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Rated 5 out of 5 stars

What a pleasure! Finally, a jeweller that listens to what you are looking for and notifies you when it becomes available. Howell 1870 has beautiful things and back it up with great service. My antiq... See more

Rated 5 out of 5 stars

Oh how Stunning & gorgeous is this Ring😊x Thankyou very much Lorraine & will be looking again for another Fabulous treasured piece to purchase 😊x Thankyou very much for your patience! Best wishes Le... See more

Company replied

Rated 5 out of 5 stars

Howell 1870 are fantastic to deal with. I recently purchased a beautiful sapphire and diamond ring and found Lorraine to be most helpful and lovely to deal with. They are very straightforward, profess... See more

Rated 5 out of 5 stars

What a brilliant purchasing experience. Item arrived promptly, even better than I imagined. Assistance and communication throughout the purchasing process went well above and beyond! I was purchasing... See more

Company replied

Company details

  1. Department store

Information provided by various external sources

Established in 1870 England, Howell 1870 is a family-run jewellery business specialising in period antique jewellery from Georgian, Victorian, Edwardian to Art Deco & Vintage.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful objects and a pleasure to deal with!

What a pleasure! Finally, a jeweller that listens to what you are looking for and notifies you when it becomes available.
Howell 1870 has beautiful things and back it up with great service. My antique jewel arrived post haste, beautifully packed. I shall definitely deal with them again.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Howell 1870 are fantastic to deal with

Howell 1870 are fantastic to deal with. I recently purchased a beautiful sapphire and diamond ring and found Lorraine to be most helpful and lovely to deal with. They are very straightforward, professional and trustworthy. They really care that you are happy with your purchase and their customer service is excellent.

20 August 2023
Unprompted review
Rated 5 out of 5 stars

Lorraine and Alex at Howell 1870.

Lorraine and Alex at Howell 1870 are truly knowledgeable about antique jewelry! The pieces I now have acquired from their shop are part of the history of jewelry. They appreciate the workmanship! The beauty of craftsmanship!

24 August 2023
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Dear Eileen, it's always a pleasure having you visit us! Made even easier when working with a fellow jewellery lover. Until next time all the best, Lorraine and Alex

Rated 5 out of 5 stars

Fantastic online shopping experience

Fantastic online shopping experience. Alex and Lorraine were super-helpful and answered all my queries. Very happy with the lovely item and great customer care. Thank you.

18 April 2023
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Thanks ever so much for the kind review! It was a pleasure to source your necklace and we're thrilled you love it. Until next time, warm regards, Alex & Lorraine

Rated 5 out of 5 stars

Buying Jewellery on-line

The owner of the company was very friendly and helpful. She kept me informed of progress because the item I wanted to buy needed altering. The price of the item was very good. The alterations were made promptly and the item despatched very quickly. I would happily use this company again.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Super service

Super service, price and communication.
I love my antique stick pin.
Thank you!
5*

22 March 2023
Unprompted review
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Reply from Howell 1870

Thanks Piers for the kind words, it was a pleasure working together and we look forward to welcoming you again! All the best, Alex & Lorraine

Rated 5 out of 5 stars

Alex was very helpful and efficient and…

Alex was very helpful and efficient and I am delighted with my purchase

31 January 2023
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Thanks Katy for the kind words, it was a pleasure working together and we look forward to welcoming you again! All the best, Alex & Lorraine

Rated 5 out of 5 stars

Alex and Lorraine were fantastic

Alex and Lorraine, at Howells, were simply fantastic.

The guidance, support (patience!) and knowledge that they provided me with ensured that I found the right engagement ring for my fiancé.

I had a rough time period and ring type in mind for the antique ring that I wanted; I could not possibly of sourced a piece so wonderfully on brief without the expertise of Alex and Lorraine.

I highly recommend Howells jewellery. Fantastic pieces, better customer service.

20 July 2022
Unprompted review
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Reply from Howell 1870

Thank you so much Ian, it was an absolute pleasure working with you to find that ring that was just right! We wish you, and your wife, all the best and look forward to welcoming you again in the future. Warmest wishes, Lorraine & Alex

Rated 5 out of 5 stars

I'm a repeat customer of Howell 1870…

I'm a repeat customer of Howell 1870 for good reasons. They are wonderful to work with, have amazing pieces, and they provide expert advice and consultation. It is a great privilege to work with Lorraine and Alex.

11 August 2022
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Dearest Laurel its always a true pleasure working with you and hope to welcome you back again in the future. All the best, Lorraine & Alex

Rated 5 out of 5 stars

What a brilliant purchasing experience

What a brilliant purchasing experience. Item arrived promptly, even better than I imagined. Assistance and communication throughout the purchasing process went well above and beyond! I was purchasing something special for a wedding - owners set up several mock up pics for me so I could get an idea of what the brooch would look like when placed on jacket. Best experience! A+! So grateful! Thank you!

