howardsvanline.com Reviews 

These guys are dirty criminals. They loaded my stuff, then demanded an additional 5k. I said I would forfeit the deposit and told them to unload everything and they just left with all my stuff and are now holding it hostage in New Jersey. It is part of a much larger criminal organization of people who run move scams. DO NOT TRUST THEM NO MATTER WHAT THEY SAY. They stole everything I own.

There is an active criminal investigation in the state of New Jersey. Look up Farah Al-Ibrahim. He is the mastermind behind this shell company. He was deposed in 2019 and forced to pay restitution, but has since continued his moving scams.

Aspire Moving did a great job. All the bulkiest items were moved safely. Once at the new place, there was no mix-up in the offloading, and all things arrived the way they were packed.

The guys from Aspire Moving did a good job moving my workstation equipment to the new location. All the large desks and the printers were handled without any problems. I appreciate the hard work they put in for my company.

Howards Van line is not a reputable moving company.
Sales department will give you a low ball binding estimate and increasing estimates a couple of times with each department. On the day of your pickup the movers will double or triple your cost and if you don't have a plan B or don't care if you lose deposits you already have into it then they force you into paying thousands more. This is price gouging. Why Howards Van line or any other moving company for that matter is allowed to do this to customers is beyond me. Very dishonest with no regard in scamming customers. Pure greed.

AVOID HOWARD'S VAN LINE AT ALL COSTS. They are scammers. They quoted me a really good price on the phone and pressured me to make a deposit to book the van. Then when they showed up they more than tripled the price (I had more stuff but less than 50% more). I had no choice but to pay at that point since they already had my deposit and I had no alternate plans for moving. They also lost my jacket somehow. This company is full of scammers and I will be suing them in small claims court.

DO NOT USE THIS SERVICE THEY ARE SCAMMERS. I went on the Internet in search of a moving quote and started getting cold calls from different movers. I received a call from a guy called Jason that works for the company and the way he spoke was nothing short of a performative honest blue collar guy that has your best interest in making your move as smooth as possible. That is the only time anything smooth happens with this company when they’re taking money from you.we had agreed on a price and for them to come on the 30th of November and they came on December 1 to pick up my stuff. The stupid Driver that they probably subcontracted told me that he couldn’t pick up my TV that I had already accounted for in my inventory and then I had to pay an extra $600 for them to take it. Upon looking at the reviews, it seems that this is their modus operandi. A service rep called Cody told me that it will take between 3 to 7 business days for my things to arrive and I haven’t received it yet and we’re going into the third week. These people are the epitome of incompetence and unprofessionalism. As a customer you will spend 100% of the time chasing them. They will never take initiative to keep you in the loop. Do not waste your money patronising these people.

Lost & stole items. Lied. End up dealing w/ 3 cos to get moved done & they charge each step (up to $1K ea time. Started at 2.5K/ended at $5K. Meets moving co reputation of stealing, lying, being awful. In the end, they don't care. Website says stuff about treating customer like family, that they care. I trusted them; don't make the same mistake.

I don’t normally leave reviews, but my experience with Howard Van Lines was so bad that I feel people deserve a clear warning.

I booked my move with Howard Van Lines in New Jersey, not knowing they would subcontract the entire job to 500Move.com. The moment the movers arrived, before even stepping inside or seeing what they were moving, they told me the price would be higher.

Their excuse was that I had a king-size bed and a large sofa — even though I had already listed those exact items on the paperwork when I booked the move. The mover then tried to justify the increase by calling it a “large king-size bed,” which makes absolutely no sense. A king-size bed is a king-size bed, and a four-seater sofa is a four-seater sofa. It was a textbook bait-and-switch: give one price upfront, then raise it when they show up.

From that point on, everything got worse.
The final cost ended up being more than three times the original quote.

While they didn’t promise a firm delivery date, my belongings took almost three weeks to arrive in New York — completely unreasonable for a domestic move. And when they finally reached New York, they hit me with another unexpected charge: a $500 “shuttle fee” to get my items from New Jersey into Brooklyn. This was never mentioned beforehand. The price just kept increasing from Arizona all the way to New York.

When my belongings arrived, the condition was shocking. Multiple items were broken, including my TV, mirror, and vacuum, and a couple of boxes were missing altogether. I have photo evidence of the damage. It was clear my belongings weren’t handled with any care at all.

