Houseofmosaics Reviews 

474
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I ordered my items and payment was made, taken out of my account and a couple of days later an email arrived saying my items were bring refunded. No reason given. I've emailed the customer service des... See more

Rated 5 out of 5 stars

House of Mosiacs dealt with my order very efficiently and helped me overcome some difficulties with the delivery (which was not their fault). It was an excellent and personal service. The tiles arrive... See more

Rated 5 out of 5 stars

Impressed with ease of order and tiles arrived within a reasonable time. Wouldn't have ordered whole area as with postage included, tile pack unit price quite high. The new ones perfectly matched t... See more

Rated 5 out of 5 stars

What beautiful mosaics and such a wide variety to choose from. They have totally transformed my 2 bathroom mirrors which now look luxurious in golden tones. I received helpful prompt service at all... See more

Company details

  1. #115 of 119 best companies in Interior designer

Information provided by various external sources

House of Mosaics are a trend setting on-line boutique, specialising in innovative and inspirational mosaic tiles.


Contact info

3.6

Average

TrustScore 3.5 out of 5

474 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.6

All reviews

(474)

30 reviews in the last 12 months

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Rated 3 out of 5 stars

Poor packaging and delivery expensive postage

The cost of postage was expensive £8. My husband and I were both at home but the driver made no effort to contact us. Consequently we had to collect parcel from the post office, which was damaged and open at both ends, even the post office had written on it damaged on acceptance. Corners of two of the tile sheets were unusable.

3 May 2024
Rated 5 out of 5 stars

Great customer service

We were initially sent the wrong style of mosaic for one of the samples ordered. When I emailed to enquire, the company apologised and quickly sent out a replacement correct sample. When ordering our tiles from them, the transaction was easy and quick.
We bought our hob backsplash from here and I love it!
Would definitely shop here again.

25 March 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery at a good price, bought in sale and got an unbelievable deal! Would definitely recommend, and will use again. Thank you 😊

26 February 2024

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