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Rated 5 out of 5 stars

If you want the best quotes and helpful amazing service ask for Ryan at Epsom.BEYOND helpful and knowledgeable and he gets the most competitive quotes with banter to boot.I really cannot recommend eno... See more

Rated 5 out of 5 stars

Luca of the Bury St Edmunds branch gave us a 5 Star service. Personable, professional, thorough, cheerful, and a good price too for our home insurance. He went the extra mile for us and even rang t... See more

Rated 1 out of 5 stars

Only getting one star because there isn't an option to give zero.Ever since our broker was bought out by Howden's they have been worse than useless. we have been asking for weeks to insure a new premi... See more

Rated 5 out of 5 stars

When we needed our cracked car windscreen replacing urgently as we were due to go on holiday, Ted Nicholas at the Leamington Spa branch provided us with a professional service, persevering patiently t... See more

4.3

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.3

All reviews

(78)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Motordirect branch of Howden insure our…

Motordirect branch of Howden insure our Motorhome. All the staff I have dealt with have been helpful. The phone is answered quickly. I have spoken with Kelsea and both Vicky’s. They answer all questions clearly and nothing is too much trouble to explain.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

I spoke to Frankie who was very helpful…

I spoke to Frankie who was very helpful and informative. He was very patient with me and explained the policy details. Would definitely recommend Howdens and I will be speaking to Frankie again for a quote when my car insurance is due for renewal

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Campervan insurance renewal

Our campervan insurance is due and just had a lovely chat with Kerry,(Witney branch) managed to keep the costing low with only a £60 increase from last year. Superb service and highly recommend them

10 October 2024
Unprompted review
Rated 5 out of 5 stars

I had an excellent personalised…

I had an excellent personalised experience renewing house and car insurance. I dealt with Daniel Foot and James Gilmour who took the time to understand me and explain the options. Furthermore, i got a call back from James concerning an issue involving home insurance and I was bowled over by this personalised attention to detail.

8 October 2024
Unprompted review
Rated 1 out of 5 stars

Just moved house - £63 in admin charges

Just moved house. I was charged £63 in admin charges for my campervan insurance. If you think you are going to make any changes mid policy, you really need to check their terms and conditions on admin charges, they are eye watering. This will include adding drivers, removing drivers, moving house. Be aware.

21 September 2024
Unprompted review
Rated 5 out of 5 stars

Many thanks to Ryan for excellent…

Many thanks to Ryan for excellent service when I needed to choose new home insurers recently. He listened carefully to my concerns, found me the right policy and was a pleasure to deal with - strongly recommended!

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Van insurance

Having scoured online for a reputable company,I came across Howdens insurance. For what it’s worth, a very efficient and professional company and staff with invaluable experience. My direct contact was Louise Fleming who was very professional with exemplary customer care, a credit to herself and the company.

Many thanks.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Summer

Thank you so much Summer Neil from the Northampton office, you were extremely helpful.

Her knowledge and explanation of the policy was great, and she even managed to apply some discounts. Would definitely use her again and recommend Howdens insurance.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank you to Will at Howden's Insurance…

Thank you to Will at Howden's Insurance who talked me through a difficult insurance quote application today. Will was good humoured and kind throughout the call, and despite me having a tricky driving history managed to find me a competitive quote. It was brilliant getting through to a human being without any telephone menus, and throughout the call Will displayed a thorough knowledge of the insurance quote process and was able to help me with sensible answers to questions no other insurance brokers had been able to help me with. I feel confident that the quote he has provided me with is based on full and sound information, that I have declared everything honestly and that if I accept the quote there won't be any nasty lashbacks later - this was very important to me. He also helped me to reduce my quote with a voluntary excess combined with an excess protection plan, which has made a real difference to my sense of security. Well done to Will and thank you to Howdens.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Sam and Howden’s

Facing renewal of any insurance is anxiety provoking if one wants the extra confidence that comes from speaking to an actual person - a rare commodity these days.
I was fortunate to speak fairly speedily with Sam who patiently went through the process of finding me a home contents package to suit my situation. He did this with admirable efficiency as well as courtesy and made me feel he was an advocate for me not just a Howden’s representative and advocate. That is also a rare quality these days. Howden’s is fortunate to have him in their team!

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Howden Hereford customer service

Sarah and Philippa we’re outstanding in helping me through my incident, I would definitely recommend Howden Hereford and I much appreciated all their help and support. Thank you

5 June 2024
Unprompted review
Rated 5 out of 5 stars

I was referred to Howdens (Maidenhead)…

I was referred to Howdens (Maidenhead) by a friend who uses them. I spoke to Jed and he was able to organise two new policies for bike and car - the car policy was actually cheaper than my current year !

Jed gave a 100% customer service and I would recommend giving them a call.

1 August 2024
Unprompted review

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