Went into my local branch in Fareham as I prefer a face to face interaction to renew my car insurance. Staff always welcoming and helpful, checked out a few alternatives but all within a few pounds of... See more
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Company details
- #77 of 178 best companies in Insurance broker
Written by the company
Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
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I couldn’t be happier with Howden
I couldn’t be happier with Howdens. Every time I’ve needed to speak with someone, they always put me at ease, and help with whatever the issue may be.
So much so, I’ve even taken out my car insurance with them.
Having just bought a new car
Having just bought a new car , having used Howdens before for both my motorcycles & more recently renewal of my policy for my Navara of which I have recently sold I contacted Howdens insurance to cancel Navara policy but inquire for my next vehicles insurance . When contacting Howdens I spoke with Mia who with patience took me through the whole process giving me very quotes for 2 different vehicles . The service I have received from Howdens Southampton has been First class . I always I receive good value for my money with competitive prices
Very good company helpful and very nice…
Very good company helpful and very nice staff I would recommend
A good job well done
A good job well done . Every one I have spoken to knows what they are talking about or can pass you a specialist
No need to chase they contacted in time.
I didn't need to chase them they contacted me in plenty of time. Clear instructions. When I called to make a minor amendment to the policy she was very helpful.
Excellent and timely service
Very easy to deal with and found me…
Very easy to deal with and found me insurance at a great price
Campervan
Excellent service provided and customer service was excellent too very helpful and answered all my relevant questions they had great extra services all included at no extra cost like insurance for travelling abroad for a 90 day duration plus a few other things too I would highly recommend.
Always so helpful
Very helpful and polite.
Friendly advice and helpful in renewing…
Friendly advice and helpful in renewing our policy.
PHONE ALWAYS ANSWERED QUICKLY AND NOT A…
PHONE ALWAYS ANSWERED QUICKLY AND NOT A CALL CENTRE AND POLITE CUSTOMER SERVICE
Always professional & efficient
Always professional & efficient. Information provided instils confidence
Not being kept in a queue for a long…
Not being kept in a queue for a long while waiting to speak to an agent.
Being able to discuss with a helpful agent and have a quote almost straight away.
Good service up until not answering my…
Good service up until not answering my last question
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