Howl Reviews 

301
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the fast and reliable customer service and staff, often highlighting their helpfulness and quick responses. People also appreciate the efficiency of withdrawals and deposits, noting the speed of transactions. Reviewers frequently describe the website as a good platform with a clean design, easy access, and a positive community experience. However, some customers also noted significant issues, particularly concerning withdrawals. Several people reported difficulties cashing out winnings, with accounts being banned or funds frozen after attempting to withdraw larger amounts. Some reviewers were not happy with the support when these problems arose, describing it as unresponsive or unhelpful. Additionally, a few people expressed concerns about the website's practices, citing issues with account closures without clear justification.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website, with many reviewers praising it as an... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness and efficiency... See more

Payment

Consumers report issues with payment clarity and withdrawal processes, including account access difficulties... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, kind, and quick to... See more

Service

People report positive experiences with service, highlighting it as an excellent casino with fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gambling is Gambling right you lose more then you win that's expected. But Howl offers ways to pay back what you've lost if you get lucky such as "Pack Leader" where if you manage to hit an 1000x yo... See more

Company replied

Rated 5 out of 5 stars

i know gambling sucks in the long run, but these people made it just a bit better after hitting gold 1 i got my beloved vip agent whos actually a real one love him and love this site

Company replied

Rated 5 out of 5 stars

Friendly support team that knows what they’re doing and always fast transactions never had a problem. coming up on 5 years good site and good community engagement the reward system could be better but... See more

Company replied

Rated 5 out of 5 stars

It's an excellent casino with fast withdrawals and deposits, and a wide range of games. I really like their platform. 100% recommended.

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Gaming services

Written by the company

Online Casino Since 2017 - Must be 18+ and present in a permitted jurisdiction.


Contact info

3.6

Average

TrustScore 3.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(301)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scam site + took down my previous…

scam site + took down my previous reviews

31 October 2024
Unprompted review
Howl logo

Reply from Howl

Hello,

We would like to contact support and try to help you on the possible issue you may have, as you don't tell us anything here, other than just that we are a scam site and you didn't provide us with any information on your account. Therefore, we don't have anything to give you a specific answer here.

About your previous reviews, we would like to let you know, that these reviews have been taken down from Trustpilot as they got flagged for being inappropriate for the platform, which means you did either fake reviews or you broke the guidelines that TrustPilot has.

Best Regards,
Howl's Customer Support Team

Rated 5 out of 5 stars

simple site and…

simple site and helpful customer service. personally I have had no problems with depositing and withdrawing.

30 October 2024
Unprompted review
Howl logo

Reply from Howl

Glad you like our Casino!

Best Regards,
Howl's Customer Support Team

Rated 5 out of 5 stars

My account has been restricted

My account has been restricted. They said ''you have to deposit for a while and we will lift the restriction''. and they never did
edit: I was surprised. and also happy. it was good that they took care of it in such a short time. my account has been unblocked even though I haven't connected to support in the last days. I will update my rate again. You guys don't deserve a low rate. Thanks!

25 July 2024
Unprompted review
Howl logo

Reply from Howl

Hello,

Please do contact our Support so they will review again your situation. These things happen manually so we need to re-review your case.

Best Regards,
Howl’s Customer Support Team

Rated 5 out of 5 stars

great casino lots of slots and…

great casino lots of slots and providers many live games and house games would recommend

28 October 2024
Unprompted review
Howl logo

Reply from Howl

Thank you for the recommendation!

Best Regards,
Howl's Customer Support Team

Rated 1 out of 5 stars

bad website you cant win on it slots…

bad website you cant win on it slots and games are so low you will lose bad dayly cases not with it even when I het my ranks I did not rsive the whole amot they promise !

25 October 2024
Unprompted review
Howl logo

Reply from Howl

Hello, i am sorry you had this experience.

Recently though all our games got an increased RTP upon the request of our Players. As for the rewards, are always wager based, so while you wager, daily case chances are getting increased.

