Housing.com Reviews 

169
•
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, most reviewers were let down by their experience overall. People pointed out that communication regarding payments and property options was sometimes unclear, and that follow-through afterwards fell short of expectations. Some reviewers were not happy with the assigned relationship managers, mentioning that they frequently ignored calls, went missing, or offered virtually no assistance. Consumers also mentioned that getting a response from customer support was extremely difficult, leaving them feeling stuck and frustrated without any resolution to their problems. Many buyers advised others to avoid purchasing any paid subscriptions, warning that the service is a waste of money.

What people talk about most

Service

Clients share negative opinions on service, reporting widespread dissatisfaction with unfulfilled promises... See more

Staff

Reviewers mention negative feedback about staff, highlighting that relationship managers are frequently... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting that getting responses... See more

Subscription

Consumers find subscription plans to be deeply disappointing, as reviewers consistently report that sales... See more

Payment

Users describe negative interactions with payment, noting that sales representatives are constantly calling... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hi I took paid account based on housing.com team feedback that their sales agent will show 75 direct property from owner. This is complete scam run by sales team once you pay them they never contac... See more

Rated 1 out of 5 stars

Very bad experience. Site is having glitches since I have taken the package. Staff is unqualified and unable to resolve. Promises made by sales staff are never fulfilled. Got 100 of calls until I paid... See more

Rated 1 out of 5 stars

Unprofessional team, they don’t what they are doing. In a week 10-15 leads coming but they don’t follow up or do their work Please don’t take paid service it is wasted money, throwing in garbage... See more

Rated 1 out of 5 stars

Very Poor Service – Not Recommended I purchased the Housing.com Relax Plan for finding a rental property in Pune, but my experience has been very disappointing. The Relationship Manager keeps chang... See more


Company details

  1. Estate Agent
  2. also in
  3. Estate Agents
  4. Property Rental Agency

Information provided by various external sources

Housing.com is a Mumbai-based real estate search portal which allows customers to search for housing based on geography, number of rooms, and various other filters.


Contact info

1.1

Bad

TrustScore 1 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(169)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Housing.com is a scam

It's almost a week since activating my premium account, only received one listing where owner is not responding. Sales agent Confirmed that there are properties available in my area and Relationship manager is from the same pincode, both false statements. Avoid housing.com they are scammers

10 March 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the premium pack service from Housing.com. Despite paying for the premium package, I have not received a single property showing till the end of the month. This is completely unacceptable and feels like a waste of money.

Your platform promises premium service, but there has been zero follow-up, no leads, and no actual assistance. If this is how you treat paying customers, I see no reason to continue using your service or recommending it to others.

I demand immediate action on this matter, or I will be forced to escalate the issue and leave negative reviews on multiple platforms.

Looking forward to a prompt response.

28 February 2025
Unprompted review
Rated 1 out of 5 stars

They misled and did misselling of their…

They misled and did misselling of their guarantee scheme of selling the property. Their agent confirmed me over call that if they fail to get the property sold and if sell the property via other sources then they would refund me the fees paid. However later on they denied. Never opt for their paid scheme, they only know to mis-sell

19 February 2025
Unprompted review
Rated 1 out of 5 stars

They charged for premium service and…

They charged for premium service and did not assign any relationship manager to help me find the house. Neither they have good inventory. Some of fake inventories are from their employee. Once you click there, they will call back for premium service.

No customer care number or mail.

Regards
Anoop
96999 57080

12 February 2025
Unprompted review
Rated 1 out of 5 stars

I had worst experience having business…

I had worst experience having business with the housing.com (scammers). Because prior purchasing the plan, they promised me to provide field assistance, relationship manager, and other benefits. However, after purchasing the plan, the sales representative "Fardeen" literally stopped receiving my calls, and I didn't even get any kind of assistance. And the assigned relationship manager is such a waste. She will just say I will update you the list of houses based on your requirement and will just disappear. It's really frustrating! I'm a working professional and how can I roam searching houses leaving my job. These people doesn't offer any services, they're just looking to make money by doing such kind of fraudulent activities. This is very unethical and they even have an audacity to reject the refund request! I'm really feeling helpless even after investing a lot of money in buying their useless plan! Please don't trust this platform if you don't want to lose your money, time, and mental sanity.

25 January 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience with Housing.com…

Very bad experience with Housing.com Mr.Vimal +919267984435 take we are giving good package n all n your property will be out responsibility n big big promises our relationship manager will do best job u dnt have to worry n all we will contact clients n will get back dnt have to take tension if we fail to sell property ul get refund they told me tht 31th jan package expires n after tht we will do refund now emails n emails everyday no response, n I did paymnt of 15000rs in sept 2024 n they said we have lakhs of clients black bla all fake promises but not a single client from them so so bad experience, n their relationship manager dnt even pick calls they say busy with meeting +919531753340 she's the relationship manager she's worst person not a single client frm them

8 February 2025
Unprompted review
Rated 1 out of 5 stars

Housing.com is a fraud

Housing.com is a fraud. Sales agent Ritik and his manager sold me an owner package assuring field assistance. Later denied it and asked me to raise a complaint to get refund. Not picking up the calls as well. Really bad experience even after opting for a premium service and paid premium amount.
Better trust your local property dealers only.

