Good customer service good house staff food excellent no complaints . Front off house staff very very helpful and pleasant 😄. The location is fantastic beach not far, bus stop outside the hotel... See more
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Review summary
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Reviews shaping this summary
I’ve had a wonderful stay at Argana hotel, reception staff are always first class and greet me with a wonderful smile. Restaurant staff are attentive friendly and welcoming. Entertainment is exce... See more
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Following my stay at the Argan Hotel, I can only say that it was one of my best holidays with welcoming staff in a very clean establishment not far from the beach as well as the town center. I must th... See more
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It was mine 16th time in Argana. I love this hotel ❤️ Very nice staff in reception, amazing Animation Team. Lots of entertainment during the day, and a fantastic show in the evening! Especially the fi... See more
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Company details
Written by the company
Situé à 9 minutes à pied de la plage d'Agadir, cet hôtel somptueux affiche un style marocain classique agrémenté de faïences et de plafonds sculptés. Le Golf Club Med Les Dunes se trouve à 7 km. Dotées de mobilier traditionnel en bois, les chambres sobres disposent du Wi-Fi gratuit, d'une télévision à écran plat, d'un bureau, d'un minibar, ainsi que d'un balcon ou d'une terrasse. Certaines bénéficient d'une vue sur l'océan, d'une décoration moderne et/ou d'un espace de vie. Les suites comportent en outre une salle de séjour séparée. Le parking est gratuit. L'hôtel propose un restaurant international chic, un café en bord de piscine, un bar de style tiki et une discothèque. Il comprend également une piscine extérieure, une salle de sport, un spa et un salon de beauté. Le petit-déjeuner buffet est payant.
Contact info
boulevard lala, Boul, 80000, Agadir, Morocco
- 00 212 5 28 84 83 04
- reservation@hotel-argana.com
- hotel-argana.com
4.5
Excellent
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
It was a great experience and the most…
It was a great experience and the most importantly the staff was very professional.
29 April 2026
Unprompted review
I recommend the hotel SPA
I recommend the hotel SPA. Good choice of treatments. My massage with the herbal oil was really great.
27 April 2026
Unprompted review
Hotel is nice and clean
Hotel is nice and clean. Food is very good. Swimmingpool also good. Spa was amazing and very friendly people.
24 April 2026
Unprompted review
Bushra was amazing and made me feel…
Bushra was amazing and made me feel very comfortable. A much needed relaxing massage during my stay. Would definitely recommend
17 April 2026
Unprompted review
The hotel is very welcoming and clean…
The hotel is very welcoming and clean the staff are all very polite.
The spa is an amazing experience, we enjoyed the hammam, the staff at the spa a so friendly and welcoming.
I would highly recommend ❤️
1 April 2026
Unprompted review
Reply from Hotel Argana
Dear Ferdane,
Thank you for your kind words! We are delighted that you felt welcomed and enjoyed the cleanliness of Hôtel Argana Agadir. It’s wonderful to hear that our spa team made your hammam experience so memorable. Your recommendation means a lot to us, and we look forward to welcoming you back soon! ❤️
Warm regards,
Hôtel Argana Agadir Team
hotel is very nice
hotel is very nice, staff are excellent. the spa was lovely we had a very good time and would recommend for all age groups looks for a relaxing but also enjoyable holiday.
1 April 2026
Unprompted review
Reply from Hotel Argana
Dear Kleda,
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at Hotel Argana Agadir, and that our staff and spa contributed to making your holiday relaxing and enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you and your family again for another memorable stay.
Warm regards,
Hôtel Argana Agadir Team
We had a hammam and scrub at the hotel…
We had a hammam and scrub at the hotel spa, experience was AMAZING. Super authentic and lovely and scrubbed us so well.
1 April 2026
Unprompted review
Reply from Hotel Argana
Dear Lorena,
Thank you for sharing your experience! We are thrilled to hear that you enjoyed our hammam and scrub at Hôtel Argana Agadir Spa. It’s wonderful to know that you found it authentic and relaxing. Your kind words motivate our team to keep providing memorable experiences, and we hope to welcome you back soon for another indulgent spa session!
