Howl Reviews 

301
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the fast and reliable customer service and staff, often highlighting their helpfulness and quick responses. People also appreciate the efficiency of withdrawals and deposits, noting the speed of transactions. Reviewers frequently describe the website as a good platform with a clean design, easy access, and a positive community experience. However, some customers also noted significant issues, particularly concerning withdrawals. Several people reported difficulties cashing out winnings, with accounts being banned or funds frozen after attempting to withdraw larger amounts. Some reviewers were not happy with the support when these problems arose, describing it as unresponsive or unhelpful. Additionally, a few people expressed concerns about the website's practices, citing issues with account closures without clear justification.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website, with many reviewers praising it as an... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness and efficiency... See more

Payment

Consumers report issues with payment clarity and withdrawal processes, including account access difficulties... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, kind, and quick to... See more

Service

People report positive experiences with service, highlighting it as an excellent casino with fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gambling is Gambling right you lose more then you win that's expected. But Howl offers ways to pay back what you've lost if you get lucky such as "Pack Leader" where if you manage to hit an 1000x yo... See more

Company replied

Rated 5 out of 5 stars

i know gambling sucks in the long run, but these people made it just a bit better after hitting gold 1 i got my beloved vip agent whos actually a real one love him and love this site

Company replied

Rated 5 out of 5 stars

Friendly support team that knows what they’re doing and always fast transactions never had a problem. coming up on 5 years good site and good community engagement the reward system could be better but... See more

Company replied

Rated 5 out of 5 stars

It's an excellent casino with fast withdrawals and deposits, and a wide range of games. I really like their platform. 100% recommended.

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Gaming services

Written by the company

Online Casino Since 2017 - Must be 18+ and present in a permitted jurisdiction.


Contact info

3.6

Average

TrustScore 3.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(301)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were really quick and helpful

They were really quick and helpful. They jumped in on the issue right away. Everything was great!

16 December 2024
Unprompted review
Howl logo

Reply from Howl

We thank you for the good words!

Best Regards,
Howl's Customer Support

Rated 1 out of 5 stars

I've been playing since 2021 and was…

I've been playing since 2021 and was banned for using multiaccounts, which I've never had. I wrote to support after a short conversation, they stopped responding.

21 December 2024
Unprompted review
Howl logo

Reply from Howl

We have explained in the ticket that you used a rainbot to claim rains, you acknowledged this, but either way, you chose to do a fake review here and say that you got banned for multi-account (which is also breaking ToS). We would like a more honest review next time.

Best Regards,
Howl’s Customer Support

Rated 1 out of 5 stars

Absolute fake reviews the only people…

Absolute fake reviews the only people that will get good bonusses and what not will be the people that are sponsorred dont trust this blatant scam site they say they just host the slots but trust me when i say this casino never gives back

18 December 2024
Unprompted review
Howl logo

Reply from Howl

Hello,

These are some false claims, as we have many rewards for all the people, and we also offer leaderboards, advent calendars, etc., in addition to what we already give. You need to understand that you joined a casino, though, and you are here to deposit and have fun and, in the meantime, to give you some loss back in return. You are not here to just take free money. If you get lucky with your deposits and win, you can, of course, withdraw and make some profit.

Also, about the bonuses, our VIPs get up to 55% lossback, which is more than most of the casinos in the industry. So what you claiming is false.

Lastly, the reviews here are from people that join our casino, have some experience of the gameplay, and if they contact support, at the end of the chat with them, they are prompt to leave their honest review here.

Best Regards,
Howl’s Customer Support

Rated 5 out of 5 stars

Functioning website

Won big, expected to jump through a bunch of hoops & difficulties to withdraw. But no it was very simple and everything worked, Of course it's gambling so long-term you will lose. But the website functions as advertised

6 December 2024
Unprompted review
Howl logo

Reply from Howl

We are happy that you like our site!

Best Regards,
Howl’s Customer Support

Rated 3 out of 5 stars

Cant reach the site

From this morning i cant enter the site. In my account, i have nearly 4k usd+ and i cant reach the casino. Did i scammed or something ? Are they closed the site and escape ?

Edit : they were back again. Still you have to inform your players.

5 December 2024
Unprompted review
Howl logo

Reply from Howl

Hello,

We are sorry for this inconvenience. Howl was down due to downtime of our server provider. Howl is already up and running and waiting for you. Although we do believe you are right and we understand your frustration, we would like you to consider your review again.

