Hoults removals Team arrived on time they never stopped until loaded. They were very polite they also took great care of our belongings. They made a stressful time less stressful. Also really good at... See more
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The team were fantastic. Phil, Aaron and Steve who loaded up in Newcastle were super efficient and careful with all boxes and furniture. The team in Cardiff Phil with Chris and John done an excellent... See more
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Excellent service from Hoults again. Removal team worked really hard to pack, load and deliver. Nothing was damaged, they took good care of our belongings and walked around the whole house before they... See more
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AARON and his 2 helpers worked like trojans, non-stop to clear the old house in 3 hours and load everything into the new house, which took more than 3 hours. They all had a positive attitude and a sm... See more
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Company details
- #17 of 40 best companies in Removals company
- #15 of 38 best companies in Removals Service
- #28 of 57 best companies in Storage facility
Written by the company
Hoults Removals is a moving and storage company in Newcastle Upon Tyne, providing a quality domestic, international and commercial removals and storage service to customers throughout the North East. Since 1917, Hoults Removals has been providing reliable and local removals and storage services to families and businesses on the move in both the UK and overseas. We provide removal services to areas throughout the North East, including Newcastle, Gateshead, Northumberland, Sunderland, Durham, Darlington, York, Carlisle, Tweedmouth and Teesside. Hoults also offers services to help you relocate internationally. We can help you no matter what you require, so make sure you get in touch and we will do our best to assist. Hoults offers a professional and personalised service to suit your needs. We have been moving homes for generations and know that every customer has different unique requirements. Whatever your situation, we can help you achieve what you want at a schedule suiting what you need, when you need it. We can personalise the your move to suit your requirement, allowing for your timescale and your budget.
Contact info
Whitley Road, NE12 9SW, Longbenton, United Kingdom
- 0191 491 4543
- enquiries@hoults.co.uk
- hoults.co.uk
4.8
Excellent
346 reviews
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Long Distance Move with Hoults
Hoults was managing our long-distance house move . The removal crew were fantastic, really professional, calm, organised, and very approachable. The day-before removal was a great idea, as this meant most of the items were loaded already at the start of the move day and only last items added, meaning less stress and quicker move. They ran the whole operation with great efficiency and handled the not-so-ideal moving in situation in their stride (the previous owners were only half way through taking out their stuff, so we literally had to move in while they were moving out. The whole process - assessment, quotation, booking etc has been easy, seamless and efficient.
17 February 2026
Unprompted review
Reply from Hoults Removals
Hello Ewa,
Thank you so much for your kind words and feedback following your recent removal. The whole team involved will be happy to hear you were happy with the removal.
I'm pleased you felt the crew were professional, organised and approachable. I hope you are settling in to your new home and if there is anything else we can help with, please do not hesitate to get in touch
Kind regards
Laura
Customer Service Manager
The three staff who removed our…
The three staff who removed our furniture were efficient and courteous. There was heavy rain on the day but they took care to wrap items as they were moved from the house to the van and put down plastic sheeting to protect the carpets. They were very good.
5 February 2026
Reply from Hoults Removals
Hello,
Thank you for taking the time to leave us some great feedback following your recent removal. We are so pleased to hear the team were efficient and courteous and took great care handling your goods.
I will ensure your kind words are shared with everyone involved and we look forward to assisting you with the second part of your removal.
Kind regards,
Laura
Customer Service Manager
Great job 👏 stepped in at the last…
Great job 👏 stepped in at the last minute. Would highly recommend .
28 January 2026
Unprompted review
Reply from Hoults Removals
Hello,
Thank you for your review & lovely comments, which I will ensure are passed on
I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with
Kind regards,
Laura
Customer Service Manager
Newcastle to Cardiff
The team were fantastic. Phil, Aaron and Steve who loaded up in Newcastle were super efficient and careful with all boxes and furniture.
The team in Cardiff Phil with Chris and John done an excellent job sorting the access issue and delivering everything in torrential rain. They were all super friendly and interacted lovely with the children when they were probably causing more of an obstacle!!
21 January 2026
Reply from Hoults Removals
Hello,
Thank you for your great feedback and comments following your recent removal. I will ensure they are passed on to the crew involved both in Newcastle and Cardiff. I'm pleased they managed to get everything done despite the weather!
I hope you are settling into your new home & if there is anything else we can help with, please do not hesitate to get in touch
Kind regards
Laura
Customer Service Manager
The removal guys were amazing
The removal guys were amazing, so friendly and helpful and fast. I couldn't recommend Shaun and Richy enough. Nothing was a problem for them and they worked tirelessly.
11 December 2025
Unprompted review
Reply from Hoults Removals
Hello,
Thank you for taking the time to leave us some great feedback following your recent removal. I will ensure to pass your comments on to the team involved.
