Adam at Howard’s Citroën in Weston‑super‑Mare absolutely nailed it. Seriously - knowledgeable, professional, and personable in a way that makes the whole experience feel effortless. He locked o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These guys are proper old school, no hassle when viewing, any work needed was carried out without asking, finding that very rare now in the used car market. Spoke with Greg and he was great from s... See more
Company replied
Efficacity and polite professionalism here. Was in the lucky posish of being able to choose and test drive both the mini and a top spec 208: went with the Agueda yellow Peugeot and that from somebod... See more
Company replied
We have just bought our new car from Howard’s Weston Super Mare. Andrea Horvath Customs Relations Manager was fantastic. Talked us through everything. Felt like we were having coffee with a friend. N... See more
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Company details
Written by the company
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.
About us
Written by the company
- Howards Motor Group
- Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.
Minimum 12-month Warranty
Why buy from us
Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.
Contact info
Herluin Way, BS23 3YN, Weston-super-Mare, United Kingdom
- 01935 678140
- reviews@howardsgroup.co.uk
- howardsgroup.co.uk
4.7
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Had my Toyota CHR serviced yesterday
Had my Toyota CHR serviced yesterday, excellent service, I needed help understanding my dash cams and George was very helpful showing me the correct way to make it operate correctly
Thank you George for helping out a tech phobia.
22 May 2026
Unprompted review
Reply from Howards Motor Group
Thank you, Jonathan, for your wonderful review! We're thrilled to hear that you received excellent service at Howards Toyota WSM and that George was able to help you understand your dash cams. Your feedback is invaluable to us, and we look forward to providing you with reliable support in the future.
Howards Good. Peugeot Disappointing.
The salesamn (Sam) was very good when I bought the one year old car. After 2 months it developed a gearbox problem. Howards has now had my 15 month old Peugeot 2008 Hybrid for 5 weeks waiting for a replacement gearbox, and this is after only 12000 miles. Howards have been very supportive and have supplied a courtesy car but the battle is with Peugeot HQ who seem unable to find a new gearbox anywhere in Europe. Not good enough.
21 May 2026
Unprompted review
Reply from Howards Motor Group
Thank you for your kind words, John. We're glad to hear that Sam provided you with good service at Howards Peugeot Dorchester during your purchase. We sincerely apologise for the gearbox issue and the delay in getting a replacement from Peugeot. We appreciate your understanding and patience, and we're committed to providing you with the support you need during this time. Please feel free to reach out if you have any further concerns.
⭐⭐⭐⭐⭐ Brilliant customer service from…
⭐⭐⭐⭐⭐ Brilliant customer service from Richard Sparrow!
Had a fantastic experience at Toyota Weston-super-Mare last Friday thanks to Richard Sparrow. I’m a driving instructor and desperately needed a tyre sorted with practical tests coming up this week. After trying several other garages with no luck, Richard was incredibly understanding and empathetic.
He checked stock immediately, got me booked in right away, and the mechanic sorted the tyre out super fast. Richard even arranged a kind discount since I'd only just bought a new tyre a few weeks ago. Outstanding service that kept my business running—thank you so much, Richard!
15 May 2026
Unprompted review
Reply from Howards Motor Group
Thank you, Wendy, for your wonderful feedback! We're thrilled to hear about the brilliant customer service you received from Richard and how he was able to support you with your tyre needs. Your experience reflects our commitment to customer-centric service, and we look forward to welcoming you back to Howards Toyota WSM soon!
Thank you Joey for all your help
Thank you Joey for all your help. He was very professional, helpful and executed fantastic communication throughout. We would highly recommend joey at Citroen Taunton
15 May 2026
Unprompted review
Reply from Howards Motor Group
Thank you so much for your kind words. We’re delighted to hear that Joey provided such professional, helpful service and kept you well informed throughout the process. We truly appreciate your recommendation and will be sure to pass your feedback on to Joey and the team at Howards Citroen Taunton.
Leo at Yeovil Hyundai
Was buying a car at this garadge and Leo was very helpful and goes beyond to make the experience of buying my car super straight forward. He was there to help and provide guidance through the whole experience and is a great individual. :)
12 May 2026
Unprompted review
Reply from Howards Motor Group
Ethel, Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that Leo made your car-buying experience at Howards Hyundai Yeovil straightforward and enjoyable. Providing helpful guidance and excellent customer service is something we pride ourselves on, and it’s great to know Leo went above and beyond for you.
Trustworthy service
Sam was excellent.
I enquired about one of cars that had sold when I enquired.
However Sam made the effort to call me back and find me another vehicle so I could have it on the same low finance rate deal that they were having.
I have had many car salesmen however Sam tops the lot.
Absolutely outstanding customer service.
