Went into my local branch in Fareham as I prefer a face to face interaction to renew my car insurance. Staff always welcoming and helpful, checked out a few alternatives but all within a few pounds of... See more
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Review summary
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Reviews shaping this summary
The people I spoke with were great, friendly, knew the products well and found great prices. What I particularly liked was I didn’t feel pushed into making a decision and that in itself helped me mak... See more
My first time using an insurance broker suggested by friends. Found Howden Insurance via a Google search. Dealt with Joe who eased me through the process successfully finding new insurers for my hous... See more
Can't fault the customer service ! From my initial call to the two call backs afterwards checking how my break down recovery was going John was great. Especially as it all happened late Friday after... See more
Company details
- #77 of 178 best companies in Insurance broker
Written by the company
Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
4.8
Excellent
72k reviews
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The forms I requested to be sent to me…
The forms I requested to be sent to me did not arrive and I had to re request them and when they were sent they were incomplete and I had to request details of the home emergency cover to be sent.
4 August 2026
quick and easy
4 August 2026
Great customer service
Ash was very confident, knew exactly what he was doing. Really made the process stress free and started the policy instantly. Very knowledgeable and would highly recommend to anyone needing insurance for anything, e.g car, home, liability
Great service 👍
4 August 2026
Unprompted review
Knowing if I don’t understand or need…
Knowing if I don’t understand or need advice all I have to do is phone great
4 August 2026
Great service good prices and very…
Great service good prices and very positive assistance
4 August 2026
Lower insurance premium and very pleasant and helpful staff
Polite, knowledgeable and helpful staff - and such a pleasure to speak to an actual human being within moments of dialling!
Significant reduction in my vehicle insurance premium too, which was a pleasant surprise.
28 July 2026
Staff always respectful and…
Staff always respectful and resourceful. Very swift in untangling problems. And responsive with requests, and not leaving you 'hanging' if having to go elsewhere for information.
Very good.
4 August 2026
You do not get any pestering to renew
You do not get any pestering to renew, they advise you well in advance, so you have ample time to explore your options
4 August 2026
Professional and friendly
Professional and friendly, took all of the stress out of renewing my home insurance.
28 July 2026
The gentleman who helped me with motor…
The gentleman who helped me with motor and house insurance was clear, concise and answered all my questions thoroughly
4 August 2026
The human touch
Talking with a human being, they understood my needs and provided a competitive quotation.
They made me feel as if my business was as important to them as it is to me.
I started wanting one policy for my tractor; I now have 3 policies after moving my cars over to Howdens.
25 July 2026
Well impressed gave us confidence for…
Well impressed gave us confidence for another year Thankyou
4 August 2026
Excellent service.
4 August 2026
Review
I like the fact that I am contacted by a human being. I admit I am not a fan of the arrangement fee as both my wife’s and my car insurance is booked through howdens as is our house and contents insurance so we pay the arrangement fees 3 times.
4 August 2026
Well done Howdens…
Have a person to talk to great service and lovely staff very friendly. Also fantastic prices and quick to respond to any queries 👍
4 August 2026
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