From my very first appointment with Gavin, I felt immediately a bond of trust. Gavin has never tried to “sell” me any product or service. His advice is always tailored to my requirements but he will b... See more
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See what reviewers are saying
The service and treatment I received at House of Hearing was excellent. Nothing was rushed and genuine care was taken to do the job. I had visited other places for the same treatment previously. What... See more
Very helpful, friendly and kind team. Everyone is very professional and makes me feel very welcome. Consulting rooms are clean and tidy and hearing test booths are well equipped. I always leave fee... See more
The team at Hamilton were tremendous. They went out of their way to help my housebound elderly mother when she developed problems with her hearing aids. After months of hearing decline we were convi... See more
Company replied
Company details
Written by the company
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contact info
58 Cadzow Street, ML3 6DS, Hamilton, United Kingdom
- 01698 283549
4.5
Excellent
18 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Very professional
Very helpful, friendly and kind team. Everyone is very professional and makes me feel very welcome. Consulting rooms are clean and tidy and hearing test booths are well equipped.
I always leave feeling I can hear a bit better.
15 September 2026
Unprompted review
Thoroughly professional!
The service and treatment I received at House of Hearing was excellent. Nothing was rushed and genuine care was taken to do the job. I had visited other places for the same treatment previously. What stood out for me was that in comparison to those other places it was at House of Hearing in Hamilton that I received a thoroughly professional service. I’ll be going back in future.
18 September 2026
Unprompted review
Very friendly
Very convenient, super friendly staff and nice clean surroundings.
21 September 2026
Unprompted review
Excellent attention and care as I always receive
Excellent attention and care as I always get.
14 September 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, George. We're glad you had a positive experience with us in Hamilton and we look forward to seeing you again soon.
Sound advice.
From my very first appointment with Gavin, I felt immediately a bond of trust. Gavin has never tried to “sell” me any product or service. His advice is always tailored to my requirements but he will be forthright with me if he thinks it is in my best interest. Honourable mention must go to Pauline as well. Her cheery disposition and helpfulness make every visit an enjoyable experience. Trust me - they give very sound advice 👍
21 September 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, Johnny. We're glad to hear that you had such a positive experience with Gavin and Pauline in Hamilton and that you feel well looked after. Please do let us know if there's anything else we can do to help and we look forward to seeing you back in clinic again soon.
Brilliant service and friendly staff
Brilliant service and friendly staff. Highly recommended.
7 September 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you so much for sharing your review, Stephen. We are delighted that you're happy with the service you received at our Hamilton clinic and we really appreciate your kind recommendation.
Outstanding service and aftercare
The team at Hamilton were tremendous. They went out of their way to help my housebound elderly mother when she developed problems with her hearing aids.
After months of hearing decline we were convinced nothing could be done as my mother was unable to attend the hearing clinic in person. However I was advised to take her hearing aids along to the audiologist who managed to completely restore their function . My mother is absolutely over the moon as she is now able to hear as clearly with her hearing aids as when she first bought them.
27 August 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, Karen. We're so glad to hear that you and your mother had a great experience with us in Hamilton. We're so pleased to have helped restore your mum's hearing aids. Please do let us know if there's anything else we can do to help.
Fantastic service, will definitely recommend to friends and family
Aimee was professional and very knowledgeable, explaining everything clearly. I was extremely pleased with the service and would highly recommend
1 September 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, Jo. We're glad to hear that you had a positive experience with Aimee in Hamilton. We look forward to seeing you again soon.
Hearing aids
I purchased my hearing aids from House of Hearing Hamilton. The staff always go above and beyond in making you feel valued as a customer and respected. Pauline the receptionist is very supportive and a lovely friendly face whenever you hace any queries. Gavin the audiologist is extremely helpful solving any queries, completing annual hearing reviews. They also offer ear wax removal.
8 June 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review. We're so glad to hear that you felt fully supported with your hearing aids and earwax removal in Hamilton. Please let us know if there's anything further we can do to help and we look forward to seeing you back again soon.
Had no problems getting my ears…
Had no problems getting my ears syringed staff made me comfortable
Explained what was happening and did a good job clearing my ears it was great to hear normal again .
5 March 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, James. We're glad to hear that you found the right support with us in Hamilton and we hope to see you back again soon. ^CW
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, Tom. We're happy to hear that you had a positive experience with Gavin and the team in Hamilton and we hope to see you in clinic again soon. ^CW
I cannot speak Highly enough about the…
I cannot speak Highly enough about the Staff in Hamilton,
They are so Professional, Knowledgeable and put me at ease from the moment I entered the Clinic .
Special mention to Gavin for talking me through all aspects of the process in a Calm and Reassuring manner .
Thank you 💙
4 March 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, Elaine. We're so glad to hear you had a positive experience with Gavin and the team in Hamilton and we hope to see you back in clinic again soon. ^CW
Friendly welcoming and knowledgeable…
Friendly welcoming and knowledgeable staff
3 March 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, Thomas. We're glad to hear you had a positive experience with us in Hamilton and we look forward to seeing you in clinic again soon. ^CW
Excellent hearing Care from a friendly…
Excellent hearing Care from a friendly team.
18 February 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Hamilton. ^CW
Great service and excellent staff.
Great service and excellent staff.
24 February 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, Liz. We hope to see you again soon. ^CW
After a horrible experience at a…
After a horrible experience at a pharmacy in December to have wax removed, I have finally got hearing again. The experience was amazing, procedure carried out by Debbie and I will continue to go through House of Hearing in Hamilton from now on. Thank you Debbie.
18 February 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, Anne. We're so glad to hear that you had a positive experience with us in Hamilton and we're glad to hear that you're feeling the benefit of the Earwax Removal service. Please do pop in to see us again and do let us know if you experience any other ear issues we can help you with. Thanks ^CW
ASSISTANT AIMEE VERY NICE AND…
ASSISTANT AIMEE VERY NICE AND PROFESSIONAL.WAX REMOVED QUICKLY AND EFFICIENTLY.VERY PLEASED.
5 February 2026
Unprompted review
Reply from House of Hearing - Hamilton
Thank you for taking the time to leave your review, Billy. We're glad to hear that you had a positive experience with Aimee and the team in Hamilton and we hope to see you in clinic again soon. ^CW
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