houseoftours.com Reviews 212

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach, making the visa application process smooth and stress-free. Many appreciate the excellent service, highlighting the efficiency and clear guidance provided at every step. Reviewers frequently mention the quick response times and the dedicated support received from the team. However, some customers were dissatisfied with the lack of communication and support, reporting issues with follow-ups and unresponsiveness. A few also mentioned issues with communication after payment and a lack of a proper database leading to repetitive processes.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's efficiency,... See more

Service

Users describe positive interactions with service, highlighting the efficiency, support, and professionalism... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing gratitude for the team's... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the quick and efficient responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been their service user At first I was not patient But the operation team attended to me through all the steps of the way. It is a collective efforts. Sunitha treated my case file. She w... See more

Rated 5 out of 5 stars

I am writing to inform all of you about our recent experience with the visa application process for Canada. My family and I, comprising four members, submitted our applications along with th... See more

Rated 5 out of 5 stars

House of tours team specifically Emy & Nijisha are very supportive in terms of visa service . Many thanks!

Rated 5 out of 5 stars

My family’s canada visa Application is approved, Mrs Hema did the all process very quickly and got the approval in 12days also Mr Melvin give Quick Response for all my queries really appreciate and th... See more


Company details

  1. Tour operator
  2. Tour Agent
  3. Travel agent

Information provided by various external sources

Find the best holiday package deals at houseoftours.com, Dubai UAE. Book last minute international airline tickets, hotels, sightseeing & tourist visa services online!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Stars in the word of tourism

employees of house of tours are very hardworking, loyal to their duty,decent, problem solving. We are satisfied with their services 👍👍

26 December 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

I had my contact with Ms Karthika

I had my contact with Ms Karthika. She is hard working, trust worthy, very punctual . She was approachable and available any time. She helped me in Schengen visa previously and now she help me in UK visa I appreciate her work , highly Recommend, I thank her from the bottom of my heart for the service of house of tours especially Karthika. I wish you all good luck.

14 August 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Very soft experience

My contact Karthika she’s a very professional agent serious
I recommend all my friends to go through Karthika service

10 December 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Got my Canada Visa approved

Got my Canada Visa approved! I'd like to thank Mr. RAFFIK for taking care of my Canada Visa application. 1st i got my US visa approved then my Canada Visa. What else i can ask for. Ur doing a good job Mr. RAFFIK for providing excellent customer satisfaction.

21 December 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Thanks Anjitha for assisitng the NZ vistor visa

Its great job done by Anjitha
Thanks for the supporting
To get NZ vistor visa doing great

20 December 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 4 out of 5 stars

Georgia snowflake trip review

1. To begin with Georgia is a beautiful country and was really amazing with its scenic beauty etc.
2. It was really managed well by House of tours from Airport transfers to Hotel to sight seeing
3. Our tourist guide was also really amazing as she covered each and every location and also we were able to cover additional locations in same time. Further she explanation each and every history behind the place nicely on the trip.
4. My best place on the trip was to Borjomi and especially the crazy off road drive to dense forest.

I would like to thank house of tours for organizing such a wonderful trip being my first trip to Europe.

In terms of improving house of tours can ensure that
1.People have one day extra for visiting the main city and shopping and relaxing.
2. Arrange for food during sight seeing and taking care for vegetarian options.

20 December 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words and your feedback. Our effort is to make sure we provide a good experience to our customers. People like you make our tour better every time with valuable feedback. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

I had my contact with Ms Karthika

I had my contact with Ms Karthika. She is hard working, trust worthy, very punctual . She was approachable and available any time. I thank her from the bottom of my heart for the service of house of tours especially Karthika. I wish you all good luck.

15 December 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Very kind and helpful

They are professional and cooperative

19 December 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Thank you Karthika

My Canada visa process in going on with House of tours. I’m really satisfied with the service especially With Ms.Karthika , She is always available for my visa related help at all time, thank you Karthika .

19 December 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Very helpful and flexible in dealing…Help me solve all obstacles and facilitate my procedures

Very helpful and flexible in dealing with my circumstances I thank Mrs Karthika .

16 December 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

They are fully supportive and…USA VISA APPROVED

They are fully supportive and communicate well until visa is approved

6 November 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Value Package

well organized holiday package,
100% transparent, friendly manner,
A to Z guidance prior to travel and during site seeing, especially valuable package, within less time more destinations of diverse

3 December 2022
Unprompted review
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Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 4 out of 5 stars

I enjoyed a lot with the group tour and…

I enjoyed a lot with the group tour and with the help of ms saranya who arranged everything..thank you for the wonderful experience and a great service! All the best!

3 December 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

It was a pleasure to deal with…

It was a pleasure to deal with Karthika, she is a really nice person

1 December 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 4 out of 5 stars

Wish to thank Ms.Karthika of house of…

Wish to thank Ms.Karthika of house of tours for her guidance and assistance in all aspect of my visa application.She was able to provide me professionally all the information that i need and explain it to in details. Shes always very polite and cheerful.I only have great words for house of tours specially with Ms Kathika on the team.

30 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

I would like to Thanks houseoftours…

I would like to Thanks houseoftours company for having such amazing staff like Karthika who helped me getting the most complicated Visa,
professionally she's one of the best in terms of following and fast responding even in her holiday, I really encourage the management to award her on best employee service.
Thank you so much.

26 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

Karthika is amazing

Karthika is amazing. Her professional attitude towards her work make her well known for what she actually is. She is a good communicator and an ethical person helped me in different aspects of my visa process as this was my first time dealing with tourist visa. Keep up the good work Karthika.

24 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

I am happy to say Karthika was a great…

I am happy to say Karthika was a great support in order to obtain the US and Canada visas for myself and family. She is true professional and has a good knowledge about the services. Her response time as very good and she provides with the best possible support.

24 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 5 out of 5 stars

For achieving US visas

For achieving US visas, Anjitha was a great help to self and my family for the proper guidance and timely update even during her offline hours.Without her we wouldn't have obtained our US Visas. Myself and family very much thankful to Anjitha and House of Tours Dubai. Our sincere thanks and regards from Antony and family Bahrain.

23 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

Rated 4 out of 5 stars

Support for visit visa US

17 November 2022
Unprompted review
houseoftours.com logo

Reply from houseoftours.com

Thank you for such Kind words, Our effort is to make sure we provide a good experience to our customers. Please feel free to contact us regarding any concerns in the future as we will be more than happy to assist you with any Tourist Visa or Tour package concern.

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