Houseofmosaics Reviews 

474
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I ordered my items and payment was made, taken out of my account and a couple of days later an email arrived saying my items were bring refunded. No reason given. I've emailed the customer service des... See more

Rated 5 out of 5 stars

House of Mosiacs dealt with my order very efficiently and helped me overcome some difficulties with the delivery (which was not their fault). It was an excellent and personal service. The tiles arrive... See more

Rated 5 out of 5 stars

Impressed with ease of order and tiles arrived within a reasonable time. Wouldn't have ordered whole area as with postage included, tile pack unit price quite high. The new ones perfectly matched t... See more

Rated 5 out of 5 stars

What beautiful mosaics and such a wide variety to choose from. They have totally transformed my 2 bathroom mirrors which now look luxurious in golden tones. I received helpful prompt service at all... See more

Company details

  1. #115 of 119 best companies in Interior designer

Information provided by various external sources

House of Mosaics are a trend setting on-line boutique, specialising in innovative and inspirational mosaic tiles.


Contact info

3.6

Average

TrustScore 3.5 out of 5

474 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.6

All reviews

(474)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Our purchase still hasn't arrived

Our purchase still hasn't arrived. Will it ever?

25 October 2024
Unprompted review
Houseofmosaics logo

Reply from Houseofmosaics

Hello Clayre, I have tried to call you to discuss...you have your tracking information and know that the goods have been dispatched 23/1..unfortunately we cannot control the courier if they have had issues. I will chase them to see if we can expedite anything but we are doing our best to ensure your order gets to you. Thank you, HoM Customer Service.

Rated 2 out of 5 stars

Poor experience.

Individual pieces had fallen out, and the backing had been cut. Bit of a poor show.

4 September 2024
Houseofmosaics logo

Reply from Houseofmosaics

Hi there, so sorry to hear this, if you would like anything replacing pls send pics over to enquiries@houseofmosaics.co.uk

Rated 5 out of 5 stars

Excellent service

Excellent service! Arrived quicker than expected, great quality mosaic tiles! Would highly recommend. The sample tile service is also a great bonus.

8 August 2024

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