The quality of furniture and the quality of service from all staff in the shop is second to none plus a big thank you to Margaret who took myself through the full process of getting the correct items... See more
Location
Switch location24 Glasgow Road, EH48 2AG Bathgate, GB
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See what reviewers are saying
Visited the Bathgate branch last week and Evelyn was very helpful. She ensured my mother tried every chair and that it would be the most comfortable for her. She’s looking forward to receiving her ch... See more
Fiona and John were very helpful and showed me the 2 pieces of furniture which I was considering. At first I thought I wanted a fireside chair but I found the Burrows petite arm chair very comfortabl... See more
I went to HSL in Bathgate with the intention of buying Stressless recliners and was not disappointed. I was greeted by Margaret, a very pleasant lady and during the time she described the various di... See more
Company details
- #15 of 396 best companies in Home Furniture Shop
- #1 of 35 best companies in Disability equipment supplier
- #4 of 77 best companies in Furniture Manufacturer
- #2 of 70 best companies in Mobility equipment supplier
About HSL Chairs - Bathgate
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
24 Glasgow Road, EH48 2AG, Bathgate, United Kingdom
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Friendly knowledgeable staff
Friendly knowledgeable staff. Explained the process very well.
Chair very comfortable & delivered in six days.
This is the second chair I have bought…
This is the second chair I have bought in six months. The service is thoughtful and relaxed with no pressure selling. The chairs are comfortable and well made. There are many styles, sizes and fabrics available and the assistant took time to advise me and make sure the chair was right for me.
Great to get home visit to discuss…
Great to get home visit to discuss options Experience during all aspects of purchasing products so well organised
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