The staff at the Exeter store are so helpful & not pushy, just want to help you as best they can. Rachel has listened to our needs & kept in touch, as we weren't initially in a position to go ahea... See more
Location
Switch locationDunns Business Centre, Trusham Road, Marsh Barton, EX2 8NW Exeter, GB
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Everything about this company so far has been friendly efficiency. When we went to the Exeter store, we were met by Linda who was so helpful, she really knew the products but was not pushy at all. S... See more
Very happy with the way Linda dealt with us during our visit to the Exeter store today, I’m extremely happy with my order for an Errol sofa.
Excellent customer service from Kelly in the Exeter showroom. Greeted on arrival, offered coffee then shown around the show room. No hard sell, but very helpful guidance as to my requirements. Look... See more
Company details
- #16 of 398 best companies in Home Furniture Shop
- #1 of 35 best companies in Disability equipment supplier
- #4 of 77 best companies in Furniture Manufacturer
- #2 of 71 best companies in Mobility equipment supplier
About HSL Chairs - Exeter
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
Dunns Business Centre, Trusham Road, Marsh Barton, EX2 8NW, Exeter, United Kingdom
4.8
Excellent
69 reviews
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Excellent friendly and helpful staff at…
Excellent friendly and helpful staff at your Exeter showroom. Delivery as promised, Stressless recliner so comfortable that I’m hoping to persuade my husband to have one too! What more can I say?!
12 April 2025
Unprompted review
Excellent from start to finish!
As soon as we walked & wheeled into the Exeter shop Kelly made us feel so at home and welcomed,
My mother in law is in a wheelchair and she did have to try 3 chairs in order to get the right one, but we were never rushed or made to feel that we were being awkward!
We went to look but within the hour had made the decision to not bother going anywhere else as the customer service we received was second to none.
My in-laws are looking forward to their delivery tomorrow
Thank you for your help!
23 April 2025
Unprompted review
Helpful, friendly experience
Helpful, friendly staff, not pushy , understood my husbands requirements for a suitable chair.
2 April 2025
Care of staff in advising
30 March 2025
Fabulous customer care
From the moment we walked in the shop we felt in good hands, nothing was to much trouble. Amazing staff thank you.
19 March 2025
A very positive experience
We had a good idea of what we wanted before going to HSL, but after being expertly guided through all our options by Kelly, we realised that buying a chair is a bit more complicated than we thought. You need the correct chair for your height, build and individual needs. Kelly was very patient as we hopped from chair to chair and pondered over fabrics, making the whole experience a positive one. We are looking forward to delivery and hope the rest of our experience goes as smoothly.
19 March 2025
Exeter store - High back chairs
Went to Exeter store to look at high back chairs. Excellent help and we were there more than an hour deciding on style, size and fabric. The sales lady brought tea and was patient and helpful answering our questions.
Found the high end fabrics very limited. We wanted wool that wasn't tartan and had a choice of about 5 !
Regardless, order placed and husband v happy.
2 February 2025
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