As for the rank up reward, it depends to multiple factors in order to give more on rank up reward. Therefore, based on these factors such as the RTP, the rank up reward is getting increased or decreased on the amount.

I hope the above covers what you were looking for an answer.

Best Regards,
Howl's Customer Support Team

Rated 5 out of 5 stars

Howl.gg

Howl.gg - it's beautiful and easy to use site. Excellent bonus system and rakeback. Support and its good moderators will always help resolve the situation! 🤝

27 October 2024
Unprompted review
Howl logo

Reply from Howl

24/7 Support, and a rewarding system like no other! Thank you!

Best Regards,
Howl's Customer Support Team

Rated 5 out of 5 stars

multiple methods to deposit and…

multiple methods to deposit and wothdraw,super fun house games,best support team ever
Whats not to love about howl?

27 October 2024
Unprompted review
Howl logo

Reply from Howl

Nice to hear you like it! Thank you!

Best Regards,
Howl's Customer Support Team

Rated 5 out of 5 stars

I've been using this site for a while

I've been using this site for a while, and it’s been a fantastic experience! The layout is clean and easy to navigate, making it simple to find my favorite games. They have a great selection, from slots to live dealer games, and everything runs smoothly on both my computer and phone. Customer support is friendly and responsive, and withdrawals are fast, which is a huge plus. I've tried other sites, but this one feels fair and secure. Highly recommend for anyone looking for a safe and enjoyable gaming experience!

27 October 2024
Unprompted review
Howl logo

Reply from Howl

Trying our best! We thank you!

Best Regards,
Howl's Customer Support Team

Rated 5 out of 5 stars

Amazing features

The packlead feature and the sites UI is amazing. Alot of great features for players that are constant <3

27 October 2024
Unprompted review
Howl logo

Reply from Howl

We aim for more new features every time! Thank you!

Best Regards,
Howl's Customer Support Team

Rated 1 out of 5 stars

I was banned for a bs reason, and they took my money

I was banned for a bs reason, and they didnt pay out my 60$ (Your so right I did open a ticket on every account. It was one ticket.)

4 September 2024
Unprompted review
Howl logo

Reply from Howl

Hello, your account(s) has been banned due to violating our TOS, which says specifically that if you are creating multiple accounts, abuse our system, and fail to report these multiple accounts, you will get banned and any howl coins will be lost.

So the actions of yours brought us to this decision. We do not ban players without a reason. This has also been explained in the multiple support tickets you opened from every account you created.

Regards,
Howl

Rated 1 out of 5 stars

scammers

stops you from logging in once you try to withdraw your winning,cant even contact their support,their email for support is invalid,absolute scam,you deposit here you lose,facts.

1 August 2024
Unprompted review
Howl logo

Reply from Howl

Our support is not our email. It is within the site down below on the right. Secondly, you are not allowed to withdraw only free money without making any deposit as this is against ToS. This happens to avoid abusers and farmers of free coins. But saying that we are stopping you from log in, this is not true. We never do that.

Regards,
Howl

Rated 1 out of 5 stars

Scammers

Howl.gg banned me, I won 37k off of 5k, and then they asked me for my ID and banned me for using a VPN.

I lostall my winnings.

Only play here if you want to lose your $.

Filth scammers

20 July 2024
Unprompted review
Howl logo

Reply from Howl

Hello, thank you for taking time to make a review.

Please contact our support in-site, and i am sure they will be able to help you with your situation.

Regards,
Howl

Rated 1 out of 5 stars

bad casino/ originals are terrible RTP…

bad casino/ originals are terrible RTP is super low over all in general not a good experience, also never received any rain at all.

18 July 2024
Unprompted review
Howl logo

Reply from Howl

Hello,

The RTP is getting assigned from the providers, although there has been an improvement lately on that matter. So you might want to check this out now.

Regards,
Howl

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look