House of Hearing - Hamilton Reviews 10

TrustScore 4.5 out of 5

4.3

58 Cadzow Street, ML3 6DS Hamilton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I purchased my hearing aids from House of Hearing Hamilton. The staff always go above and beyond in making you feel valued as a customer and respected. Pauline the receptionist is very supportive and... See more

Company replied

Rated 5 out of 5 stars

I cannot speak Highly enough about the Staff in Hamilton, They are so Professional, Knowledgeable and put me at ease from the moment I entered the Clinic . Special mention to Gavin for talking me t... See more

Company replied

Rated 5 out of 5 stars

Gavin and his Team consistently strive to make every visit a positive experience. From the initial welcome by Pauline on checking in, right through to the consultation process - nothing is too much tr... See more

Company replied

Rated 5 out of 5 stars

After a horrible experience at a pharmacy in December to have wax removed, I have finally got hearing again. The experience was amazing, procedure carried out by Debbie and I will continue to go thro... See more

Company replied


Company details

  1. Audiologist
  2. Hearing aid repair service
  3. Hearing Aid Shop

Written by the company

Your local premier independent dispenser of hearing instruments & audiological services. We have clinics located in Alderley Edge, Edinburgh, Galashiels, Morpeth, Perth, St Andrews & Stockton Heath


Contact info

  • 58 Cadzow Street, ML3 6DS, Hamilton, United Kingdom

  • 01698 283549

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Hearing aids

I purchased my hearing aids from House of Hearing Hamilton. The staff always go above and beyond in making you feel valued as a customer and respected. Pauline the receptionist is very supportive and a lovely friendly face whenever you hace any queries. Gavin the audiologist is extremely helpful solving any queries, completing annual hearing reviews. They also offer ear wax removal.

8 June 2026
Unprompted review
House of Hearing - Hamilton logo

Reply from House of Hearing - Hamilton

Thank you for taking the time to leave your review. We're so glad to hear that you felt fully supported with your hearing aids and earwax removal in Hamilton. Please let us know if there's anything further we can do to help and we look forward to seeing you back again soon.

Rated 5 out of 5 stars

Had no problems getting my ears…

Had no problems getting my ears syringed staff made me comfortable
Explained what was happening and did a good job clearing my ears it was great to hear normal again .

5 March 2026
Unprompted review
House of Hearing - Hamilton logo

Reply from House of Hearing - Hamilton

Thank you for taking the time to leave your review, James. We're glad to hear that you found the right support with us in Hamilton and we hope to see you back again soon. ^CW

Rated 5 out of 5 stars

Gavin was first class

Gavin was first class

3 March 2026
Unprompted review
House of Hearing - Hamilton logo

Reply from House of Hearing - Hamilton

Thank you for taking the time to leave your review, Tom. We're happy to hear that you had a positive experience with Gavin and the team in Hamilton and we hope to see you in clinic again soon. ^CW

Rated 5 out of 5 stars

I cannot speak Highly enough about the…

I cannot speak Highly enough about the Staff in Hamilton,
They are so Professional, Knowledgeable and put me at ease from the moment I entered the Clinic .
Special mention to Gavin for talking me through all aspects of the process in a Calm and Reassuring manner .
Thank you 💙

4 March 2026
Unprompted review
House of Hearing - Hamilton logo

Reply from House of Hearing - Hamilton

Thank you for taking the time to leave your review, Elaine. We're so glad to hear you had a positive experience with Gavin and the team in Hamilton and we hope to see you back in clinic again soon. ^CW

Rated 4 out of 5 stars

Friendly welcoming and knowledgeable…

Friendly welcoming and knowledgeable staff

3 March 2026
Unprompted review
House of Hearing - Hamilton logo

Reply from House of Hearing - Hamilton

Thank you for taking the time to leave your review, Thomas. We're glad to hear you had a positive experience with us in Hamilton and we look forward to seeing you in clinic again soon. ^CW

Rated 5 out of 5 stars

Excellent hearing Care from a friendly…

Excellent hearing Care from a friendly team.

18 February 2026
Unprompted review
House of Hearing - Hamilton logo

Reply from House of Hearing - Hamilton

Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Hamilton. ^CW

Rated 5 out of 5 stars

Great service and excellent staff.

Great service and excellent staff.

24 February 2026
Unprompted review
House of Hearing - Hamilton logo

Reply from House of Hearing - Hamilton

Thank you for taking the time to leave your review, Liz. We hope to see you again soon. ^CW

Rated 5 out of 5 stars

After a horrible experience at a…

After a horrible experience at a pharmacy in December to have wax removed, I have finally got hearing again. The experience was amazing, procedure carried out by Debbie and I will continue to go through House of Hearing in Hamilton from now on. Thank you Debbie.

18 February 2026
Unprompted review
House of Hearing - Hamilton logo

Reply from House of Hearing - Hamilton

Thank you for taking the time to leave your review, Anne. We're so glad to hear that you had a positive experience with us in Hamilton and we're glad to hear that you're feeling the benefit of the Earwax Removal service. Please do pop in to see us again and do let us know if you experience any other ear issues we can help you with. Thanks ^CW

Rated 5 out of 5 stars

ASSISTANT AIMEE VERY NICE AND…

ASSISTANT AIMEE VERY NICE AND PROFESSIONAL.WAX REMOVED QUICKLY AND EFFICIENTLY.VERY PLEASED.

5 February 2026
Unprompted review
House of Hearing - Hamilton logo

Reply from House of Hearing - Hamilton

Thank you for taking the time to leave your review, Billy. We're glad to hear that you had a positive experience with Aimee and the team in Hamilton and we hope to see you in clinic again soon. ^CW

Rated 5 out of 5 stars

A first class experience.

Gavin and his Team consistently strive to make every visit a positive experience. From the initial welcome by Pauline on checking in, right through to the consultation process - nothing is too much trouble. I have no problem in recommending them. First class. 👍

5 February 2026
Unprompted review
House of Hearing - Hamilton logo

Reply from House of Hearing - Hamilton

Thank you for taking the time to leave your review, Johnny. We're so glad to hear that Gavin, Pauline and the team in Hamilton were able to make you feel at home and offered you a positive experience. We look forward to seeing you in clinic again soon. ^CW

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