6 July 2022
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Dear Robyn,
Thank you ever so much for your kind and thoughtful reviews, it’s been an absolute delight working with you! We wish your son (and future daughter-in-law) every success and we're excited to see the pictures of the parure later in the year. Until next time, take care, Lorraine & Alex

Rated 5 out of 5 stars

One of the best places I've found for Vintage or Antique Jewellery

One of the best places I've found for my special earrings. They take great care in the details, giving you re-assurance of quality gifts, and great customer service.

26 April 2022
Unprompted review
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Reply from Howell 1870

Many thanks Julia for such a kind review, we're so thrilled you love your emerald and diamond earrings and hope you get chance to wear them soon. Warm wishes, Lorraine

Rated 5 out of 5 stars

This is my first time buying from…

This is my first time buying from Howell’s and it was effortless. I am now the proud owner of an absolutely stunning ring! Great communication from Lorraine and my ring arrived promptly and beautifully packaged.
My ‘go to’ jeweller from now on, thank you!

3 January 2022
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Thank you ever so much for the review! We're so thrilled to of united you with such a pretty signet ring. Until next time, take care. All the best, Lorraine

Rated 5 out of 5 stars

Amazing service

Amazing service, incredible people, was a true pleasure

17 November 2021
Unprompted review
Howell 1870 logo

Reply from Howell 1870

We'll be showcasing our collection of fine jewellery for the whole world! Free, fully insured international shipping on all pieces. We look forward to welcoming you

Rated 5 out of 5 stars

Safe and easy

This was the first time I have bought what I consider to be quite expensive jewellery online, so I was nervous. However, Lorraine put my mind at rest (informing me of their returns policy etc) and I purchased a pair of lovely earrings. Everything arrived as promised and I am very pleased with them. The transaction was altogether easy and Lorraine very helpful. So all good!

7 July 2021
Unprompted review
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Reply from Howell 1870

Dear Priscilla, many thanks for the kind and thoughtful review, it was just as easy working with you! Hopefully we cross paths in the future at an antique fair. Until then stay safe. Warm regards, Lorraine

Rated 5 out of 5 stars

Great service from a wonderful company

Great service from a wonderful company. You can feel the passion and professionalism even through online dealings. They went the extra mile and made a really special birthday gift even more special with the service!!
Many thanks to Alex and Lorraine and the whole company which I would highly recommend!!

15 April 2021
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Many thanks Ian, what a pleasure doing business and we're so pleased that we made your fathers Birthday gift a reality! We both look forward to welcoming you again. All the best, A & L

Rated 5 out of 5 stars

I am over the moon with my purchase

I am over the moon with my purchase, you can buy with confidence from Howell 1870. Amazing product knowledge, fabulous quality jewellery, swift and safe delivery.

29 January 2021
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Dear Melanie,
Thank you for your kind words, it was a pleasure doing business and we look forward to welcoming you again in the future. All the best, Lorraine & Alex

Rated 5 out of 5 stars

Fantastic Lady Lorraine😊x Stunning Ring x

Oh how Stunning & gorgeous is this Ring😊x Thankyou very much Lorraine & will be looking again for another Fabulous treasured piece to purchase 😊x Thankyou very much for your patience! Best wishes Lesley x x x I will be wearing to a Birthday meal this week & plenty more! Totally Special & Lovely 😊 x Sparkles completely x

10 August 2020
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Dear Lesley, thank you for your kind words it took us a little longer than usual but it was well worth it and a pleasure doing business with you. We look forward to welcoming you again in the future. Until then take care and stay safe, all the best Lorraine

Rated 5 out of 5 stars

I had a wonderful experience with…

I had a wonderful experience with Howell 1870! Lorraine helped me make a very important purchase.
They offered an excellent transaction from inquiry to delivery. Highly recommend *****

7 July 2020
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Dear Pam, helping you with this purchase was a real honour and a true pleasure. We hope the bangle inspires many fond memories of your Mom and we look forward to welcoming you again. Warmest wishes, Lorraine

Rated 5 out of 5 stars

Brilliant Service By Brilliant Lorraine

Browsing the collection and talking over the phone i knew i could trust Howell 1870. Lorraine looked after me through the whole process of a simple and easy transaction. I Found the ring of my dreams for a dreamy very reasonable price. Weighted in history and beauty. The expertise, quality of service and photos/video shots of the jewellery are second to none. I am looking forward to my trip to Lancashire after lockdown to have a good browse of more rubies.

6 May 2020
Unprompted review
Rated 5 out of 5 stars

A beautiful piece and an amazing service

Alex made everything so easy, simple and effortless. An amazing service and I couldn't be happier with my purchase. I would recommend to anyone who wants a beautiful piece of jewellery for a brilliant price. The service and my purchase were both 5 star!

2 March 2020
Unprompted review
Howell 1870 logo

Reply from Howell 1870

Thank you Ruth! It was an absolute pleasure helping you and Tom with his signet ring. We look forward to welcoming you again in the not too distant future. Many thanks, Alex & Howell 1870 team

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