Communication throughout the entire process was terrible. Neither Howard Van Lines nor 500Move.com took responsibility for anything. Every update was excuses, delays, or finger-pointing.

The entire experience was stressful, misleading, and felt like I was taken advantage of from start to finish. I strongly recommend avoiding Howard Van Lines — save yourself the frustration, the extra charges, and the damage to your belongings.

I reached out to Howard Van Lines simply to request a moving quote, and the experience quickly became one of the most unprofessional interactions I have ever had with any company.

After I decided not to proceed with their services, the representative I was communicating with began sending me a series of rude, insulting, and completely inappropriate text messages from a personal phone number. His tone escalated from unprofessional to openly hostile, including name-calling and taunting language such as “I’m waiting silly girl” after I stopped responding.

I have screenshots of every message, and the behavior is far beyond acceptable for a legitimate business. No customer should ever be harassed simply for declining a quote.

This interaction shows:

Zero professionalism

Zero customer service skills

Zero respect for boundaries

A concerning lack of emotional control from the representative

If this is how they respond to a simple inquiry, I cannot imagine trusting them with my belongings — or my personal information.

I will be filing a report with the Better Business Bureau and any other consumer protection platforms to ensure others are aware of this experience. I strongly encourage anyone considering Howard Van Lines to proceed cautiously and keep all communication documented.

Salesman Greg promised us not to worry about the language in the contract because they are a good company and wouldn't keep our money if we couldn't make the move. Just sign Greg said and ACH the deposit, but you'll get it back if you can't make the move. All lies, that the deceptive company won't back. They are keeping a $1,609 deposit when we notified them about 12 hours after making the deal that we couldn't move forward. They just keep offering us 12 months to use that money and say they have no ability to return the money (of course they don't, as this is how they pay their people to lie). We can'tuse this credit, as we have no need to move, but instead need to take care of our elderly parent and this money is gone.

We were contacted by a salesman named Greg from “Howards Van Line” about our move from Boulder to Los Angeles. He promised us exclusive use of an empty truck returning to California for a flat rate of $6,624, saying things like “you’ll have the whole truck” and “we can name your price.” That’s the only reason we agreed to book — it was presented as a guaranteed, all-inclusive rate.

Two weeks later, another representative named Cody called for a “QA” review and suddenly claimed several items were missing from the original inventory. When I reminded him of the flat-rate agreement, he said the company doesn’t offer that kind of pricing and never has, and that Greg had been fired for poor business practices. The new “estimate” jumped from $6,624 to over $9,000, a 50% increase.

We were told that unless we immediately paid another deposit of $1,704, we would lose our truck spot and forfeit the $2,900 we’d already paid. This was a textbook bait-and-switch — promising one thing, then pressuring for more money once you’re financially committed.

When we asked them to either honor the original agreement or issue a refund, they stopped responding. The next day, multiple reps called us, trying to get us to “confirm we were canceling” — which we repeatedly said we were not. They then cancelled our move and kept the money.

Since then, we’ve found dozens of identical complaints from other customers describing the same pattern — fake low quotes, surprise increases, and unresponsive customer service. It’s also clear this company has changed names multiple times (e.g. “Howard’s Van Line,” “Howards Van Line,” “America’s Moving Company”) to hide negative reviews and impersonate legitimate movers with similar names.

This company is not trustworthy. Do not book with them unless you’re prepared to lose your deposit or pay far more than the original quote.

I scheduled a move on 10/19/25 for move date of 11/5 25 and gave a $1742 deposit. I cancelled on 10/22/25 as my move destination was no longer available. And was told no refund. These people are thieves.

My stuff was picked up with one truck and delivered in two different trucks and I'm missing half of it and paid twice for what I needed to. I could go on and on but this is already given me such a headache for the last 2 days of having to deal with a company and that won't communicate with me at all anymore. I've had to now hire a lawyer just to see where I can go from here I'm so distraught. I paid for my things for years because they were precious to me and now they're all gone because of one company. Who hires a company knowing they're going to pick it up in one truck deliver it to somewhere else and then 5 days later bringing you half of your stuff. The lady was very rude and unprofessional. The unloaders were so careless and expected me to give them $550 cash for their time they say it was because I had to have my stuff in two trucks but I said why did you take it out of the one truck that it started in. Good luck I wish I would have looked at these reviews before I hired this company they're all waiting and willing to help you but once they get their money you're no longer of interest to them. Did I tell you that they got me for over 7 Grand. I want to give them less than one star is there a negative star I'm done.

