HSL Chairs - Warrington Reviews 

The lady we spoke to
Was extremly helpful and kind
She had a confident but friendly approach towards my 89 year old mum.
The experience was a positive and enjoyable one

Not received present order yet, but had furniture previously, the customer service in the shop is excellent. The standard of the furniture is outstanding.

Great customer service from Len in the Warrington store. Love the ercol frame with HSL cushions on the sofa and chairs.

They were very helpful,and we told them what we wanted due to both of our disabilities we tried different ones and was helped by the staff and they helped us choose to right chairs and a sofa, we would recommend them to anyone as they also have occupational therapist working with them.

We were looking for sofas and were helped by Lynn. She was knowledgeable,attentive,explained the various options with each sofa. She also stood back to allow us to wander through trying out each sofa in turn.
We were impressed by her help.
Now looking forward to delivery of our new sofas.

I found the staff to be welcoming and very attentive to my needs , informative and helpful when trying out the beds .

Excellent staff with good knowledge of the product giving an excellent explanation so I could make an informed decision

Alex and Rich were very efficient and helpful. Two very excellent workers.

Lynn was extremely helpful and knowledgeable in helping us choose a new sofa

We were helped by Lynn in Warrington store was so empathetic and helpful towards my Mother in Law . The shop is clean, smelled lovely and was a welcoming environment we were encouraged spend as much time as we liked trying out chairs even with a coffee and biscuit! Yes the items are more expensive but you come away feeling like you have had a good service and a quality product with great assurances.. Lynn was a star!

Lynn in the Warrington store at junction 9 was amazing. Very helpful indeed. Gave us confidence in what we were purchasing. Allowed us to take our time in choosing and also tried her best to give us a good deal. Brilliant store and quality furniture.

We could not be more happy with the quality of service provided by Len and the other staff at HSL whilst we were evaluating replacements for our sofas. We visited HSL on four occasions as our decision evolved about which sofa to select from several that satisfied our size/style requirements at various suppliers. Most important for us was that Len put us under no pressure to make a decision during this period and provided all the information we requested in a friendly and relaxed way. Our decision came down to the high quality of the products available at HSL, which were significantly superior to those from the other suppliers both in style and comfort. We now look forward to receiving equally good service when our new furniture is ready for delivery.

Great staff, not too pushy, gave us space to look around, happy to answer questions when asked

The assistant John was extremely helpful but not pushy.
Once the decision was made to purchase, they brought us tea and biscuits. So nice

Would give 6 if I could. Lynn and her colleagues were so helpful and put us under no pressure to buy. But we did buy some beautiful Ercol furniture. They were great at helping us to select fabric.

The staff were very knowledgeable and friendly

Kate was excellent in talking us through reciner options and sizes. She gave no "hard sell", emailed me sizes and after measuring up, I returned and Kate placed my order. She explained clearly the order process and timescales and mum is now eagerly awaiting her reciner.

Chris & Alex who delivered my chair were really friendly and obliging. First class.

Rang saleslady kate at Warrington previously to visit explaining our needs/requirements for furniture on arrival to our appointment she had a list of suitable pieces that might suit needs which saved time and confusion while not being pushy or overbearing