Warm regards,
Hôtel Argana Agadir Team
Very good SPA
Very spa, clean and very nice ladies. recommend this! Helene
25 March 2026
Unprompted review
Reply from Hotel Argana
Dear Helene,
Thank you very much for your kind words! We are delighted to hear that you enjoyed our spa, the cleanliness of our facilities, and especially the professionalism and kindness of our team.
Your recommendation truly means a lot to us and motivates us to continue delivering the best possible experience to our guests.
We look forward to welcoming you again soon at Hotel Argana Agadir.
Warm regards,
The Management Team
Friendly massage/ hammam
Friendly, attentive staff. Recommended as a relaxing experience.
16 March 2026
Unprompted review
Reply from Hotel Argana
Dear Guest,
Thank you very much for your kind words. We are delighted to hear that you appreciated the friendliness and attentiveness of our team. Your recommendation as a relaxing experience means a lot to us and encourages us to continue delivering the best possible service.
We look forward to welcoming you again very soon.
Warm regards,
The Argana Team
Requires improvement
This hotel could be so much better and at present is not a 4 star accommodation. We recently stayed for a week from 28th February 2026 in a Deluxe room.
The furniture was shabby, the fridge was rusty, the toilet didn't flush or fill with water, the bathroom flooded and we left the hotel at the end of our stay tired and stressed. The reception staff were unhelpful and spoke to us in a flippant tone. There was no welcome or smiling face , apart from the gentleman who carried our cases.
The food was tepid and the crockery chipped, so it felt unhygienic. One of us was vomiting on one day, which lasted for 24 hours.
Due to the inside bar being derelict, the only area was outside, however this was very cold in the evenings. This was not mentioned prior to our holiday. Overall, with more organisation generally, empathic reception staff, new crockery, more cooking stations and updated furniture in the rooms, the hotel would feel so much better.
The animation team were lovely, as well as the porter and cleaning staff.
28 February 2026
Unprompted review
Reply from Hotel Argana
Dear Guest,
Thank you for taking the time to share your feedback regarding your recent stay at Argana Hotel.
We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the inconveniences you encountered with the room facilities, the bathroom, and the overall comfort during your stay. This is certainly not the level of service and quality we aim to provide to our valued guests.
Your comments about the reception service and restaurant experience have been taken very seriously and will be shared with the concerned departments so that immediate improvements can be made. Guest satisfaction is our priority, and feedback such as yours helps us identify areas where we must do better.
We also appreciate your kind words about our animation team, porter, and housekeeping staff. They will be very pleased to know their efforts were appreciated.
Please rest assured that your remarks regarding the furniture, crockery, food service, and bar facilities will be carefully reviewed by our management team as part of our ongoing efforts to improve the guest experience.
We hope you might give us another opportunity in the future to provide you with the high standard of hospitality that we strive to offer.
Kind regards,
Argana Hotel Management
I’ve had a wonderful stay at Argana…
I’ve had a wonderful stay at Argana hotel, reception staff are always first class and greet me with a wonderful smile.
Restaurant staff are attentive friendly and welcoming. Entertainment is excellent for children and adults.
The spa is amazing. Especially the manager, her team are so lovely and have made my stay simply the best.
I can’t wait to come back
Well done Argana Hotel.
9 March 2026
Unprompted review
Reply from Hotel Argana
Dear Guest,
Thank you very much for your wonderful review and for choosing Argana Hotel for your stay. We are truly delighted to know that you enjoyed your time with us.
Your kind words about our reception team, restaurant staff, entertainment program, and especially our spa manager and her team mean a lot to all of us. We will be very happy to share your compliments with them, as it will certainly motivate the entire team to continue providing the best service to our guests.
It was a real pleasure to have you with us, and we are already looking forward to welcoming you back for another memorable stay.
