Nathan was very friendly and welcoming, listened to what I needed and started showing me different chairs. I wanted to be a Grand but I am just a standard 😕 🙃. Lyndsey made us a lovely cup of tea, w... See more
Location
Switch locationDunns Business Centre, Trusham Road, Marsh Barton, EX2 8NW Exeter, GB
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See what reviewers are saying
Having looked for a new armchair for months, it was a pleasure to shop at HSL in Exeter. The choice was excellent, we were offered tea or coffee and the staff couldn't have been more helpful. Kelly... See more
Called in to the Exeter branch during the week and was warmly greeted by Nathan, explained I would be coming back with my elderly father later on in the week. This morning, we had a lovely buying... See more
Personal attention from Kelly at Exeter Showroom. Detail on Stressless chairs allowed me to make an informed decision having tried out those available. Never felt hurried or pressurised into making a... See more
Company details
- Home Furniture Shop
- also in
- Disability equipment supplier
- Furniture Manufacturer
- Mobility equipment supplier
About HSL Chairs - Exeter
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
Dunns Business Centre, Trusham Road, Marsh Barton, EX2 8NW, Exeter, United Kingdom
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A wide range of choice and Kelly was…
A wide range of choice and Kelly was very helpful.
Excellent customer service from Exeter…
Excellent customer service from Exeter HSL. Nothing was too much trouble.
The service we recieved was wonderful…
The service we recieved was wonderful from Kelly and Rachel, very friendly and helpful, we are looking forward to getting our new sofa.The cup of tea went down a treat.
Nathan was very friendly and welcoming
Nathan was very friendly and welcoming, listened to what I needed and started showing me different chairs. I wanted to be a Grand but I am just a standard 😕 🙃. Lyndsey made us a lovely cup of tea, while Nathan took us through everything, he left us alone so we could discuss what we were going to do. We have opted for the 12 months payment, this process was quick and easy.
relaxed
The care, patience and obvious expertise of the assistant Rachel made our experience first class.
Great customer service from the Exeter team.
Called in to the Exeter branch during the week and was warmly greeted by Nathan, explained I would be coming back with my elderly father later on in the week.
This morning, we had a lovely buying experience with Kelly.
Nothing was too much trouble.
It was also great to know we were buying a British made chair.
Thank you 🙏
Couldn't have been more helpful without…
Couldn't have been more helpful without being pushy. Staff kind and thoughtful and patient with fabric choices. Also offered tea or coffee and biscuits. Great place to shop.
Helpful friendly staff at Exeter…
Helpful friendly staff at Exeter store,smooth and efficient service.
Having looked for a new armchair for…
Having looked for a new armchair for months, it was a pleasure to shop at HSL in Exeter. The choice was excellent, we were offered tea or coffee and the staff couldn't have been more helpful. Kelly spent a long time helping with the choice and style of chair; the fabric choice was extremely good and with Kelly's excellent help a new armchair was bought.
Nathan was very helpful and polite…
Nathan was very helpful and polite ,great customer service
Excellent service
Linda made us feel really welcome and she spend a good two hours ensuring we got what was right for us. Great service and extremely happy with what we have ordered
Nick made us very welcome
Nick made us very welcome, also made sure I was happy with the chair. Thank you Annette
Haven't used the chair yet...
Hi there Stuart here.
I bought a brand spanking new Aysgarth chair some considerable time ago and decided to upgrade the current two seater sofa a short while ago as this current (also the Aysgarth two seater sofa) is well past its prime and with no legal fire resistance label) Those two items will be in use soon. The quality of the chair is second to none and cannot wait to get the sofa. The chair is in Capri Plum fabric and the sofa is in Opulence Blue.
Both are fitted with glides and no knuckles. Haven't tried the chair yet as it's covered by the corresponding colour bedsheet as will the sofa when it arrives in seven weeks.
Thank you very much for your service. It too, is second to none.
Faithfully
Stuart
I had lost my husband last week
I had lost my husband last week, so we just popped in to look to see what chairs you had. The girls were so lovely so helpful that I purchased chair extra fabric and I couldn’t have asked for nicer girls. They were so polite to me and my daughter, it was much appreciated. I went in today to pay for the rest of the chair and they were exactly the same lovely girls, caring and helpful. That is at the Exeter branch in Devon.
Good quality furniture
Good quality furniture, very helpful staff who understood the needs of their customers.
Personal attention from Kelly at Exeter…
Personal attention from Kelly at Exeter Showroom. Detail on Stressless chairs allowed me to make an informed decision having tried out those available. Never felt hurried or pressurised into making a decision. The 25% discount in the sale helped me focus on making a choice while the sale was running.
The assistant was so very pleasant and…
The assistant was so very pleasant and informative covering all options.
It was such a good shopping experience & I look forward to delivery.
Kelly was very helpful and…
Kelly was very helpful and knowledgeable. She helped to understand the range and the points to consider when purchasing. She spent the time and helped make the best decision and choices.
Great customer service and great…
Great customer service and great showroom to test chairs.
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