I don’t know why the company name on this page changed to Americas Family & Moving, but their website is still Howards Vanline. Read all the reviews below and you will find the response from them with THEIR actual phone number. Hope nobody falls into their trap..

Talked with Cody from the quality assurance team to verify the inventory and I had more stuff but was not going to take all of my stuff. But instead he added additional items on top of the items I am not going to take with me and gave me a new estimate that was almost double the initial estimate. I asked to remove the items that I won’t take but he insisted to take them iff the list and added bigger boxes instead of small boxes which requires larger cu.ft. He made sure that it could be adjusted by the movers when they come to see the items physically. But after talking with the CSR regarding the move date, it is a locked price and cannot be adjusted. I feel like I was abused that they took advantage over me as this was my first interstate move. It seems like they don’t communicate with each other on what the previous person told me to assure me things will work out great until I pay for the deposit. Then when it goes to the next person, things that we discussed disappear.
I tried to reach out to previous people to make sure if our conversation was still valid because the information I got later was totally different, but neither the sales rep nor quality assurance team answers the phone and let me felt left out while they even said they will do their best to help me with my move. Also realized that when the sales rep reached out with the good review (4.7) from trustpilot that is no longer existing. Very misleading.

The movers they hired told me that they are the carrier and Howard’s Vanline is a broker. And my stuff is even not in the storage unit in the state I am moving to but at the pick up state like I was told when they tried to get me. Another lie. Now they are telling me that they have 30 days to have my stuff delivered to the new place.😂😂😂

Howard’s van line is really good at selling you a service they have no intention of honoring. I got the sales pitch that they would take care of everything and an “estimate” of what the price would be based on the information I provided them of the space I was in and items I had.
When they showed up to pick everything up, the guy looked at everything and immediately said it was way more (apparently 3x more) than my contract stipulated. This was news to me since I had already verbally and in writing given them an accurate list of items prior to their arrival. After calling a company supervisor to try and get some explanation, I was told I could either let them take what I paid for (which was off from start due to a lack of calculation on their end) or I could pay the additional cost to take it all. The quote was double what was agreed upon. They also told me that my $900 + deposit was non refundable. So basically they had backed me into a corner. I told them to take the amount we had agreed upon because I was not about to pay the ridiculous amount they were trying to pressure me into. The movers failed to use reasonable packing practices, resulting in a large amount of wasted air space and an inaccurate volume assessment. They just randomly threw stuff in the truck and I was supposed to just take his word for it that they loaded what I paid for.
Oh and they also banged walls and got grease on my door and walls. I hope you will seriously look at these reviews before you accept a contract from this company. Save yourself the headache 🤕

I appear to be one of the scammed. 1700.00. Gone. Even better I am now out of a place to live. I have to leave everything. Pack my work things into the car. I am trying to call Howard’s and cannot get through. I did not see these reviews until too late. Being homeless and jobless at the age of 70. Perhaps this will get a response. I have no more time.

Listen, I need to warn you about Howard’s Van Line because they are a total rip off. They hit me with a $787 deposit upfront, then they demanded $532 when they picked up my stuff, and another $532 upon delivery. But here’s the real scam—they tried to charge me an additional $3500 on top of all that. This company is absolutely disgusting and shady. Do yourself a favor and avoid Howard’s Van Line at all costs. They’ll nickel and dime you until you’re broke and leave you feeling completely screwed over. Don’t make the same mistake I did. Stay far, far away from these thieves.

If I could rate them less and 1 star I would. Horrible company. We were told we would get an entire truck for one price and that their movers would move us. They ended up contracting our move out to another company, and they showed up 2 hours after the original time. Absolutely horrible communication. Upon showing up the price we had agreed on basically doubled and we found out we don't actually get an entire truck. I could go on and on. DO NOT USE.

They brought a truck that was too small for all my stuff, and I had to make a second trip in my own car. My back is still sore from lugging those extra boxes. Definitely not what I paid for.

The movers ate food out of my fridge without asking. I had leftover Chinese food I was really looking forward to, and it was gone before the end of the day. So not cool.