I hope you are settling in to your new home and if there is anything else we can help with, please do not hesitate to get in touch.
Kind regards,
Laura
Customer Service Manager
Brilliant service - 100% recommend
The quote experience was very professional and every time I rang for an enquiry it was answered. Unbelievable value for price we thought, took all stress of moving away.
On the day of the removal, the 2 removal lads (Ian and George) turned up and immediately started work. Nothing was an issue, any problem I had they had a solution. Made the whole moving part of the day enjoyable, had a great laugh along the way which made it even better.
Would 100% recommend Hoults removals to anyone needing removals, if you get Ian and George as your removal men you are sorted
4 December 2025
Unprompted review
Reply from Hoults Removals
Hi Mr Bailey,
Thank you very much for your wonderful 5 star review and for your recommendation!
It's great to hear that the quoting experience was professional and that on the day of your move, Ian and George helped take the stress away from moving.
We will ensure your kind words are shared with everyone involved and may we wish you well in your new home and surroundings.
Kind regards,
Laura
Customer Service Manager
Great service from start to finish
Great experience using Hoults from when we first enquired through to moving day. Megan was really helpful at the booking stage, providing us with the info we needed without being pushy. The two guys on the day were excellent - they worked so hard getting our many boxes out of one house and into the new one and worked very quickly. Everything was taken care of and looked after. Thank you!
25 November 2025
Unprompted review
Reply from Hoults Removals
Hello
Thank you for taking the time to leave some great feedback for Megan and the team, which I will ensure is passed on.
I hope you are settling in to your new home. If there is anything else we can help with, please do not hesitate to get in touch
Kind regards
Laura
Customer Service Manager
Excellence service for removal from…
Excellence service for removal from Northumberland to the south east . Both teams of packers at each end were professional and friendly and very respectful of my property and its contents . Megan , who organised all the logistics was especially kind , changing our dates and helping us throughout . She really eased a stressful move with her excellent customer service . Reasonable prices as well compared to other quotes . Happpy and would definitely recommend!
19 November 2025
Reply from Hoults Removals
Hello
Thank you for taking the time to leave us some great feedback following your recent removal. I will ensure to pass your comments on to Megan and the team.
I hope you are settling in to your new home and if there is anything else we can help with, please do not hesitate to get in touch
Kind regards
Laura
Customer Service Manager
Excellent service from the pre-move…
Excellent service from the pre-move home visit, having a nice manager to contact with queries & the removal team were very professional, nothing was too big or difficult to move. The team made a very difficult move more manageable - thank you.
10 November 2025
Reply from Hoults Removals
Hi Mrs Bowen,
Thank you so much for your kind words regarding your recent removal with us!
We're really glad to hear that all aspects of the removal were excellent and I will ensure your kind words are shared with your move manager Megan and the team involved in your removal.
We wish you all the best in your new home.
Kind regards,
Laura
Customer Service Manager
Very helpful and attention to detail throughout
Really helpful the crew were brilliant and Megan in the office was great as we had to cancel a move and put stuff in storage with 18hrs notice
4 November 2025
Reply from Hoults Removals
Hi Mr Nisbet,
Thank you for your lovely 5 star review.
It's great to hear that the crew were brilliant and helpful and that Megan was great too!
Best wishes in your new home and should you need anything in the future, please do not hesitate to get in touch.
Kind regards,
Laura
Customer Service Manager
We moved at the end of August
We moved at the end of August. Absolutely first class service. The team were fabulous. Very professional and friendly. Everything from heavy objects to fragile ornaments were successfully transferred seamlessly to our new home. Thank you hoults we definitely recommend you.
29 August 2025
Unprompted review
Reply from Hoults Removals
Good morning,
Thank you for your wonderful 5 star review and your recommendation.
We are so pleased to hear that the team were professional, friendly and fabulous! I will ensure your amazing feedback is shared with everyone involved.
Best wishes in your new home and surroundings.
Kind regards,
Laura
Customer Service Manager
Good service
Megan who I communicated with in the office was fantastic as I’d had my belonging moved and stored with hours for two years. She then quickly arranged for them to be moved in to my new house. All my furniture was protected and in the state I had left it. I will say it is quite expensive to have it delivered when I had already paid storage for two years, maybe there should be some sort of discount taking that into consideration.
16 October 2025
Reply from Hoults Removals
Hello
Thank you for your kind feedback for Megan and the crew following your recent removal. I'm please that all of your furniture was returned the same as when it went in to store.
We do try to be competitive with our quotation prices and can only apologise that you felt it was expensive having the effects delivered from store.