Warm regards,
Argana Hotel Team
I trust love the experience at the…I had an amazing experience and loved my Holliday
I trust love the experience at the hotal the staff are very friendly and helpful …
I had a full body massage it was amazing and the staff made me feel welcome and I felt comfortable .. it was great
2 March 2026
Unprompted review
Reply from Hotel Argana
Thank you so much for your wonderful review. We are truly delighted to hear that you had an amazing holiday with us and that you loved your experience at the hotel.
Your kind words about our friendly and helpful staff mean a lot to us. We are also very happy that you enjoyed your full body massage and felt comfortable and welcome at our spa. Providing a relaxing and memorable experience for our guests is always our priority.
We sincerely hope to welcome you back very soon for another great stay with us.
Great service
Great service, friendly staff and professional massage.
18 February 2026
Unprompted review
Reply from Hotel Argana
Dear Guest,
Thank you very much for your wonderful feedback.
We are delighted to know that you appreciated the great service, the friendliness of our team, and the professionalism of the massage. Your kind words are a true motivation for our SPA staff, who work every day to provide a relaxing and high-quality wellness experience.
At Hotel Argana Agadir, our goal is to ensure that every guest enjoys comfort, relaxation, and genuine Moroccan hospitality, just a few steps from the beautiful beach of Agadir.
We look forward to welcoming you back very soon.
Best regards,
Hotel Argana Agadir Team
Chama
Chama was really good and she clean our room and kept it really tidy and clean
11 February 2026
Unprompted review
Reply from Hotel Argana
Dear Guest,
Thank you very much for your kind words.
We are truly pleased to hear that Chama provided you with excellent service and kept your room perfectly clean and tidy. We will be sure to share your lovely feedback with her it will mean a lot to her and to our entire housekeeping team.
Your satisfaction is our priority, and we look forward to welcoming you again very soon.
Warm regards,
The Management Team
Great place!
I’ve visited the hotel and spa every year and it is amazing and clean! The spa is incredible, would really recommend!
17 February 2026
Unprompted review
Reply from Hotel Argana
Dear Guest,
Thank you very much for your loyalty and for visiting us every year. It truly means a lot to our entire team.
We are delighted to know that you find the hotel clean and amazing, and that you especially enjoy our spa. Your recommendation is the greatest reward for our spa team, who work with passion to provide relaxing and memorable experiences.
We look forward to welcoming you again very soon for another wonderful stay.
Warm regards,
The Management Team
Good customer service good house staff…
Good customer service good house staff food excellent no complaints .
Front off house staff very very helpful and pleasant 😄.
The location is fantastic beach not far, bus stop outside the hotel to go to the market. 💯 the people are nice too excellent i am going again in September thank you guys for making me feel at home 🥰🥰🥰
19 December 2025
Unprompted review
Reply from Hotel Argana
Dear Guest,
Thank you so much for your wonderful review and for taking the time to share your experience with us.
We are truly delighted to know that you enjoyed our customer service, our housekeeping team, and especially the helpful and pleasant front office staff. Your kind words mean a lot to our entire team, who work every day to make our guests feel comfortable and at home.
We are also pleased that you appreciated our excellent food and our fantastic location, just a short walk from the beach with easy access to the bus stop right outside the hotel.
Knowing that you are coming back in September is the greatest compliment we could receive. We cannot wait to welcome you again and make your next stay even more memorable.
Thank you once again for your trust and kindness.
Warm regards,
The Management Team
Beautiful Sea Views, Excellent Staff — But Major Organisation & Room Issues (5–12 Feb Stay)
Dear prospective visitors and Hotel Argana management,
I returned from Agadir yesterday (05/02–12/02) and wanted to leave fair, detailed and constructive feedback about our stay.
For context, my family and I booked three rooms: 4132, 4134 and 4138. I stayed in 4138, but the issues I experienced were the same across all three rooms.
⸻
First Impressions – Mixed
• We were required to pay a tourist tax at check-in before receiving our room keys. This was not clearly included in our original package and came as an unwelcome surprise.
• We specifically requested rooms next to each other, and this was agreed beforehand. However, our rooms were not located together.
• Check-in was 16:00. We arrived at 12:30pm and had to wait. We left the hotel to pass time and returned later to settle in.
