HSL Chairs - Warrington Reviews 119

Knew what I wanted before entering the store so purchase procedure was smooth and straightforward. Impressed with staff person I dealt with.
Completely satisfied with the whole procedure.

We were made to feel welcome as soon as we entered the shop - having viewed the sofas for a while the salesman who was called John came over to assist us. John was very friendly and knowledgeable about the products, helpful but not in any way pushy. We purchased two sofas and a chair because we felt the quality far exceeded the products we had viewed in other stores, we perhaps paid a bit more but in our opinion the extra quality was worth it. A good all round experience greatly helped by John.

My daughter and I visited HSL Warrington and was greeted by Lyn and a gentleman doing work experience with a smile and offer of help .They were informative and listened carefully to my needs Nothing was too much trouble le and showed us various chairs evan gave us tea and biscuits .we felt relaxed and not pressured we went to have lunch and think about what we had learnt and returned happy to order mmy chair thankyou Lyn

We were extremely well looked after by the whole team. We received a very professional and patient service and were given plenty of time to make our choice. There was no pressurized sales pitch. The member of the team, Lynn, demonstrated understanding and expert knowledge so provided great advice.

It makes a refreshing change to deal with a company that produces a quality product at competitive prices and with an excellent customer service department in Wakefield which follows up on any query immediately. Kate in the Warrington store could not have been
more helpful and kind. Excellence all round.

Got excellent help from Kate at Warrington store when purchasing our new bed. Nothing was too much trouble and her invaluable advice helped us choose our bed.

Warrington Store
- Met Sarah who was very personable and helpful on each of our visits to the store
- Met Manager Len who handled our last visit and finalised all the sale paperwork in a professional and friendly manner
Stockport Store
- Met Debs - amazing product knowledgable and faultless customer service - a real credit to HSL

Suite was delivered by Paul and Graham, they were very friendly and professional.
No mess was left, also did a demonstration of how to use the reclining chairs.
Would highly recommend.

We experienced great customer service with knowledgeable advice. No pressure sales and great biscuits as a bonus present.

We were extremely happy with our visit to HSl in Warrington and did not feel under any pressure.
Brendan listenened carefully to our requirements and gave appropriate advice in a friendly way. He answered all our questions and helped us to find the perfect combination of sofa and rise and recliner chairs to ensure our comfort.

Good choice for the older customer, straight forward to order and sale's person Kate was very helpful and not pushy. Not the cheapest but you pay for quality and service. Overall a great experience.

Excellent service from knowledgeable staff who were very helpful. A second purchase. Many thanks

I was met with a friendly greeting, although no pressure I was left to browse at my own pace. When I needed help Brendan listened to me and very patiently explained my options. The IT system took some time to complete the order to my satisfaction but I had a cup of tea whilst it was sorted. All the staff were friendly and there was a lovely calm atmosphere in the store.

Very helpful no pressure sales

Excellent service

Kate was so patient and knowledgeable. She spent a lot of time with me to ensure I got the right chair for my needs. I am so looking forward to its arrival in a few weeks.

We have just purchased a sofa from HSL Warrington the staff were very helpful and friendly especially Lynn and Len they were so patient, understanding and they certainly knew HSL furniture, they spent quite some time listening to all our requirements and advising us on all the products which were most suited to our needs they made the experience more relaxing and beneficial

I visited HSL Warrington store as I wanted a Stressless chair.
I was welcomed, offered tea and put at ease by Sarah who listened carefully to my requirements and comments.
She was very knowledgeable about the product and was able to address any concerns I had.
Sarah patiently helped me try each variation until I found the correct size and model that suited me best.

At no time did I feel pressured to buy. The staff do not work on commission and are driven only by satisfying the customer. (If only all stores were like that!)

Before I committed to buying, I wanted to give due consideration to the purchase I would make. I left the store with my quoted price and brochure.

The next day, I was back to buy – but had decided I wanted to choose a different colour.
As Sarah was with another customer, Brendan provided me with the material swatches so I could see all the colours available.
I was left in peace to go through them at my own pace, which I appreciated.

Eventually, I made my choice and completed my purchase.

I wish to thank Sarah - and Brendan – for their professionalism and patience.
This satisfied customer recommends the store and its staff to you.

Professional and knowledgeable staff
Very pleasant and attentive

Lee and Carl were so very kind and friendly with my mum, she was singing their praises when I returned home. They were quick, efficient and a credit to the company, many thanks for your care.