HostPresto! Reviews 1,412

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being reliable and efficient, often highlighting the quick and effective resolution of issues. The support team is frequently commended for their knowledge, responsiveness, and helpfulness, making complex technical steps easy to understand and ensuring a smooth experience. Many appreciate the personalized approach and the staff's dedication to going the extra mile to assist with various needs, from migrations to troubleshooting. However, some customers also noted significant dissatisfaction with response times and the company's handling of critical issues, including website downtime and email system failures. A few other people also felt that the website's functionality was problematic, with issues preventing them from logging in or managing domains, leading to business disruptions and data loss.

What people talk about most

Service

People report positive experiences with service, often highlighting its reliability and efficiency. Many... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the support team's... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Website

Reviewers highlight ambiguous aspects of website performance and reliability, with some customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been hosting with them for several years and recently needed help downgrading my hosting package. The process involved a few technical steps, including a domain change and restoring the websi... See more

Rated 5 out of 5 stars

Having a technical issue that I couldn't find the answer to. In the past other host providers have basically said 'tough luck' (I won't name them) but we returned a few years ago to HostPresto and hav... See more

Rated 5 out of 5 stars

I've been with HostPresto for over 7 years now. Every time I've needed any support, they have been super responsive. The team is very knowledgeable, and they resolve any issues very quickly.... See more

Rated 5 out of 5 stars

Personable, and friendly website hosting, help and advice. Reliable company who are always on call (at the end of Help Ticket) with thoughtful solutions. Decent prices compared to some on the market.... See more


Company details

  1. Web hosting company
  2. DNS Provider
  3. Email service provider

Written by the company

UK web hosting and domain name registration provider, Affordable prices, 24x7 support, daily backups and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

HostPresto offer excellent hosting packages and resolved my refund request quickly and with excellent customer service. If I need website hosting again in the future, I will return to HostPresto.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I use HostPresto for website and email…

I use HostPresto for website and email hosting for the majority of my clients, and I'd always recommend them to others. The products they offer are great, cost effective and their service/support is brilliant. I've always had answers to queries really quickly, and I have had all the support I've needed when there's been a technical issue, or when migrating a website etc. Thanks and would definitely recommend!

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Node Hosting

Im using the Node hosting package with HostPresto. Set up was quick and easy and ongoing support has been great with issues resolved quickly by the support team.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Great support

I've been with HostPresto for years, and one of the main reasons I appreciate most is the quality of the support -- responsive, personal and always helpful.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Great support staff

Staff are always extremely helpful and responsive with regard to support, even when the subject matter may seem puerile.

I have experienced very little downtime and have received excellent support when passwords etc may have been compromised

24 July 2025
Unprompted review
Rated 5 out of 5 stars

I really appreciated the very quick…

I really appreciated the very quick response to my query. As non-tech folks elements of website hosting etc can sometimes be confusing. It helps that you can get a quick response that puts your mind at ease!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

1st Class responsive Email Support.

After an absolute nightmare having all emails from my domain being constantly rejected by a single major email provider the HostPresto support staff were able to review the SPF, DKIM and DMARC configuration settings and make the minor configuration tweaks required to ensure that delivery was successful, and we can finally start to slowly build the reputation of our domain as far as this provider is concerned.

Many thanks to entire HostPresto support team.

Mark

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I had a problem deploying my website, but the technical support team dealt with it in a matter of a few hours, giving clear feedback and instructions.
Very happy with their approach and speed!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Staff is very knowledgeable

Staff is very knowledgeable. Fast response and helpful advice. I would recommend this company for anyone who needs a reliable and good value for money hosting.
I am very happy with them

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

There are always hiccups in life, but how we deal with them is the key. These guys have it nailed! They are extremely responsive and have patience. Plus they always check back to see how things are going. Big thumbs up from us.

25 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look