Best Regards,
Howl’s Customer Support

Rated 5 out of 5 stars

Erik from support is the standard of…

Erik from support is the standard of his role. Sounds weird but the fact I could tell he just didn't copy and paste a standard reply from a drop down menu meant everything. Even helped guide me on a route to find a solution.

3 December 2024
Unprompted review
Howl logo

Reply from Howl

We thank you that you liked your experience with us!

Best Regards,
Howl’s Customer Support

Rated 5 out of 5 stars

W casino

W casino, instant withdrawal!

22 August 2024
Unprompted review
Howl logo

Reply from Howl

We thank you!

Best Regards,
Howl’s Customer Support

Rated 5 out of 5 stars

W Support!

Had an amazing interaction with support and help from them after having a problem on my TF2 items deposit

27 November 2024
Unprompted review
Howl logo

Reply from Howl

Always trying our best!

Best Regards,
Howl’s Customer Support

Rated 1 out of 5 stars

Scam site

Scam site. Doesn't let me withdraw. Advertised must wager 100% of my deposit which i did. I deposited 157$. I HAVE WAGERED $1322 NOW! The site says I have 140$ left to wager. Absolute scam site.

I wagered on dice with 50% chance of winning.

Edit: How on earth can I abuse a system with a RTP below 100% ?? You guys are scammers, nothing else. I deposited because I wanted to play dice, I won some money and I wasn't able to withdraw because you cant withdraw money you have played on dice. Absolutely ridiculous business practice. If you dont want users to play a game, don't offer it.

21 November 2024
Unprompted review
Howl logo

Reply from Howl

Hello,

That's some untruths as based on our information you were trying to abuse our gamemode, therefore wager requirement has been disabled on Dice, although you could make profit and wager on other games.

Also, you had contacted our Support and they explained specifically how things are, yet, you decided to continue playing on Dice.

Best Regards,
Howl's Customer Support

Rated 1 out of 5 stars

SCAM !!

Dont deposit on this site they will take your money, if u win some coins they will not let you withdraw it, so save yourself and never deposit on this site, shit scammers

18 November 2024
Unprompted review
Howl logo

Reply from Howl

Hello,

What I understand is, that you deposited and you weren't able to withdraw. This can be 2 reasons:

1. Either you didn't finish the wager requirement
2. Or our wallets ran out so needed a refill

In the second situation, we offer a vault to store your money or a temporary ban to prevent the waste of money.

Either way, what you describe is not true, and we are very saddened that you felt that way about writing this review. Please contact our Support for further assistance.

Best Regards,
Howl's Customer Support

Rated 5 out of 5 stars

Fast

Great and fast

14 November 2024
Unprompted review
Howl logo

Reply from Howl

Thank you!

Best Regards,
Howl's Customer Support

Rated 5 out of 5 stars

ı like

I like spending time here

13 November 2024
Unprompted review
Howl logo

Reply from Howl

We thank you!

Best Regards,
Howl's Customer Support Team

Rated 5 out of 5 stars

It's a great slot site

It's a great slot site. I've brought a few friends over from other sites! Howl also has a very good support team and always resolved my issues quickly. 10/10

11 November 2024
Unprompted review
Howl logo

Reply from Howl

Happy to hear that you like and you spread the word out!

Best Regards,
Howl's Customer Support Team

Rated 5 out of 5 stars

Awesome Site

Great Games, Great UI , Great staff
I dont't play anywhere else!!!!

10 November 2024
Unprompted review
Howl logo

Reply from Howl

Thank you for your good words!

Best Regards,
Howl's Customer Support Team

Rated 2 out of 5 stars

its ok -

its an ok site riddled with unannounced fees and wager limits you have to reach to take out your money.

31 October 2024
Unprompted review
Howl logo

Reply from Howl

Hello,

These are some untruths here, as we already have in our help center about wager requirements and you can always read these things before you do a deposit, that's why help center is there. Not the customer support, but the help center, which has all our articles and it is getting updated very often.

About the fees, that depends on blockchain and not on us, we can not know what blockchain will take, because for example on ETH, this changes every time and it is based on the traffic blockchain has. Same for BTC.

You also don't have to contact support to withdraw your money, that's not true, it might be delayed a bit sometimes due to a heavy workload but it will be withdrawn eventually.

Best Regards,
Howl's Customer Support Team

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