Delivery team Paul and Numan were great but have to wait yet again for a “technician” (from another firm) to come (some time!) and fix the 2 elevator kits to these over priced and not as comfortable... See more
Location
Switch locationAmsterdam Way, NR6 6EP Norwich, GB
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The service by Michelle was exemplary - could not have been better. We had time and space to try chairs; ask questions; clarify; great tea and biscuits!! The process was clear, open and honest. We ca... See more
Hayley and the gentleman that came with her couldn't have been more friendly or helpful! They made every step of the process so easy. I purchased the chair they showed me that afternoon from rhe Norwi... See more
We were welcomed at the HSL store in Norwich and immediately put at our ease. The assistant listened to what we had come in to see and directed us to it but suggested it was possibly not the best choi... See more
Company details
- Home Furniture Shop
- also in
- Disability equipment supplier
- Furniture Manufacturer
- Mobility equipment supplier
About HSL Chairs - Norwich
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
Amsterdam Way, NR6 6EP, Norwich, United Kingdom
4.8
Excellent
89 reviews
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Lovely visit from Hayley and Liam
Lovely visit from Hayley and Liam. Very helpful and informative.
1 May 2025
Unprompted review
Our experience with HSL was excellent
Our experience with HSL was excellent, From entering the Norwich showroom we were met by Michele who gave all the help we could wish for. The delivery drivers Carl and Alex were very good they removed all waste and put the sofa in the exact position we asked for.
8 April 2025
Unprompted review
Absolutely excellent service from…
Absolutely excellent service from advice about buying chair(Hayley take a bow ) right through to delivery by( Carl and Alex take a bow) . You were all kind, patient and knowledgeable . My chair is well built functions well and looks good. Thank you.
7 April 2025
Unprompted review
Hayley and Liam from HSLChairs
The couple who came were charming, efficient and helpful,
2 April 2025
Unprompted review
A quality company to do business with.
A quality company to do business with.
The showroom was staffed with friendly, welcoming people who knew their stuff. No aggressive sales tactics and a relaxed atmosphere.
Quite a long time (10 weeks) before delivery but worth the wait. We chose a delivery date and time slot. Ian and Paul arrived on time and did a great job placing our new chairs just where we wanted them.
Expensive but top quality chairs from a very professional company.
31 March 2025
Unprompted review
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