2 February 2025
Unprompted review
Rated 1 out of 5 stars

The housing.com is a big online…

The housing.com is a big online cheating company
When you enter your number some one will contact you with lots of promises
Once you bye the plan
Than Tata bye bye
The worst RM they will allots no use at all

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusted with Housing.com

Absolutely disgusted with Housing.com. Their team is not just unprofessional, but outright fraudulent and incompetent. My experience has been nothing short of a nightmare.

First of all, their field team is a complete sham. They never even bothered to take a single client to the property I had listed with them. Despite repeated follow-ups, they offered nothing but excuses and inaction. I ended up selling the property myself without any help from their so-called "services."

When I asked for a refund for the utterly useless services they failed to deliver, they flat-out refused. Adding insult to injury, I later requested to list another property in the same area, hoping for better service, but they refused to do that as well without providing a valid reason.

The customer service team is the epitome of incompetence. Half the time, they don’t even seem to understand basic questions. Instead of giving straightforward answers, they bombard you with irrelevant and useless information that only adds to the frustration. It feels like you’re speaking to a wall because they clearly don’t care about resolving issues.

Housing.com is a disgrace to the real estate industry. If you value your time, money, and peace of mind, stay far, FAR away from this fraudulent platform. They are not just useless—they actively make your life more difficult. Save yourself the trouble and find a better, more trustworthy platform.

#AvoidHousingDotCom #FraudulentService #PatheticExperience

11 December 2024
Unprompted review
Rated 1 out of 5 stars

Absolute Sales Scam & worst Customer Service experience

Team,

I had an extremely unpleasant experience with your service. Your salesperson persuaded me to opt for the 60-day money-back plan, explicitly stating, “If you can’t find a rental property within 60 days, you can raise a refund request.”

I subscribed to the plan, but no Customer Relationship Manager supported me after the initial call where they gathered my requirements. For two weeks, I heard nothing. Meanwhile, I found another rental property on my own and raised a refund request, submitting the rental agreement as proof.

To my surprise, I received a response stating that refund requests must be made within 7 days! This is absurd—how can I be expected to request a refund within 7 days for a plan that’s supposed to last 60 days? This feels like a sales scam. You should have call recordings; please review them.

This situation feels like a complete trap with terrible customer service. 👎🏼👎🏼

Please review this and take corrective action. I would greatly appreciate your effort in making this right.

6 October 2024
Rated 1 out of 5 stars

I have deposited 50K amount to…

I have deposited 50K amount to beneficiary account for payment rent and 9 hours completed still amount not yet credited in beneficiary account and he told me vacate house because of this stupid app and as a brother I am telling don't use this app. Right now family in the road.

14 September 2024
Unprompted review
Rated 1 out of 5 stars

Beware renters

Beware renters, this is a SCAM in disguise! Housing.com promised a refund if I couldn't find a property within 90 days with their fancy "MoneyBack" plan. Like a sucker, I signed up.

20 days of frustration later? No property, no refund, and ZERO communication from Housing.com. They never sent an email about the policy details, what qualified for a refund, or anything! It's like they're hoping you'll forget and lose your money.

Calling customer service? Useless! They just give you the runaround.

Don't trust their empty promises! Housing.com is all talk and no action. They take your money and then leave you high and dry.

Here's what you REALLY get with Housing.com's MoneyBack plan:

A massive headache
Unfulfilled promises
Zero communication
The feeling of being completely scammed
Save your money and your sanity! There are plenty of other rental platforms out there that won't play these money-grabbing games.

Stay away from Housing.com! You've been warned!
Date of experience: August 2024

11 August 2024
Unprompted review
Rated 1 out of 5 stars

Waste of money.

Waste of money.
They talk good only till you pay them. Once you get membership they will block you and does not respond.
I want to file FIR against them. It is a fraudulent company.
I was looking for flat on rent at Pune but faced these scammers.
Successfully wasted 1500/-

29 July 2024
Unprompted review
Rated 1 out of 5 stars

Fraud app

Fraud app. They looted money. Filed to provide the services. Support number is not picked up by anyone. Don't take the subscription...

1 June 2024
Unprompted review
Rated 1 out of 5 stars

My Money Disappeared Faster Than a…

My Money Disappeared Faster Than a Mumbai Monsoon!
Attention Renters! If you're looking for a place to live and don't mind your hard-earned cash vanishing faster than a street dog with a samosa, then Housing.com is the "perfect" platform for you!

Their "MoneyBack" guarantee? A bigger lie than a politician's promises! They lure you in with the dream of a hassle-free refund if you can't find a property. But the reality? They'll swallow your money whole and leave you stranded on the streets, penniless and homeless!

My experience? A nightmare! Signed up for their "MoneyBack" plan, searched for 90 days, found nothing but disappointment. Contacted customer service? A black hole that sucks in your calls and emails, never to be seen (or heard) from again.

But wait, it gets worse! They never even sent any information about the policy! No details, no fine print, nothing! It's like they're counting on you to forget and lose track of your stolen cash.

Here's what Housing.com REALLY offers:

Professional-grade Theft: They'll steal your money with the finesse of a seasoned con artist.
The Kafkaesque Nightmare of Customer Service: Get ready to be lost in a labyrinth of unanswered calls and ignored emails.
A Masterclass in Deception: Their "MoneyBack" guarantee is a cruel joke, a mirage in the desert of your hopes.
Looking for a roof over your head? Don't trust Housing.com! There are far better options out there. This platform is a haven for scammers and a graveyard for dreams (and apparently, refunds).

Spread the word! Let everyone know about Housing.com's shady practices. Don't become their next victim!

6 March 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look