Seen by Stewart Audiologist who was very helpful. Very knowledgeable and understanding. Takes time to understand my hearing problems. Made me feel less scared and gave good advice
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See what reviewers are saying
I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a... See more
Company replied
Attended an appt in Edinburgh with my 91yr old dad for wax removal which other establishments cdnt help with. Sarah was absolutely superb. So caring, persistent and gentle with dad. Her persistenc... See more
Company replied
Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hear... See more
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Company details
Written by the company
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contact info
10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, United Kingdom
- 0131 220 1220
4.9
Excellent
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ear Wax Removal
I had both ears blocked and I made an appointment for ear wax removal with House of Hearing Edinburgh. I was seen by Lynsey McDonald who provided an excellent service and solved my hearing issue. I will now go back for an annual check up to ensure my hearing is as good as it can be.
17 September 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving such a thoughtful review for Lynsey and the team in Edinburgh, Alan. We're glad to hear that you had a positive experience with us. ^CW
Good service
The free wax removal service for over-75s is very welcome as this can be expensive now that the NHS no longer does it. I also had an informative and useful chat with an audiologist about a possible change to the latest Phonak hearing aids.
2 October 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving a such a kind review, Richard. We're glad you had a positive experience with us in Edinburgh and we look forward to continuing to support you on your hearing and ear care journey. ^CW
Reply from House of Hearing - Edinburgh
Thank you for leaving a lovely review. ^CW
Relaxed environment
Everything was explained before and during procedure. Everyone was friendly from start to finish.
7 October 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review. ^CW
Sarah absolutely superb
Attended an appt in Edinburgh with my 91yr old dad for wax removal which other establishments cdnt help with.
Sarah was absolutely superb. So caring, persistent and gentle with dad.
Her persistence absolutely won as managed to clear both ears of very stubborn wax due to very narrow ear canal.
Can't thank or rate Sarah enough from George and the family...no constant shouting now x
4 October 2024
Unprompted review
Reply from House of Hearing - Edinburgh
Hi Janis, thank you for leaving this lovely review for Sarah and the team in Edinburgh. We're so glad to hear that we managed to help your dad and we look forward to hearing from you again soon. ^CW
Reply from House of Hearing - Edinburgh
Thank you for your review, Denise. ^CW
Very helpful advice
Very helpful advice. Lovely friendly girl who removed wax. Gavin made me feel at ease and spoke clearly when letting know about hearing test.
22 August 2024
Reply from House of Hearing - Edinburgh
Thank you for your lovely review, Joanna. We hope to see you in clinic again soon. ^CW
I found Louise to be very knowledgeable…
I found Louise to be very knowledgeable and helpful. All the staff were welcoming. As a doctor with 40 years in NHS,Louise was much more helpful than what I'm accustomed to. All very thoughtful
10 September 2024
Unprompted review
Reply from House of Hearing - Edinburgh
Thank you for your lovely review. We're glad that we could provide you with the right support and we look forward to seeing you again soon. ^CW
Very professional and efficient…
Very professional and efficient service. In pleasant surroundings.
14 August 2024
Reply from House of Hearing - Edinburgh
Thanks for your lovely review, Ida. ^CW
Very professional
Very professional, knowledgeable and approachable staff. A positive experience all round.
10 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review. ^CW
Speedy and effective treatment.
27 August 2024
Reply from House of Hearing - Edinburgh
Thank you for your review, Elizabeth. ^CW
Ear wax removal
I attended the House of Hearing to have ear wax removed and I could not fault either the procedure or the staff which is why I am giving them five stars.
12 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your lovely review. We're glad that we were able to help. ^CW
An excellent service with friendly
An excellent service with friendly, helpful and professional staff.
16 August 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review of the team in Edinburgh. ^CW
Great service
Great flexibility on appointments and a good price …had to get some secondary prints but again great flexibility on appointments ….
2 September 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving a kind review, Brian. We're glad we were able to help and we look forward to seeing you again soon. ^CW
Free service for Seniors
Free service for Seniors.
Very easy to find. No long wait before my appointment. Young lady was very nice and explained everything very clearly. I would certainly recommend it to friends.
10 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review, Anne. We look forward to seeing you again soon. ^CW
Booked ear wax removal for both ears as…
Booked ear wax removal for both ears as I thought they were blocked one ear on examination was totally clear the other minor wax whole thing took less than 2 mins charges £80
6 September 2024
Reply from House of Hearing - Edinburgh
Thank you for your kind review, John. We're glad to hear that you had a positive experience with us. ^CW
Reply from House of Hearing - Edinburgh
Thank you for your kind review, Deborah. ^CW
The empathy of the audiologist
The sincerity of the audiologist, so helpful.
No waiting.
13 September 2024
Reply from House of Hearing - Edinburgh
Thank you for leaving us a positive review, Margaret. We're glad you had a positive experience with us in Edinburgh and we look forward to seeing you again soon. ^CW
No hard sell
No hard sell, competent professional who was patient, kindly and provided an excellent service. Thank you
13 September 2024
Reply from House of Hearing - Edinburgh
Hi Carole, thank you for your review. I'm glad that you had a positive experience with us in Edinburgh and we look forward to seeing you again soon. ^CW
Good service and pleasant staff
30 August 2024
Reply from House of Hearing - Edinburgh
Thank you for your positive review. We look forward to seeing you in our clinic again soon. ^CW
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