Thank you Sam!
9 May 2026
Unprompted review
Reply from Howards Motor Group
Thank you, Emma, for your wonderful review! We're thrilled to hear that Sam provided you with excellent service at Howards Nissan WSM and found you the perfect car. Your feedback is a testament to our customer-centric approach and we look forward to supporting you again in the future!
An amazing experience
What an amazing experience buying a new car. Everything was smoothly done from helping me pick a car, setting up payments and taking a test drive. Started off by talking to Damon who we discussed what I wanted and what I could afford. He was never pushy or trying to make me buy things. I was then handed over to Steve Newnham. What a top bloke. Was always a phone call or email away through the whole journey. He made signing lots of paperwork stress free and made me feel very at ease. I would defo buy a car from home again.
Would defo
26 April 2026
Unprompted review
Reply from Howards Motor Group
Thank you so much, Kayleigh, for the amazing review! We’re really pleased to hear you had such a smooth and stress-free experience from start to finish. Damon will be delighted to know his honest and relaxed approach helped you find the right car, and Steve will really appreciate your kind words too. He always goes the extra mile to make the process as easy as possible. Enjoy your new car, and thank you again for choosing Howards Hyundai WSM. We’d absolutely love to help you again in the future!
Peugeot sales and service reception…
Peugeot sales and service reception excellent. Very thoughtful and keen to help.
Vehicle hand over not rushed and vehicle details carefully explained.
Transfer of service plan handled with care and full explanation.
Peter Marshall
7 May 2026
Unprompted review
Reply from Howards Motor Group
Peter, thank you for your wonderful feedback! We’re so pleased to hear that Howards Peugeot Yeovil sales and service reception teams provided such thoughtful and helpful support throughout your experience.
It’s great to know the vehicle handover was carried out carefully and without feeling rushed, ensuring everything was fully explained for you. We’re also delighted that the transfer of your service plan was handled clearly and with care.
We truly appreciate your kind comments and look forward to supporting you again in the future. Enjoy your new vehicle!
I was very impressed with your service…
I was very impressed with your service assistant, James.
He was exceptional courteous and efficient and very helpful. This is so unusual these days and needs to be acclaimed. If this is due to staff training, it is good to know it is effective, but, I suspect is a lot to do with a very capable young man.
Thank you.
Peter Goatman.
27 April 2026
Unprompted review
Reply from Howards Motor Group
Dear Peter, Thank you very much for taking the time to share your feedback. We are delighted to hear how impressed you were with James and the service he provided at Howards Toyota WSM. Your comments about his courtesy, efficiency, and helpfulness are greatly appreciated and will mean a great deal to him personally. We work hard to provide excellent customer service, so it is especially rewarding to receive feedback such as yours. While training certainly plays an important role, we agree that outstanding service often reflects the qualities of the individual, and it is wonderful to hear that James made such a positive impression. Thank you again for your kind words and for recognising James’s efforts. We will ensure your comments are passed on to him and his manager.
On the whole a great experience.
On the whole a great experience.
However if you do not give 10/10 Toyota want to know why. You get a realistic mark based on customer service, quality of service & the price£.
8 November 2025
Unprompted review
Reply from Howards Motor Group
Mike, thank you for your feedback! We’re really pleased to hear that, on the whole, you had a great experience with Howards Toyota WSM. We truly appreciate your support and look forward to welcoming you again in the future.
Dan was very helpful today
Dan was very helpful today. I had a piece of trim that broke so I went and saw him at the dealership, and ordered a replacement. It arrived extremely quick, and was fitted free within a few minutes. Very helpful and really appreciated his help.
Thank you!
5 May 2026
Unprompted review
Reply from Howards Motor Group
Lee, thank you for your lovely feedback! We’re so pleased to hear that Dan was able to help quickly and efficiently with your trim replacement at Howards Hyundai Taunton. It’s great to know the part arrived promptly and that the fitting was completed for you in just a few minutes.
We’ll be sure to pass your kind comments on to Dan, he’ll really appreciate them! Thank you again for taking the time to share your experience, and we look forward to helping you again in the future!
Excellent service team
Excellent service team. Popped in on the off chance they could take a Quick Look at my car, due to a noise when using start/stop function. No problem they checked it out & within 30minutes I was back on my way. nothing unusual & no safety issue. No charge. Thanks Dan (I believe that’s his name) reassured me & was polite & professional.
30 April 2026
Unprompted review
Reply from Howards Motor Group
Thank you so much for your kind words, Samantha. We're thrilled to hear that you found our customer service at Howards Kia WSM Polite and our staff helpful & professional. Your feedback inspires us to continue providing reliable and trustworthy support, and we can't wait to welcome you back soon!
