Thoughtful and interested, Andy had my best interests at heart and helped me to choose the right chair with all of the attributes I need. He also went to great lengths to get a fabric sample for me to... See more
Location
Switch location150 Newark Road, LN5 8QJ Lincoln, GB
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From being met at the door to saying goodbye to Andy his kindness, understanding and patience was exemplary. I was delighted with all the furniture available and very happy with the chair I have chose... See more
From entering the premises to leaving we were treated with excellent service, we were not rushed and everything about the product was explained in great detail.
The Lady who helped us was very helpful and considerate making sure every aspect of the chair suited my husband’s disability. Her help and advise was amazing
Company details
- #14 of 396 best companies in Home Furniture Shop
- #2 of 38 best companies in Disability equipment supplier
- #6 of 78 best companies in Furniture Manufacturer
- #2 of 73 best companies in Mobility equipment supplier
About HSL Chairs - Lincoln
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
150 Newark Road, LN5 8QJ, Lincoln, United Kingdom
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Great experience
From entering the premises to leaving we were treated with excellent service, we were not rushed and everything about the product was explained in great detail.
Polite and friendly staff
Polite and friendly when we entered the shop.Very helpful and knowledgeable on our needs resulting in a sale.
Very knowledgeable staff…
The Lady who helped us was very helpful and considerate making sure every aspect of the chair suited my husband’s disability. Her help and advise was amazing
brilliant proffesional staff
very patient proffesional friendly staff nothing was too much trouble especialy having to deal with a victim of parkinsons disease which the lady did very well
Great customer service
Thoughtful and interested, Andy had my best interests at heart and helped me to choose the right chair with all of the attributes I need. He also went to great lengths to get a fabric sample for me to take home. The ordering process was quick and easy with an explanation of all the steps leading to delivery. I cant fault the approach and service provided by the team in the store.
Incredibly good service
From being met at the door to saying goodbye to Andy his kindness, understanding and patience was exemplary. I was delighted with all the furniture available and very happy with the chair I have chosen.I will certainly return to the shop if anything else is required.
Great service
Richard? was welcoming and attentive, had great product knowledge and made the whole process pleasant. The chair we bought was in stock and was delivered in three days by Alex and Rich(the new guy),
again the whole experience, delivery and installation went pleasantly.
Lovely person called Richard was happy…
Lovely person called Richard was happy to help and answer all my questions and go above and beyond with his understanding and kindness my 3rd purchase from the company happy with service and delivery of the furniture.
I asked for a Fabric Care Kit
I asked for a Fabric Care Kit for a previous chair purchase, and Richard based in Lincoln was only to pleased to have one sent to me. Thank you Richard.
Satisfied customer
Alex and Craig delivered the riser recliner. Very efficient. Very friendly. They talked us trough everything we needed to know and we have had no problems operating the unit. We are very pleased with the whole service and we thank everyone for their help and care,
The Staff were very helpful even going…
The Staff were very helpful even going the extra mile to ensure we were happy with everything chosen, material, colour blending and comfort.
Good service and welcoming attitude
Good service and welcoming attitude. Made sure what we were buying met our personal needs. Explained everything carefully so we fully understood about the chairs
Sales staff
Sales staff, Raechel was knowledgeable, patient and not pushy, which was just what my friend, who has dementia needed. He was also impressed with the offer of tea and biscuits! Now we just have to wait for the delivery.
Professional and courteous
The professional way we were advised what we needed in the shop and then the two guys who delivered it were Lee and a Carl F were very helpful and very respectful gave me a full rundown on how to use the equipment correctly, thank you very much to one and all.
Relaxing
We were treated respectfully and the sales person was very professional.
We were allowed to view all the products that were suitable for my needs with out being shadowed.
The hole process was relaxed. I hate it when you have a salesperson hovering all the time,like some other companies do. I would recommend this showroom to anyone who needs specialised chairs etc.
Excellent and polite staff
Plenty of Assistance
The assistant C lived up to the title....over a number of visits he was always willing to explain and advise, demonstrate the attributes of each style, the range of fabrics, etc
Extremely helpful and knowledgeable
Extremely helpful and knowledgeable staff. A wide range of covers to choose from.
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