• The reception staff were professional and polite.
⸻
Room Issues (All Three Rooms)
We requested four beds in my room as we have 4 people. Instead, we received:
• One double bed
• One single bed
• One sofa bed
A mattress had to be placed on top of the sofa bed in our room due to discomfort, and we requested additional pillows as the originals looked worn and old. The same layout was present in the other two rooms.
Each room had a sea view, which was genuinely beautiful and a highlight of the stay. Waking up to that view was lovely. However, the rooms themselves felt small for the number of occupants (four in mine including a young child; two in one room; three in another).
Other issues:
• Wardrobes were spacious.
• Hangers were fixed and inconvenient (they screeched when moved).
• Cupboards did not close properly.
• Only one room used the safe; it worked fine.
When we requested extra room keys, one receptionist reacted negatively and appeared irritated before eventually providing them.
⸻
Housekeeping & Towels – Important to Know
There is a notice stating towels will not be changed unless:
• They appear dirty, or
• They are placed in the shower
Bed sheets are only changed if requested.
Cleaning on the 4th floor appeared to happen roughly between:
• 10–11am
• 1–3pm
Use the room entry signs for when you want cleaning done or “do not disturb.” I had to ask for mine, but provided for other rooms.
The bathroom design caused water to leak from the shower area, meaning towels were needed on the floor to prevent flooding. This created an ongoing need for fresh towels. The bathroom (mainly toilet) space was extremely tight — even as a petite person, I found it uncomfortable.
Waiting hours for replacement towels and tissues became frustrating, since they tidied in AM then later and later.
⸻
Housekeeping, Restaurant and Entertainment staff – The Best Part of the Hotel. This is where the hotel truly shines.
The waitstaff were exceptional. One in particular went above and beyond — he remembered small details (for example, always placing a spoon for my soup and bringing extra napkins without being asked). His attentiveness and professionalism made dining feel special. I tipped him personally for his consistent effort.
However, I found it impolite and unprofessional that the waitstaff were expected to ask us for cash upfront rather than charge it to the room.
Other waitstaff were warm, smiling and proactive in offering assistance.
The Animation/entertainment team were energetic and engaging. They regularly interacted with guests and announced themed evenings such as “Kids Sing and Dance” and “Men vs Women Dance Battle.” I participated in the latter event — it was genuinely fun and well organised.
The housekeeping staff were kind and lovely. I attempted a few Arabic phrases, which they appreciated. One housekeeper even created a towel heart on my mother’s bed when I mentioned it was our final day — a thoughtful gesture that meant a lot.
The security men always greeted me and my family.
Noise/disruptions:
I wasn’t bothered about the late 1-5am club life next door as other reviewers have said, because we were high up in the hotel and went to bed around 10-1am most nights: It was noticeable but not annoying for me.
What did bother me was a family moving in our last 3-4 days and they were letting their kids run ragged from hallway to hallway, and this was heard around 7-9pm every night.
⸻
Final Thoughts
I would recommend this hotel only if you are flexible, relaxed about timing, and not particular about organisation or room standards.
If you expect efficiency, well-prepared rooms, proper bed arrangements, and smooth logistics — especially when booking multiple rooms — you may be disappointed unless improvements are made.
The sea view and the staff were wonderful. The management and room standards need attention.
Overall, I would describe the experience as mostly disappointing, with some genuinely excellent staff members who made parts of the stay enjoyable.
5 February 2026
Unprompted review
Reply from Hotel Argana
Dear Madam,
First of all, we would like to sincerely thank you for taking the time to share such detailed, honest, and constructive feedback about your recent stay with us. Reviews like yours are extremely valuable, as they allow us to identify specific areas for improvement and continue developing our services.
We are truly pleased that you enjoyed the beautiful sea views from your rooms. It is indeed one of the highlights of our hotel. We are especially grateful for your kind words about our restaurant team, animation staff, housekeeping, and security personnel. Your compliments mean a great deal to us, and we will proudly share your feedback with the team members mentioned. Recognition like this is very motivating for them.
