Shouldn’t be that unusual but it is. Actual people answer the phone and sort queries out quickly and efficiently. I never write reviews but these guys deserve the credit. Super customer service from... See more
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House of Worktops is Online Kitchen Worktop Retailer that has defined its Brand with its Product Quality and 100% Customer Orientation!
Contact info
104 High Street, London Colney, AL2 1QL, London Colney, United Kingdom
- 01727260688
- info@houseofworktops.co.uk
- houseofworktops.co.uk
Replied to 100% of negative reviews
Typically replies within 2 weeks
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A big thing with me is good supplier…
A big thing with me is good supplier communication & HoW were exemplary. Kept me up to speed on every part of the purchase, right up to delivery and beyond. Highly recommended
Ordered 3 samples of woodblock worktop.
Ordered 3 samples of woodblock worktop.
They look quality enough.. the worktop will be very heavy 41mm thick. Packed up well and a decent size to evaluate colour and texture. £5 for 3 samples and delivery. I shall be ordering worktops shortly.
Tracking delivery was easy and informative until it came to last time when it should have arrived. A little late and everything disappeared off screen. It did arrive all good
Ordered a sample worktop
Ordered a sample worktop. Unfortunately it seems like the courier made no effort at all to deliver. Contacted House of Worktops who immediately responded and arranged for a new sample to be sent. Looking forward to receiving this and hopefully ordering worktops for new kitchen.
Really fast delivery on three very…
Really fast delivery on three very different work tops to help us see what was possible. Also great for testing out scratch and heat resistance. Excellent service and great follow up.
Great site
Great site, easy to navigate, we found samples we wanted to get it was easy to order them and delivery was quick.
We bought compact laminate worktops for kitchen & utility…
We bought compact laminate worktops for our kitchen and utility. The worktops and upstands have exceeded our expectations. It was brilliant that they also did longer lengths.
Our kitchen fitter commented that they were the best compact laminate worktops he had fitted. They were easily adjusted, edges were easily sanded and we added grooves to a belfast sink area.
We had to contact the company due to an error on our part and staff were quick to respond and adjust order at last minute.
Overall would highly recomend using this company.
Great company to deal with
Great company to deal with! Our worktops were delivered within a couple of days of ordering them & they look fantastic!
House of Worktops offers a good range…
House of Worktops offers a good range of worktop woods. I particularly commend the offer of the guaranteed oiled and sealed treatment.
We had good communication about the expected delivery slot and the delivery team of guys were pleasant and helpful, so in all a very good purchase experience.
Sales and design support where great
Sales and design support where great, worktops were delivered quickly and on time. The work top looks great.
Excellent Technical Support and Customer Service
We had a very positive experience with House of Worktops. A special thank you to Maithilee, who was extremely helpful in guiding us to choose the right product for a bathroom door with a pocket-door system and very specific size requirements.
Their advice was clear, technical, and practical, which made the selection process much easier. She also helped us obtain the quotation we needed quickly and professionally.
We are very satisfied with the support received and would happily recommend House of Worktops for their helpful and knowledgeable customer service.
Ordered some samples and was contacted…
Ordered some samples and was contacted about my requirements, sent additional samples at no extra cost
Good service and good quality👍
The worktops received from House of…
The worktops received from House of Worktops are beautiful. We have just had them fitted and they live up to all our expectations. Full service from ordering and delivery was very straightforward
The product was as described.
The product was as described.. it was delivered on time with great communication and the delivery guys were very helpful. Will use again. Thanks
Heat quality
The sales team were very helpful, understood my needs, and helped me through the process. The solid oak worktops were excellent quality, the cuts were precise.
Absolutely beautiful full stave rustic…
Absolutely beautiful full stave rustic oak worktop to replace original quartz island unit top. Very efficient service and fast also great communication all way through to delivery.
Almost perfect!!
Choosing and ordering the worktops could not have been simpler.
Samples were provided promptly, and the online ordering process was straightforward.
Checking details and managing small amendments was simple by phone, and everything was clearly confirmed by CAD drawings.
Delivery was in the date given, with a full tracking system that allows you to gauge when the delivery should arrive.
That was confirmed by a call from the driver about 40mins before arrival.
Excellent all round
The only reason I haven’t given a full 5 stars were due to a few small , annoying, quality issues.
The drainage channels on the sink had not been sealed, and this hadn’t been communicated, nor any information on how to go about that
On one top, the decorative bevel edge had a small missed section around 12mm long. No issue, we fixed it
Finally, the curve on the end of the breakfast bar wasn’t perfectly true.
Again, we remediated that, re machined the bevel and sealed it appropriately.
The worktops look great, the service was excellent, which makes these small issues all the more frustrating, as they should have been picked up by whatever quality control is in place.
I would have no hesitation in using House of Worktops again. Thanks. Alan.
My work top was delivered a few months…
My work top was delivered a few months ago however I wanted to wait until it was used before leaving a review.
Ordering and delivery were seamless. Ivo and Ivan were both polite and friendly - even took the time to say hello to my dogs which I liked.
The work top itself is honestly stunning, I went for the copper stone compact worktop and the colours are incredible - I am so happy with it. It’s been fitted for 4 months now and I have no issues whatsoever. Thank you so much guys!
Provided the exact service i was…
Provided the exact service i was looking for. Good chat service and communication. Provided the additional cuts i needed to exact measurements with quick delivery. Also arrived with the offcuts which i have repurposed. Very happy overall.
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