Shouldn’t be that unusual but it is. Actual people answer the phone and sort queries out quickly and efficiently. I never write reviews but these guys deserve the credit. Super customer service from... See more
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House of Worktops is Online Kitchen Worktop Retailer that has defined its Brand with its Product Quality and 100% Customer Orientation!
Contact info
104 High Street, London Colney, AL2 1QL, London Colney, United Kingdom
- 01727260688
- info@houseofworktops.co.uk
- houseofworktops.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great Customer Service with Informative Information
So I recently ordered a wooden worktop for my a desk I am wanting to make myself. I had a lot of questions and they were answered quickly and with plenty of extra advice, very happy and special thanks to Maithilee K for all the help. I am unable to comment on the actual product as it has not arrived yet but I have been super happy with everything so far.
Needed work surface and splash back for…
Needed work surface and splash back for two bathrooms. Found a suitable colour after visiting the showroom. Everybody really helpful. Ordered specific cuts and edging . All done exactly as needed and was ready for collection as arranged.
Good company with pleasant staff.
We can not really rate you at the…
We can not really rate you at the moment as we have not had a worktop fitted yet.
Excellent, helpful and friendly service
I wanted a worktop cut into three 3m lengths to use as shelves. The whole process of designing and ordering was straightforward with online help and conversation. I was kept informed throughout the entire process from order to delivery and the delivery team were really helpful. I'm about to order another set of long shelves
great product
great product, good price and rapid delivery. Highly recommend.
Easy to navigate website
Easy to navigate website. Speedy delivery and great quality product.
Good stuff!
I was kept informed throughout the process and was delighted with the quality of the product.
Well worth it, great worktops
They were very helpful and once we were happy with the measurements, delivery was swift. The worktops look great. One tip for anyone installing them themselves, wear gloves. I managed to cut myself but that's probably my own fault.
I have not yet recieved my order but…
I have not yet recieved my order but this review is for great customer service.
Ramya was very quick and efficient in replying to my question via their chat service.
Thank you.
A good choice
A good choice, easy to choose, we were informed about delivery and it arrived on the day.
Great Quality and a fantastic price
Nervous about using an on-line service
I was very concerned about ordering our kitchen island work top on line, but as soon as I started the explore price and sizes, I was reassured by the emails I received and the online chat opportunity.
Once I had ordered the email communication immediately made me feel at ease.
From ordering to delivery was 2.5 days.
The communications about delivery were excellent and being able to track the driver meant that we could arrange to be there without having to take a whole day off.
The quality of the product is brilliant - solid oak cut to size with the corners rounded off. Perfect. Thank you for your excellent service and product .
Good product let down by the delivery service
The website gives you a good selection of worktops to choose from and the 24hr live chat line is a good feature.After choosing my product placing the order was straight forward and quick. The worktops order placed on the 11/05 and arrived on the 15/05. The only issue I have with this process is the delivery, two men on the vehicle to unload the 3 2m worktops, but they could not use the lift to bring the items up to my floor. They left them on the ground floor outside the lift doors, I had to use a trolley to get them into the lift and up to my flat, that was not the service I expected. So you only get 4 stars, assume you have two men on the vehicle for a reason..must be to keep each other company on the road.
Very helpful with advice and samples
Good service on the samples.
Good service on the samples.
Packed well. Very good quality obviously but unfortunately the customer in question didn't go for them due to cost restrictions.
Great quality worktops at an excellent…
Great quality worktops at an excellent price. Nice quick delivery too.
Worktop samples
Not yet received my worktops but paid £5 for 3 samples which i am pleased with. They are of good size and great quality. Will def be buying our worktops from this site and hopefully use their cutting service too.
Good website easy navigation
Good website easy navigation, got the samples I needed Salesperson was really helpful samples came 2 days later just as described..
Excellent customer service
Excellent customer service. Would definitely recommend and use their services in future!
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