I hope you are settling in to your new home. Please let us know if there is anything else we can help with
Kind regards
Laura
Customer Service Manager
Excellent service from Hoults again
Excellent service from Hoults again. Removal team worked really hard to pack, load and deliver. Nothing was damaged, they took good care of our belongings and walked around the whole house before they left to ensure we were happy with everything. This is the second time we have used Hoults, they are first class. Megan, our move manager was excellent on both occasions, so friendly and efficient.
26 September 2025
Reply from Hoults Removals
Hello
Thank you for taking the time to leave us another lovely review following your recent removal. We are so pleased that you are happy with how hard our crew have worked and taken care of your effects.
Megan is a huge asset to Hoults, thank you for recognising her great work.
I hope you are settling in to your new home & if there is anything else we can help with, please do not hesitate to get in touch
Many thanks & kind regards
Laura
Customer Service Manager
Very hard working guys
The packaging was exceptional and the time and time keeping exactly as proposed . No mean feat for a complicated move
Very well done and many thanks to Dave and team , Megan and Euan
1 October 2025
Reply from Hoults Removals
Hello Mr & Mrs. Blezard,
Thank you for your lovely comments following your recent move for Megan, Euan, Dave & the team which I have passed on. I'm pleased everything went so well with your move & hope you are settling in to your new home.
Please do not hesitate to get in touch if there is ever anything else we can help with in the future.
Many thanks & kind regards
Laura
Customer Service Manager
5 star experience
AARON and his 2 helpers worked like trojans, non-stop to clear the old house in 3 hours and load everything into the new house, which took more than 3 hours. They all had a positive attitude and a smile throughout the move, which was from Essex to Durham, over 2 days. Nothing was too much trouble, such as moving the lorry several times to give neighbours access to parking areas; and moving the heavy furniture around the new place to find the best position for it.
26 September 2025
Reply from Hoults Removals
Hello,
Thank you for your great feedback for Aaron & the team following your recent move. I'm pleased to read that they were hard working with a positive attitude.
I hope you are settling in to your new home & if there is anything else we can help with, please do not hesitate to get in touch
Many thanks
Laura
Customer Service Manager
Excellent service from start to finish
Excellent service from start to finish. Complicated relocation considerably assisted by helpful, professional and communicative staff. Goods and chattels safely packed and delivered, all arriving safe and sound. Removal staff at both ends helpful, friendly, nothing too much trouble, just got on with the job. Thank-you.
29 September 2025
Unprompted review
Reply from Hoults Removals
Hello,
Thank you for taking the time to leave us some great feedback following your recent removal, which I will ensure is passed on to the team.
I hope you are settling in to your new home and if there is anything else we can help with, please do not hesitate to get in touch
Kind regards
Laura
Customer Service Manager
Very professional service
Hoult's have provided a very professional service for us. Communication and organisation have been good throughout and the removing team were efficient and respectful of our belongings making a potentially stressful time as pain free as possible.
10 September 2025
Reply from Hoults Removals
Hello
Thank you for your lovely feedback following your removal. I'm pleased we were able to make the move pain free. I will ensure to pass on your comments to the team
Kind regards
Laura
Customer Service Manager
Taking the stress out of moving
Moving home must rate as one of the more stressful experiences, and the actual process of packing up your old home and physically relocating is a major part of that stress. It's no exaggeration to say that I was dreading it.
Hoults Removals made my recent move pretty much perfect and pain free: the team were thoroughly professional, friendly, technically competent, and clearly knew their stuff. At both ends - from my old home to my new home - I can honestly say that Hoults took the stress out of moving. I would have no hesitation in recommending them and I'd certainly use them again.
5 September 2025
Reply from Hoults Removals
Good morning Mr Rollins,
Thank you for your wonderful 5* review and your recommendation!
We are so pleased to hear that we were able to make your removal less stressful and that our team were professional and competent.
May we wish you well in your new home and surroundings.
Kind regards,
Laura
Customer Service Manager
the team
Very good team !
They worked so hard lifting some v heavy furniture
Well done and thanks to them👍🏻
19 August 2025
Reply from Hoults Removals
Hi Mrs Downey,
Thank you for taking the time to review our services and for your 5 star rating!
I am so pleased to hear how hard our crew worked and will ensure your feedback is shared with them.
Best wishes in your new home.
Kind regards,
Laura
Customer Service Manager
Hoults provided an excellent service
Hoults provided an excellent seamless service. The lads on the van worked tirelessly and professionally at all times!
20 August 2025
Unprompted review
Reply from Hoults Removals
Hi Mr Woodward,
Thank you for your wonderful 5* review.
I am so pleased to hear that we provided an excellent service and that our crew were professional throughout.
Best wishes in your new home!
Kind regards,
Laura
Customer Service Manager
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