houseoftours.com Reviews 212

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4.5

Tour operator

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach, making the visa application process smooth and stress-free. Many appreciate the excellent service, highlighting the efficiency and clear guidance provided at every step. Reviewers frequently mention the quick response times and the dedicated support received from the team. However, some customers were dissatisfied with the lack of communication and support, reporting issues with follow-ups and unresponsiveness. A few also mentioned issues with communication after payment and a lack of a proper database leading to repetitive processes.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's efficiency,... See more

Service

Users describe positive interactions with service, highlighting the efficiency, support, and professionalism... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing gratitude for the team's... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the quick and efficient responses... See more

Reviews shaping this summary

I have been their service user At first I was not patient But the operation team attended to me through all the steps of the way. It is a collective efforts. Sunitha treated my case file. She w... See more

I am writing to inform all of you about our recent experience with the visa application process for Canada. My family and I, comprising four members, submitted our applications along with th... See more

House of tours team specifically Emy & Nijisha are very supportive in terms of visa service . Many thanks!

My family’s canada visa Application is approved, Mrs Hema did the all process very quickly and got the approval in 12days also Mr Melvin give Quick Response for all my queries really appreciate and th... See more

Company details

Information provided by various external sources

Find the best holiday package deals at houseoftours.com, Dubai UAE. Book last minute international airline tickets, hotels, sightseeing & tourist visa services online!

Contact info

E307, 3rd Floor, Block E,Al Shoala building,Port Saeed, Dubai, U.A.E.
503413901
holidays1@houseoftours.com
houseoftours.com

4.5

Excellent

212 reviews

5-star

4-star

3-star

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1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jan 24, 2023

I’ll like to thank the team at house of…

I’ll like to thank the team at house of tours specifically Ms. Lekshmi who was my first contact and Mr. Raffik Aziz who helped ensure that my application was perfect.
Ms. Lekshmi gently guided me through every step and helped settle every queries I had even when I messaged at very random days. Mr. Raffik was patient in explaining all I needed to do on my part and reassured me many times when I had concerns.
My overall experience has been nothing short of perfect. Thank you all so much.

23 January 2023

Unprompted review

Reply from houseoftours.com

Jan 25, 2023

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Jan 17, 2023

We are very thankful

We are very thankful and fully satisfied with the service of Mr. Muhbbidh Sudheer. He was very helpful and did the documentation professionalay.

16 January 2023

Unprompted review

Reply from houseoftours.com

Jan 18, 2023

Jan 17, 2023

Extremely satisfied with the level of service and would highly recommend House of Tours

I wanted to take a moment to express my appreciation for the service provided by House of Tours, specifically by the staff Ms. Karthika. Her support and quick documentation service made the visa process smooth and efficient. I am extremely satisfied with the level of service and would highly recommend House of Tours to others. Thank you for making my experience a positive one.

11 January 2023

Unprompted review

Reply from houseoftours.com

Jan 18, 2023

Jan 16, 2023

My processing of Canada tourist visa…

My processing of Canada tourist visa was a smooth one, thanks to Ms. Anjitha for all the guidance, I even got multiple entry visa! I highly recommend house of tours.

3 January 2023

Unprompted review

Reply from houseoftours.com

Jan 17, 2023

Jan 15, 2023

It was great dealing with House of tour. I was dealing with Ms. Bincy and Mr Bijish. They both provided a very great services. I got the visa I applied for without any hassle.

I would like to Thank houseoftours for having such amazing staff like Ms Athria who helped me and did a great job on my USA and Australia Visa,
professionally she's one of the best in terms of following and fast responding even in her holiday, I really encourage the management to award her on best employee service greatly
Thank you so much Ms Athira.

26 December 2022

Unprompted review

Reply from houseoftours.com

Dec 28, 2022

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