At the same time, we sincerely regret that several aspects of your stay did not meet your expectations, particularly regarding organization and room arrangements.
Regarding the tourist tax, this is a government-mandated charge applied to all hotels in Agadir. However, we fully understand that clearer communication in advance would have been appreciated, and we will work on improving this point.
We also apologize that your rooms were not located next to each other as previously requested, and that the bed arrangements were not prepared as expected. This does not reflect the standard we aim to provide, especially when multiple rooms are booked together. We are reviewing our internal coordination procedures to prevent similar situations in the future.
Your comments concerning room layout, furniture condition, bathroom design, and housekeeping timing have been taken very seriously. Continuous improvements and renovations are part of our ongoing commitment to enhancing guest comfort, and your remarks have been shared with the relevant departments for immediate attention.
Concerning restaurant procedures, particularly the request for direct cash payment, thank you for highlighting this. We are currently evaluating ways to make the dining experience smoother and more convenient for our guests.
We are also sorry that noise from other guests affected the final days of your stay. We always strive to maintain a comfortable environment for all our visitors.
Dear Madam, despite the inconveniences you experienced, we truly hope you will give us another opportunity in the future. It would be our pleasure to welcome you and your family back to Hotel Argana Agadir and provide you with the improved experience you rightfully expect.
Kind regards,
Hotel Argana Agadir Management
My lymphatic drainage massage was…
My lymphatic drainage massage was lovely, the spa is clean, beautiful and the staff are professional and friendly. Lovely experience would highly recommend
10 February 2026
Unprompted review
Reply from Hotel Argana
Dear Guest,
Thank you very much for sharing your wonderful experience with us.
We are delighted to hear that you enjoyed your lymphatic drainage massage and that you found our spa clean, beautiful, and welcoming. Your kind words about our professional and friendly team truly mean a lot to us.
At Hotel Argana Agadir, we are committed to providing relaxing, high-quality wellness experiences in a serene environment, just a few steps from the beach of Agadir.
Thank you for your recommendation. We sincerely look forward to welcoming you again for another lovely and rejuvenating experience.
Warm regards,
Hotel Argana Agadir Team
Lovely stay at the hotel argana
Lovely stay at the hotel. Very clean and friendly people.
The spa is amazing. Had an exfoliating body scrub and an amazing massage. Also had a manicure and pedicure. The ladies are very professional and lovely. Would recommend you have a treatment.
3 February 2026
Unprompted review
Reply from Hotel Argana
Dear Guest,
Thank you very much for your lovely review and for sharing your experience at Hotel Argana Agadir.
We are delighted to hear that you had such a pleasant stay and that you appreciated the cleanliness of the hotel as well as the friendliness of our team. Your kind words truly motivate us to continue delivering the best possible service to our guests.
We are especially pleased that you enjoyed your time at our spa. It is wonderful to know that the exfoliating body scrub, massage, manicure, and pedicure met your expectations. Our spa team takes great pride in providing professional and relaxing treatments, and your recommendation means a great deal to them. We will be sure to pass along your compliments to the ladies — they will be thrilled to hear them.
We look forward to welcoming you back for another relaxing and enjoyable stay in the near future.
Kind regards,
Hotel Argana Agadir Management
5 stars for the spa
5 stars for the spa. Beautiful experience with Hammam and massage. The ladies working there made the whole experience beautiful. Recommend to all.
Hotel is lovely , nice and clean. Enjoyable experience. With staff that are a credit to them.
20 January 2026
Unprompted review
Reply from Hotel Argana
Thank you very much for your kind feedback.
As Quality Manager, I am delighted to read that you had a 5-star experience at the Arganine Spa, enjoying both the hammam and massage. Your recognition of our spa team’s dedication means a great deal to us.
We are also pleased that your overall stay at the hotel was enjoyable, and that you appreciated the cleanliness and the professionalism of our staff. Your recommendation is highly valued and motivates all of our teams to continue providing exceptional service.
We look forward to welcoming you back for another memorable visit.
Kind regards,
Quality Manager
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