What a fantastic company
What a fantastic company, Steve, Damon, and the rest of Howard's have been absolutely amazing and very accommodating. Making my experience of getting my first Mobility easy and exciting. They have gone above and beyond and cannot recommend them enough. Great service, 10/10!
27 April 2026
Unprompted review
Reply from Howards Motor Group
Thank you, Christie, for your fantastic review! We're thrilled to hear that Damon, Steve, and the team at Howards Hyundai WSM provided you with great customer service and made your experience enjoyable. We really appreciate your recommendation and look forward to seeing you soon!
Awesome experience
Jack was incredible from start to finish.
Helpful, without beinv pushy, listened to feedback and was always on hand.
When i turned up on pick up day, the car was slightly dirty, the furst thing he did was jump in and drive it back round to get re-cleaned.
If you want a Nissan, new or used, go see Jack!
24 April 2026
Unprompted review
Reply from Howards Motor Group
Thank you, Darren, for your wonderful feedback! We're delighted to hear that Jack was helpful and not pushy while providing you with the support you needed. Your satisfaction is our priority, and we look forward to serving you again at Howards Nissan WSM with the same quality and reliability.
We had a really positive experience…
We had a really positive experience with Kia in Taunton. From the moment we walked in, we were made to feel welcome and completely at ease—no pressure or hard sell, just a relaxed and friendly atmosphere.
Craig Telega, our salesman, was excellent throughout. He was approachable, knowledgeable, and very patient, taking the time to answer all of our questions without ever making us feel rushed. Everything was explained clearly, which really helped us feel confident in our decisions.
We were well looked after too—kept topped up with coffee and biscuits, which was a nice touch. They were also brilliant with our granddaughter, making sure she felt included and even sorting her out with a Ribena, which she loved.
Overall, a smooth, enjoyable, and genuinely welcoming experience. We’d definitely recommend visiting if you’re considering a Kia.
13 April 2026
Unprompted review
Reply from Howards Motor Group
Thank you, Angie, for your wonderful review! We're thrilled to hear that you had a positive experience with Craig and our team, and that you felt welcomed and at ease during your visit to Howards Kia Taunton. Your kind words about our customer-centric service and the attention given to your granddaughter truly reflect our commitment to providing trustworthy and reliable support. We look forward to welcoming you back soon!
Charlie deakin amazing deal today thanks
Charlie deakin amazing deal today thanks
17 April 2026
Unprompted review
Reply from Howards Motor Group
Thank you, Lee, for your wonderful feedback! We're thrilled to hear that Charlie provided excellent support at Howards Hyundai WSM. Your trust in our customer-centric service means a lot to us, and we look forward to welcoming you back soon!
total empathy
Total empathy from everyone who helped me in the purchase. Emily started and completed the process whilst others helped between. Everyone both very professional and very pleasant. Thank you to the whole Barnstaple team!
9 April 2026
Unprompted review
Reply from Howards Motor Group
Thank you, Geoff, for your wonderful review! We're thrilled to hear that you found our staff to be professional and pleasant and appreciate your recognition of our customer-centric service. We look forward to welcoming you back to Howards Kia Barnstaple soon for more reliable and quality experiences!
Not sure where to start from the minute…
Not sure where to start from the minute you walked in you were greeted with a smile I won’t say it was plane sailing all the way but the dealership were absolutely amazing they were really on it and my sales person Marcos was so professional would recommend this dealership to any one who’s looking for a professional outfit will go no where else in future wish them all well and thanks once again
13 March 2026
Unprompted review
Reply from Howards Motor Group
Thank you, Anthony, for your wonderful review! We're thrilled to hear that you felt welcomed at Howards Peugeot WSM with a smile and that Marcos provided you with professional service. Your recommendation means a lot to us, and we look forward to supporting you in the future with our customer-centric approach and reliable service.
Dealt with Steve Newnham at WsM
Dealt with Steve Newnham at Weston-super-Mare with my car and again for my sons PIP car, it was a very good and easy experience and knowledgeable with it
27 March 2026
Unprompted review
Reply from Howards Motor Group
Thank you for your wonderful review. We're thrilled to hear that you had a very good and easy experience with Steve at Howards Hyundai WSM for both your car and your son's PIP car. Your feedback about our knowledgeable and reliable service means a lot to us and we look forward to supporting you again in the future.
Had car in for a service today great…
Had car in for a service today great value as always very efficient and got to try out a new Citroen
31 March 2026
Unprompted review
Reply from Howards Motor Group
Thank you so much for your kind words, Darren. We're thrilled to hear that you found our customer service at Howards Used Car Centre Yeovil great value and efficient. Your feedback inspires us to continue providing reliable and trustworthy support, and we can't wait to welcome you back soon!
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