Hot Tub Liverpool Reviews 

172
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mike came out to look at our faulty tub and diagnosed a failed pump. We were given a very reasonable quote to replace the pump , the price was to supply and fit, so we knew exactly what the cost woul... See more

Rated 5 out of 5 stars

Had our hot tub recently installed. Excellent customer service from Claire, Dan, and Mike. Nothing too much trouble. Reliant, efficient service from start to finish. Courteous and knowledgeable. Full... See more

Company replied

Rated 5 out of 5 stars

Mike & mate “sorry, can’t remember your name🙄” recently relocated our hot tub to the next door property! Although it wasn’t one of their biggest relocation jobs, it was apparently one of the heavie... See more

Company replied

Rated 5 out of 5 stars

Don't usually leave reviews but we've been so pleased with the purchase of our hot tub from Liverpool Hot Tubs that we thought we share a quick review. From the initial contact, pricing, sales support... See more

Company replied

Company details

  1. Hot Tub Shop

Written by the company

Hot Tub Liverpool is a leading supplier of hot tubs and swim spas covering Merseyside, Cheshire, and North Wales. With over 17 years in the wellness industry, you can rest assured that Hot Tub Liverpool not only provides premium quality hot tubs but also exceptional after-service. We are extremly proud to be a Jacuzzi partner who not only created the hot tub but also produce some of the best quality Jacuzzis in the world. Come and see us at our Liverpool city centre showroom and start your hot tub journey today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Hot Tub Liverpool are a very…professional

Hot Tub Liverpool are a very professional company. Extremely helpful and friendly and good communication throughout selection and delivery.
Mike and the team looked after us well and I would most certainly recommend to anyone looking to purchase a quality hot tub.

16 April 2024
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Hi Fiona, Thank you for the review.

Rated 5 out of 5 stars

Fantastic Service great lads…

Fantastic Service great lads professional from start to finish Highly Recommended

What’s your phone number need a price for hot tub delivery cheers

12 April 2024
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Hi Home Automation North West, Thank you for your review.

Rated 5 out of 5 stars

Amazing Service

Amazing Service, great communication, will always use these guys.. Sorted a couple of issues for me, thank you

8 March 2024
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thanks for the review John

Rated 5 out of 5 stars

Excellent service

Excellent service. Polite. Friendly. Efficient. Nothing was too much trouble. Would highly recommend. Brilliant.

19 March 2024
Unprompted review
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Reply from Hot Tub Liverpool

Thanks for the review Shirley

Rated 5 out of 5 stars

Excellent Service

Very helpful as soon as we met Dan at the showroom, he came out measured the garden advised what hot tubs would be suitable. Once we had chosen the tub it was fitted within 2 weeks. We have received emails from the aftercare explaining when we should change the filter and the water. I have already recommended Hot Tub Liverpool to a work colleague who is hoping to purchase a hot tub in the near future.

8 December 2023
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Reply from Hot Tub Liverpool

Thanks for the review Sarah

Rated 5 out of 5 stars

I got recommended to this company from…Superior Wellness

I got recommended to this company from my hot tub supplier, with them being closer to my home.
From the first phone to Claire in the office and then meeting Mike the fitter, I felt like I was in very good hands.
Mike thoroughly checked everything on the tub, I was praying it was the cheaper of what we'd discussed on the phone. Sadly, it was the brain of the tub that had broken, the most expensive part.
I rang my supplier who gave me a price on the part, Mike said for me to hang on, he would try and get me a cheaper quote.
He was true to his word. I am over the moon with his work and friendly reliant service. I rely so much on my tub for my health. I cannot reccomend them enough.
He has also told me they sell all supplies for my tub, at very competitive rates.
I am really happy from start to finish, from now on I will always be using The Hot tub Company.

5 March 2024
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thanks for the review Anne

Rated 5 out of 5 stars

Got Liverpool hot tub ( Mike and Dan…

Got Liverpool hot tub ( Mike and Dan )to pick up a hot tub for me from Pulford near Chester to Netherton Liverpool
Booked with Claire over the phone very professional extremely helpful
Absolutely amazing service
Would highly recommend
Will definitely use again 👍🏻

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Just had a visit from Mike Hot tub liverpool.
Having purchased a hot tub a couple of years ago from them.
It developed a problem …Contacted Dan. Who assured us it would be sorted.
A couple of months later a new hot tub arrived. Wow !!! Which had updated controls and higher spec.
There was a problem with my new hot tub a pipe had came off in transit (which is not unusual). And a blower wasn’t working. We again contacted Dan and Mike came out to sort it right away.
Amazing service
Would highly recommend this company

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Our visit to showroom was impressive

Our visit to showroom was impressive, Dan helped with all our questions, and we arranged site visit. From start to finish the Liverpool Hot Tub team have been excellent answered any questions quickly and was kept updated on all aspects of installation. Early teething aspects after installation was dealt with swiftly and I would highly recommend Liverpool Hot Tub

12 December 2023
Rated 5 out of 5 stars

Fantastic service!

Had a fantastic service today from Mike, he went above and beyond for us. Installed all the equipment we bought, helped connect the smart tub device we'd been struggling to connect ourselves. Will definitely be booking in again with yourselves next year! Thanks again!

23 October 2023
Unprompted review

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