House of Hearing - Edinburgh Reviews 152

The service at House of Hearing in Edinburgh was excellent - prompt, friendly, knowledgeable and efficient. I was examined by Stuart Lyness who carefully and professionally explained and demonstrated everything I needed to know and more - and no hard sell, which would have made me reluctant to return. I will definitely continue to use this great service. Highly recommended.

I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a satisfied client of many years standing.
The hearing test was conducted in a comfortable setting and I was put totally at ease throughout. Questions were welcomed and answered thoroughly. I felt my hearing issues had been fully addressed.
I did not require a prescription and as promised there were no charges for the test. I will return in future for check ups.

Just home after a very thorough hearing test by Stuart who was friendly, experienced and took time to explain everything. This is my second visit as I had Ear Wax removal a week ago and a hearing test was suggested, both free. I have a middle ear problem which Stuart kindly gave me advice about and the whole experience was very professional.

Brilliant service from start to finish. Basic hearing check up is free. Lovely premises. Stuart conducted a very thorough check and explained everything really clearly, using amazing tech and clear images. Highly recommend.

Since becoming a patient of House of Hearing, I have received first class treatment from all the staff.

I strongly recommend anyone who needs hearing support to contact this audiology practice in Edinburgh.

The staff at the Edinburgh HoH are fantastic. They are helpful, kind and patient.

They work with the highest quality equipment and their hearing aids I believe are making the best possible of my deteriorating hearing. They are not cheap but I am on my second pair and I think they are worth it. After sales service is absolutely excellent, they can't do enough.

Staff at the House of Hearing are outstanding and very welcoming. I went to their Edinburgh branch for ear wax removal (by Sarah) and a hearing check (by Stuart) and cannot praise them enough for their patience, care and professionalism. The reception area and premises as a whole,are excellent

A very professional and thorough service from Sarah and Stuart. Took time to explain matters. Stuart highlighted the issue of hearing damage for amateur musicians and the need to wear ear protection. Would highly recommend them.

Conor was very professional and talked through all the available options once he had reviewed my hearing test in detail. I came away with the ability to make an informed choice as to whether hearing aids where required and the most appropriate product.

I’ve been seeing David Parsons for several years now, and I can’t recommend him highly enough. As someone living with Autoimmune Inner Ear Disease, my hearing loss has been a challenging and evolving condition — but David has consistently provided outstanding care, support, and expertise throughout.

He takes the time to listen, explain options clearly, and tailors solutions to my specific needs. His professionalism is matched by genuine compassion, and I always leave appointments feeling reassured and well looked after. Whether it’s routine check-ups or more complex adjustments, David’s attention to detail and commitment to my wellbeing have made a real difference in my quality of life.

If you're looking for an audiologist who combines deep knowledge with a truly personal approach, David is the one to see.

Visit to have wax removed from both ears. Was looked after in a very thorough and professional way and everything explained clearly. Highly recommended.

Everyone was extremely welcoming. The 2 ladies who performed the procedure were respectful and explained everything clearly.
All in all a pleasant experience

Just home after having wax removal carried out by Oriana who was very caring and professional. She explained every step of the process and then carried out the procedure efficiently and painlessly. She has referred me to my GP for a follow up as a result of noticing possible signs of infection. I would thoroughly recommend this practice for this treatment.

I went in because one of my hearing aids was dead. I expected an appointment, but the receptionist took it aside and replaced a wire, and it’s now fine. As well as a receptionist, she turned out to be a skilled technician, an unexpected bonus to ordinarily good service.

The Italian girl who dealt with removing wax from my ears was excellent, caring and informative with a very professional attitude

Attended the Edinburgh clinic today with ongoing issues with impacted wax which had started to affect my hearing.
Amy was very welcoming and professional. Explained the whole process and cleared the issue effectively and with zero discomfort.
Lovely clinic and all staff I interacted with were excellent. Would highly recommend

I came to see Stuart for the first time for an annual review. He has many years of experience as an audiologist which shows but he also maintains an interest and passion for the job and is very deaf aware making for clear communication. He provided a service and was not pushy in selling new products, some are unfortunately and give the profession a bad name, thankfully the House of Hearing has risen above that strategy with the focus on client welfare.

I had some pairing issues and was invited into the clinic by Stuart. My problem was solved within 15 minutes, with the usual high levels of efficiency.
I have severe bi-lateral hearing loss and have been a client of HoH for almost twenty years and have never once experienced any issues which have never been solved very quickly.
I am always seen by Stuart, whose knowledge and professionalism are beyond reproach. His understanding of the daily issues and difficulties faced by the hearing impaired, and the requirement for the right adaptations, is indeed impressive.
This company are the epitome of person centred customer service. Look no further, I highly recommend.

The reception staff are very efficient and friendly. Stuart is a great audiologist. Professional knowledgeable and very friendly. Have no problem highly recommending their services.