Really great service, I booked to have some stubborn ear wax removed, I managed to get a next day appointment. Kim at Knutsford was superb, explained the procedure, allayed any concerns, performed a... See more
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Your local premier independent dispenser of hearing instruments & audiological services. We have clinics located in Alderley Edge, Edinburgh, Galashiels, Morpeth, Perth, St Andrews & Stockton Heath
10 Melville Crescent, EH3 7LU, Edinburgh, United Kingdom
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Unfortunately the very expensive hearing aids you have supplied simply do not work to the point where I cannot use them as the sound is so distorted that I cannot understand anything that is said. This is very disappointing and particularly so because I am now at home in Spain and do not return to Edinburgh until October. I am desperately keen to have functioning hearing aids and hope that when I return to Edinburgh you will be able to provide this service as you have promised.

Reply from House of Hearing

Reply from House of Hearing
Very helpful and clear explanations for how to use the hearing aid. Kyle has a lovely manner and is able to answer all my questions. I would highly recommend House of hearing, St Andrews

Reply from House of Hearing
Have my ears syringed at house of hearing always good.Staff are great.

Reply from House of Hearing
Friendly service and a quick turnaround for my ear plugs

Reply from House of Hearing
I was able to get a prompt appointment and was provided with efficient, helpful and courteous service.

Reply from House of Hearing
Robbie the Audiologist very carefully explained,once more,how to change filters and why I should be wearing my hearing aids longer.
He also showed me,again,how to use my phone with them.

Reply from House of Hearing
Couldn't be happier with my new hearing aid!
Went through lots of settings and fittings and tried a couple brands, nothing was too much trouble.
Perfect fit, perfect settings and David really went out of his way to make sure everything was perfect for me.

Reply from House of Hearing
Left ear was blocked and called them to get an appointment and got an appointment that day as a cancellation. The receptionist was very nice and Mara who did my ears was very helpful and nice as well. Really helpful and got my ears done in 15 minutes which was good. I Usually go once a year. Would recommend. Keith

Reply from House of Hearing
I never used to looked forward to audiology appointments before, but I genuinely look forward to my appointments with Daniel because, as a hearing aid user himself, he totally 'gets it'. His personal experience coupled with his expert knowledge makes him the perfect audiologist!

Reply from House of Hearing
Very friendly professional staff.
Top of the range equipment for testing and explaining what is going on with all the hearing mechanisms.

Reply from House of Hearing
Very thorough annual hearing check and test. Improved my existing hearing aids immensely. We were very pleased with Ashley our new audiologist who explained everything clearly and was very professional.

Reply from House of Hearing
Ashley at House of Hearing is an excellent practitioner. I’m very happy with my aids and all was explained very clearly and in a very professional manner. I thoroughly recommend and cannot fault the service provided.

Reply from House of Hearing
We have been clients for many years and have advised family to go. Excellent service, knowledge, helpfulness and great value for money. As a health professional I couldn’t recommend them more highly.

Reply from House of Hearing
I have been a patient at Hearing Matters for over 30 years. My recent appointment was at the Knutsford clinic where I met Lee for the first time. He listened very carefully to my experience with my hearing aids and took a detailed history. He then gave me a hearing test and tested my hearing aids as I felt they were no longer working as well as they used to.
Lee suggested I try some new aids for a week, and then decide if they are an improvement.
Lee was very friendly and professional. He spent a long time listening to me. I would recommend Lee and Hearing Matters unreservedly to any one having trouble with their hearing.
Excellent service, Ashley was brilliant nothing was to much trouble. Would certainly recommend
I have been highly impressed by the service from Dove. From the first evaluative meeting through the three subsequent appointments, namely fitting, tuning and then retuning, the audiologist has been highly professional, purposeful and friendly and the outcome is most satisfactory. It is the care and time given to fine tuning the devices which makes all the difference.
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