HSL Chairs - Taunton Reviews 

33
TrustScore 4.5 out of 5

4.7

2 Wellington New Road, TA1 5NF Taunton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We visited Taunton HSL as we'd seen adverts in the TV Times for their chairs. We wanted to try out the chairs and sofas before selecting which style so that we purchased the right chair for our height... See more

Rated 5 out of 5 stars

I visited the store in Tanunton, with my mum, we were shown around the store by Lisa, who made sure mum got the right chair to suit all her needs, she was very helpful, and we left there very happy... See more

Rated 5 out of 5 stars

Staff were wonderful, very patient and knowledgeable. Gave us confidence that we were making the right choice. The wide range of products also helped to find the right one for us. Can't comment on del... See more

Rated 5 out of 5 stars

We were on a mission last Saturday to purchase one or two reclining chairs, as we are now finding our living room furniture uncomfortable, plus our aches and pains don’t help! Our closest HSL is Tau... See more


Company details

  1. #13 of 393 best companies in Home Furniture Shop
  2. #2 of 36 best companies in Disability equipment supplier
  3. #6 of 78 best companies in Furniture Manufacturer
  4. #2 of 71 best companies in Mobility equipment supplier

About HSL Chairs - Taunton

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 2 Wellington New Road, TA1 5NF, Taunton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

4,527 reviews in the last 12 months

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Rated 5 out of 5 stars

Impressive

I was so impressed with the undivided attention given to me by the Comfort Specialist. Her expertise and patience assisted me so much in my decision making for the furniture I needed and desired. I am thrilled with the pieces and fabrics I chose with her help. Her hard work, in all aspects of the experience, are deeply appreciated.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

HSL Taunton

The staff in HSL are friendly and helpful particularly Debs in Dewsbury and Sue in Taunton.
The showrooms are well presented and bright. The staff are knowledgeable about their products.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Sofa delivery…

We had our recliner sofa delivered this morning, by Connor and Ashton. What helpful your men. They rang 20 minutes before hand, to say they were on their way. They unpacked it in the van, and then carried it indoors. They assembled it, checked everything was working correctly. They explained all the workings. And before you could say "Jack Robinson", they were gone. Both young men were very helpful, and polite and efficient. Score them 100%. Very happy,
Our dealings with the staff at the local store here were also extremely helpful and informative. Very happy with our order, and delivered within the time stated. Well done to the entire HSL team.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Thank you HSL

Thank you so much to the team at HSL Taunton who were very helpful and came up with some good suggestions. I would also like to thank the two men who delivered our three piece suite who were very polite and respectful

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Finding a contemporary looking manual recliner chair.

Friendly but clearly professional advice and welcoming atmosphere, especially given our problems finding the place.
( entirely our fault due to our lack of tech etc ability in following iPhone directions!)
Did not feel pressured, had I felt so I would probably have not remained. Overall a positive experience, especially given this was a pretty huge purchase for me.

14 May 2025
Rated 5 out of 5 stars

Staff were welcoming and…

Staff were welcoming and knowledgeable.
Nothing was rushed and there was no hard sell. It was important to them that the chair was the right fit, the right style and in the right fabric.
Coffee and a Kit-Kat sealed the deal!!

15 May 2025
Rated 5 out of 5 stars

Charming delivery team

James and Peter provided an excellent service. These gentlemen were highly efficient, polite and mindful of my home/belongings. A great delivery experience.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Sue was so helpful and made me feel comfortable and not rushed. Strongly recommend HSL

Sue was really helpful, especially after I had sat in a couple of chairs. She showed me a catalogue that showed the dimensions for different types of chairs. It was so good to see the facts and how they felt in the seat. It was great to use the tablet and check how my elbows reacted.

Joanna Harrison, my occupational therapist comments. The chair:
• Needs to have low arms to allow him to use his communication aid
• Seat needs to be shallow
• Back needs to be upright
• Feet, knees, and hips need to be at 90 degrees
• Low arms of the chair would also allow his table to be pulled in front of his chair

The chair was perfect for me. I bought it straight away.

14 March 2025

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