House Buying Experts Reviews 

75
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is polite, professional, and extremely helpful throughout the entire property selling process, providing great support during stressful times. People deeply appreciate the smooth, stress-free service and how easy the team makes everything from the initial call to the final steps. Some reviewers were not happy with the low purchase offers provided for their properties, noting that the financial valuations did not always match their market expectations. However, consumers still found the advisors to be lovely, polite, and understanding during discussions, even when they ultimately decided against proceeding with the sale.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful, knowledgeable, and professional... See more

Service

Customers consistently note positive experiences with service, highlighting the supportive and knowledgeable... See more

User experience

Customers report a high level of satisfaction with the user experience from start to finish. Reviewers... See more

Price

Clients share positive opinions on price, highlighting good offers in line with local properties and no... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although it was a very stressful couple of months for me the whole team including Lauren and Aaron helped me a lot , and I'd like to thank you all for your help.

Rated 5 out of 5 stars

Martin was lovely and called me back very soon after I submitted my initial enquiry. The offer was a fair bit lower than what my flat is on the market for (understandable given the offer of a very qui... See more

Rated 5 out of 5 stars

We had such a smooth and stress free experience with the house buying experts. They bought our house quickly and handled everything with no problems at all. The whole process was straightforward, prof... See more

Company replied


Company details

  1. Property Investment
  2. Property management company
  3. Estate Agent
  4. Property valuer
  5. Estate Agent Auctioneer

Written by the company

Here at House Buying Experts, we think of ourselves as house buying experts. We buy houses anywhere in the England and Wales, offering the quickest solutuons to sell your house fast and hassle free. You will receive your cash offer within 24 hours and we can complete in as quick as 7 days. We aim to view every property in person. Cash only, no lending and no chains.


Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.8

All reviews

(75)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

Thank you so much to Marc and the whole team for all their help with the sale of my house. I’m really, really happy with the experience from start to finish. The team were absolutely fantastic, professional, helpful and kept me updated throughout.

What really impressed me was how easy they made everything. I didn’t have to spend a penny, they even covered the cost of my EPC and took care of everything for me, so there were no unexpected costs or hassle along the way.

Marc was brilliant throughout and made the whole process feel completely straightforward. I genuinely couldn’t have asked for a better service and would happily recommend Marc and the team to anyone looking to sell their property. Thank you again for everything!

14 August 2026
Unprompted review
Rated 4 out of 5 stars

Great service from Aaron

Great service from Aaron, he was so helpful and knowledgeable. I needed a speedy sale on my parents house and he didn’t disappoint. He returned email nd was always available on the phone.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

This was my initial query, not quite ready to go ahead with anything yet but Chris Atkins was very helpful, professional & personable. No hard sell, very good offer in line with properties near me. I would not hesitate to use this company

9 April 2026
Unprompted review
Rated 3 out of 5 stars

Not a good experience,tried purchasing…

Not a good experience,tried purchasing house 30k lower than what the value was,they think everyone is desperate for cash.
As regards your reply about denial of it being your company,
You phoned me up and tried bribing me with £250 amazon voucher,
Asking me to remove the review,unlike you and the staff that are employed there,I am not a liar or dishonest,and certainly not desperate or in debt to sell my property for the derisory offer you made.

3 March 2026
Unprompted review
House Buying Experts logo

Reply from House Buying Experts

Hi James, I think you may be mistaking us for another company. We didn’t provide a price because your valuation didn’t align with ours, so we agreed to leave it there. All the best

UPDATE - FULL CALL HAS BEEN LISTENED INTO - JAMES MCNEIL YOU HAVE THE WRONG COMPANY. WE NEVER EVEN MADE YOU AN OFFER, SO WHY WOULD WE OFFER YOU A VOUCHER. WE ADVISED YOU THAT YOUR VALUATION DIDN’T MATCH OURS SO WE AGREED TO END THE CALL.

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