company!
5 January 2026
Reply from Elementor Hosting
Thanks for the review Steven!
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