Five star service deserves a five star recommendation. Over 80’s ear wax removal enhances hearing especially as NHS no longer provide this service. Super easy, painless procedure and best of all it’s... See more
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See what reviewers are saying
A few years ago I had both ears blocked and House of Hearing in Edinburgh solved the problem. Since then I attend for an annual check up/ ear wax removal. On my recent visit I was seen by Nicole who p... See more
Company replied
Excellent service from the whole team. My dad was visiting from Ireland and he had been complaining about a poor fitting hearing aid end. The company in Republic of Ireland was simply not helping.... See more
Company replied
First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the... See more
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Company details
Written by the company
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contact info
10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, United Kingdom
- 0131 220 1220
4.9
Excellent
168 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great Service
Great service. My ear wax was dealt with quickly and I felt no discomfort at all. I was able to hear clearly within 20 mins of my appointment.
18 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your review! I'm glad to hear that we were able to help and we look forward to seeing you again soon. ^CW
Highly informed staff and gorgeous facilities
Very professional service. Gorgeous Edinburgh location, the facilities felt luxurious. The hearing nurse guided me throughout the process, explaining everything in detail. The appointment was quicker than expected too. It is pricy, but you get top of the class service in return so can't complain :)
27 September 2024
Reply from House of Hearing - Edinburgh
Thank your for leaving a kind review. We're glad that we were able to meet your expectations and offer you a first-class service. We look forward to welcoming you again to our Edinburgh clinic soon! ^CW
Attentional staff
17 September 2024
Reply from House of Hearing - Edinburgh
Thank you, Marjorie. We look forward to seeing you in clinic again soon! ^CW
Great Service
Staff were great with my dad on a recent visit - very courteous and polite and thorogh with the check
8 October 2024
Reply from House of Hearing - Edinburgh
Thank you for your wonderful review, Jackie. We're glad that we were able to support your dad on his recent visit to us. We look forward to seeing him in clinic again soon! ^CW
David
David, my audiologist, was most helpful. he provided clear concise answers to all my questions. Have a very thorough check-up. At the end, I can hear in stereo again. He is a top professional! and expert in his field. Goes without saying, recommended.
21 October 2024
Unprompted review
Reply from House of Hearing - Edinburgh
Thank you for your review, William. We're glad that David was able to assist you and we look forward to seeing you again in clinic soon! ^CW
The procedure was carried out…
The procedure was carried out efficiently in comfortable surroundings
10 October 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review, Christine. ^CW
Reply from House of Hearing - Edinburgh
Thank you for your lovely review, Rosemary. ^CW
Quick and professional sevice
25 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your lovely review, Craig ^CW
Nurse was brilliant
Nurse was brilliant. Explained everything that the appointment entailed....and above all, I can hear again. Excellent service
11 October 2024
Reply from House of Hearing - Edinburgh
Thank you for your review, William. We're glad to hear that you had a positive experience with us in Edinburgh. ^CW
Reply from House of Hearing - Edinburgh
Thank you for leaving your feedback. We're glad you had a positive experience with us in Edinburgh. ^CW
Good service
The free wax removal service for over-75s is very welcome as this can be expensive now that the NHS no longer does it. I also had an informative and useful chat with an audiologist about a possible change to the latest Phonak hearing aids.
2 October 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving a such a kind review, Richard. We're glad you had a positive experience with us in Edinburgh and we look forward to continuing to support you on your hearing and ear care journey. ^CW
Reply from House of Hearing - Edinburgh
Thank you for leaving a lovely review. ^CW
Relaxed environment
Everything was explained before and during procedure. Everyone was friendly from start to finish.
7 October 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review. ^CW
Sarah absolutely superb
Attended an appt in Edinburgh with my 91yr old dad for wax removal which other establishments cdnt help with.
Sarah was absolutely superb. So caring, persistent and gentle with dad.
Her persistence absolutely won as managed to clear both ears of very stubborn wax due to very narrow ear canal.
Can't thank or rate Sarah enough from George and the family...no constant shouting now x
4 October 2024
Unprompted review
Reply from House of Hearing - Edinburgh
Hi Janis, thank you for leaving this lovely review for Sarah and the team in Edinburgh. We're so glad to hear that we managed to help your dad and we look forward to hearing from you again soon. ^CW
Reply from House of Hearing - Edinburgh
Thank you for your review, Denise. ^CW
Very helpful advice
Very helpful advice. Lovely friendly girl who removed wax. Gavin made me feel at ease and spoke clearly when letting know about hearing test.
22 August 2024
Reply from House of Hearing - Edinburgh
Thank you for your lovely review, Joanna. We hope to see you in clinic again soon. ^CW
I found Louise to be very knowledgeable…
I found Louise to be very knowledgeable and helpful. All the staff were welcoming. As a doctor with 40 years in NHS,Louise was much more helpful than what I'm accustomed to. All very thoughtful
10 September 2024
Unprompted review
Reply from House of Hearing - Edinburgh
Thank you for your lovely review. We're glad that we could provide you with the right support and we look forward to seeing you again soon. ^CW
Very professional and efficient…
Very professional and efficient service. In pleasant surroundings.
14 August 2024
Reply from House of Hearing - Edinburgh
Thanks for your lovely review, Ida. ^CW
Very professional
Very professional, knowledgeable and approachable staff. A positive experience all round.
10 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review. ^CW
Speedy and effective treatment.
27 August 2024
Reply from House of Hearing - Edinburgh
Thank you for your review, Elizabeth. ^CW
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