We had a good experience with hsl. We we attended to by Polly, She was really knowledgeable about all products available. I have a mental health issue and she was very helpful in me choosing the right... See more
Location
Switch locationOtley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB
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See what reviewers are saying
A gentleman named Graham showed us the rising recliner range and explained in great detail all the features of the range. We then went onto trying what he thought was my correct size and I could n... See more
Warm welcome and assessment of our requirements by Richard. Tried several sofas and fairly soon found one that was ideal for us. Good explanation of additional add ons and delivery options. Nice to... See more
My wife and I were looking to purchase a couple of reclining chairs and visited HSL. We were met by John in Guiseley and he was extremely helpful and very professional but, just as importantly for us,... See more
Company details
- #14 of 398 best companies in Home Furniture Shop
- #2 of 38 best companies in Disability equipment supplier
- #5 of 77 best companies in Furniture Manufacturer
- #2 of 73 best companies in Mobility equipment supplier
About HSL Chairs - Leeds
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, United Kingdom
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Trouble Free Experience
Friendly, professional service in the shop. Shown a varied range of suitable chairs. Delivery chaps were extremely efficient and I was shown how to use the controls for the recliner chair. Now I'm enjoying sitting in it!
New sofa
My sofa was delivered on time with no hassle. Delivery guys phoned when they were nearly at our home to say expect them soon.
Friendly and efficient guys
From Polly's knowledge and assistance…
From Polly's knowledge and assistance in the Guiseley store, to Carl P and Damion who delivered the new suite ( they also moved our old suite into the garage), I can't praise them enough.
The after delivery service was also excellent. The girls on the Wakefield switchboard who took messages and arranged things were pleasant and efficient.
Mark and Jason, the technicians, who came out to make the necessary adjustments to the high chair were also excellent.
I would thoroughly recommend HSL to anybody who asks.
Delighted with my new sofa service
Fantastic personal service from Sue in the Guiseley store.
Really pleased with the sofa I bought and first class delivery and assembly from Craig and his assistant Tom.
The service offered by Sue and John at…
The service offered by Sue and John at HSL Guiseley when we went into store last Thursday 23rd October was very friendly relaxed and we ordered a chair.
Guiseley HSL impressed
Both John and Michelle were welcoming and put us at our ease immediately.
When explaining the chairs to my mum, John was knowledgeable, delightfully personable and used humour to ensure the experience was pleasant. He gave my mum all the time she needed to decide and she purchased the furniture fully informed and happily.
Friendly
Friendly , efficient service. We were kept well informed of delivery and store staff and delivery were most helpful and informative .
Had a very good experience at the…
Had a very good experience at the Guiseley Branch with Pauline and Richard especially when I asked to change the base all very helpful. Delivered safely without fuss by Ian and Paul. Many thanks
We recently bought a bed for my…
We recently bought a bed for my mother-in-law from HSL in Guiseley and couldn’t be happier. The product is absolutely beautiful, stylish, comfortable, and clearly made to a high standard.
The shop was lovely and welcoming, and the sales team Polly and Richard were outstanding. Their knowledge and advice made the whole experience easy and enjoyable. They were warm, professional, and even made us a drink with biscuits 🥰
Highly recommend HSL Guiseley for both their wonderful products and excellent customer service.
Excellent service
Gordon & Assad arrived to deliver our settee at the time previously advised, having rung in en route 20minutes or so before arrival. They were cheerful, businesslike and efficient and showed us how to operate our recliners before leaving. 5*
Very happy with our visit to the Guiseley store
We visited the Guiseley store to possibly purchase a riser recliner for my husband. Polly, who showed us the armchairs, was very helpful and guided us in choosing the right chair, making sure the dimensions were correct with attention to posture and comfort. We were very pleased with our visit and did purchase a riser recliner as well as an armchair for me.
John was welcoming and friendly when we…
John was welcoming and friendly when we arrived in the shop. He did pressure us for a sale. He showed us te different chairs.
He gave us space when we needed to discuss the purchase.
Excellent customer service...
Excellent customer service...
Guisely store...Sue and Polly were welcoming, friendly and knowledgable about the product types and options...
They helped us through the whole process and made buying the right chair easy...
Ian and Paul arrived in time
Ian and Paul arrived in time, beautiful furniture.
Faultless Service
Visited the Stockport store with my 89yr old mum & were welcomed with a smile & coffee & biscuits. Both ladies were extremely helpful in the purchase of my mum’s new recliner chair. This was followed up with a call from the delivery team to arrange a delivery date (ahead of schedule). The delivery team also called ahead on the day with an ETA & both Lee R & Carl F were extremely helpful & patient with my mum when explaining how to operate her new rise/recliner chair. She was extremely impressed with their professionalism & cannot fault the service she has received from start to finish. We highly recommend HSL for both their products & staff
Very good company
Very polite delivery team Alex & Kieran efficient assembling chairs and explained the working of same.Overall the delivery was very informative and we were sure we could use the chairs safely
Excellent, friendly service
We were treated to excellent, friendly service by John, with ample time to try out different chairs, and to make up our minds. We were not put under pressure to decide, but were encouraged to look carefully at everything that was available. This helped us to feel happy with our eventual choice.
Staff in showroom at Guiseley…
Staff in showroom at Guiseley excellent, nothing to much trouble and the delivery guys Damian & Carl was absolutely excellent, local company still family owned, please use them you won't be disappointed we was extremely pleased with the people and product highly recommended.
I took delivery of my new HSL Chair…
I took delivery of my new HSL Chair today and would like to highly commend Paul and Carl who delivered it. They were both very polite and professional and ensured that I was fully conversant with the operation of the chair prior to leaving. Overall a great service.
Carl and Lee were helpful moving my old…
Carl and Lee were helpful moving my old chairs outside for collection before putting my new chairs in the lounge.
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