HostSlim B.V. Reviews 96

TrustScore 2 out of 5

1.8

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See what reviewers are saying

Rated 5 out of 5 stars

I've been using their annual VPS offer for over 2 years now. Great value - real big bang for the buck! Had a few minor issues along the way, but they were resolved. Overall quite satisfied with the se... See more

Company replied

Rated 1 out of 5 stars

I've used Hostslim (hostslim-eu/VPSSLIM) for 5 months. Recently, they suspended my VPS with no warning. I'm unsure why and they haven't replied to my ticket for over 24 hours. Customer service is slow... See more

Company replied

Rated 1 out of 5 stars

Poor, services are regularly going down. When they do go down support are slow to respond and normally take several attempts and many days to even weeks to actually fix any issue. With so many competi... See more

Rated 1 out of 5 stars

im client of this so call hosting company since last year, September. bought it because it was cheap and I said I will it a try, the first and second month all was good and running stable, but then... See more

Company details

  1. Business Services

Information provided by various external sources

Our mission is to realize the dreams of individuals and entrepreneurs with the best online solution. Our friendly support team is available from 8:00 till 23:59 (CEST) via our chat and ticket system. With 7 years of experience HostSlim become one of the larger hosting providers in The Netherlands. HostSlim provides domain registration, hosting, virtual private servers, dedicated servers and colocation.


Contact info

1.8

Poor

TrustScore 2 out of 5

96 reviews

5-star
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1-star

Replied to 20% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Reliable dutch hosting provider

As a VPN service provider we are very happy with the good service of HostSlim.
We brought our own /24 subnet for a BGP session and it was announced within less than a day.
I can only recommend them to others.
If you are looking for a good hosting provider in the Netherlands HostSlim is the right choice.

10 April 2019
Unprompted review
Rated 1 out of 5 stars

I had 5 reseller accounts and all…

I had 5 reseller accounts and all accounts fail. Over time I scaled down to 2 reseller accounts and even those did not survive, This is a nightmare, lost so many hours and sites with this provider you cannot imagine.

16 January 2019
Unprompted review
HostSlim B.V. logo

Reply from HostSlim B.V.

Hello Wouter,

Thank you very much for your feedback. We really appreciate our long term clients, just like you are. Would you be so kind to contact us via e-mail? We will also give you a followup call later this week if we have not seen your feedback yet. We really want to help you out with your reseller plans and it has never been our intention to give you a bad experience at all.

Rated 5 out of 5 stars

I loved their service.

I loved their service.
They are attentive and very helpful.
They treat their customers first and very carefully all the time.
hostslim is to be congratulated!

9 January 2019
Unprompted review
HostSlim B.V. logo

Reply from HostSlim B.V.

Thank you so much Pageupay, we really appreciate your feedback!

Rated 5 out of 5 stars

Great service

Great service. Friendly guys. Been with them for 6 years now

9 January 2019
Unprompted review
HostSlim B.V. logo

Reply from HostSlim B.V.

Thank you Jay. We really enjoy delivering you our hosting services!

Rated 5 out of 5 stars

Excellent Services

Excellent Services. But on top of that is the price at which these services are offered. These are just something rare to find these days.

13 October 2018
Unprompted review
Rated 1 out of 5 stars

Worst host I've been with

Worst host I've been with. The support is slow, arrogant and often doesn't even bother trying to fix the issue at hand. Very disappointed, switching to a different host. Should've done so ages ago.

14 September 2018
Unprompted review
HostSlim B.V. logo

Reply from HostSlim B.V.

Hello Roy Lindstrom, I am very sorry to hear that you feel this way. I see that you have had payment issues in the past using PayPal. We value all our customers, especially loyal customers as you are. We never want to set a feeling of arrogance of slow response times as this is not who we are or who we want to be perceived as. I am afraid there is a miscommunication with your PayPal payment issue. Can you pleas get in touch with us so we can look into your issue throughly and solve this? Thank you very much. HostSlim

Rated 5 out of 5 stars

Been working with Hostslim for years

Been working with Hostslim for years. They're very responsive AND FUN! It's been a pleasure talking to them via tickets or live chat, whichever my problem has been. They deserve my 5 stars 100%. Cheap, great service, free SSL!!! All-in-all outstanding.

7 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent VPS Company!

Whenever I have an issue with my VPS, they get back to me either pretty quickly (over night) or VERY quickly during the day, either way I'm extremely happy with their services. They do their best to help me with any issues I have regardless if it's my own fault or not! I'd definitely recommend them to anyone!

13 July 2018
Unprompted review
Rated 1 out of 5 stars

Helpdesk completely unuseful and service really poor

Help service completely unable to understand and solve problems. They changed my public IPs (after 10 months) without notify me and they said they can't give my old IP back.
Lots of IP ranges are BLACKLISTED, so users on your site will get warnings about malwares, etc. and email sent from your server will be identified as SPAM.
They took 2 weeks to get the VPS running after my purchase!!

3 July 2018
Unprompted review
Rated 1 out of 5 stars

Terribly unprofessional

Terribly unprofessional. Servers went down with no prior notice. Company tweeted that servers are "on-route to the new datacenter within 15 minutes." 48 hours later, all servers are still down. Company's website is down. They do not reply to emails. They just tweeted that "servers are being powered on", but 14 hours later they are still down. I can't imagine how anyone would find this acceptable. Whatever reasons they have, 48 hours of downtown just screams "we have no idea what we are doing"

27 June 2018
Rated 2 out of 5 stars

not recommended

Been using them more than 12 months now. Support is very slow though. You are only good until your stuff is working

11 June 2018
Unprompted review
Rated 5 out of 5 stars

Simply the best support I never had…

Simply the best support I never had with a vps company.

One time I asked them to implement the latest iso of my favorite Linux distribution and I was paying for the cheapest VPS and they did it for me.

My new service I just paid was in pending and I am little impatient, open a ticket and they sped thing up for me.

Real advanced human support not cut and paste support.

9 June 2018
Unprompted review
Rated 5 out of 5 stars

A first class, enterprise standard server host

A first class service with enterprise standard options. The range of protection capability and service is extensive. Positive confirmation by email for all access codes and data with robust server setup options and a good range of payment options. This is clearly a server host that is of enterprise standard suitable for both business and personal use alike with personalised administration to match.

14 May 2018
Unprompted review

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