I have bought casting supplies from H S Walsh. The quality is always excellent, and if I have any queries the staff answer the phones quickly and deal with things rapidly. Their casting flasks are hea... See more
Company replied
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Review summary
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Excellent all round. Had all the items I needed, competitively priced, no fuss transaction, well packed and delivered quickly in perfect condition. What more can I say? Thank you
Company replied
Great, Fast delivery using Royal Mail! ( Thank God, not EVRI!!!) Please keep using Royal Mail!!! Ordered a Jewellery loupe and Hallmark book, both appear good quality! Interesting to now view th... See more
Company replied
I was struggling to find a replacement pocket watch movement (didnt have a part ID). I emailed them, several times over a week, asking for advice and guidance. Both Julie and Paul replied to my email... See more
Company replied
Company details
Written by the company
H S Walsh & Sons have been a leading supplier of tools, equipment, clock and watch materials to the jewellery and horological trades for over 75 years. Serving clients from individual designer makers and independent retailers to large industry groups such as the Company of Master Jewellers, the Signet Group and Rolex, we are renowned for our excellent customer service. With branches in the Jewellery Quarter, Birmingham and Hatton Garden, London we are at the heart of the trade, offering person to person sales, backed up with help, advice and demonstrations from our knowledgeable staff, many with decades of experience. Our head office in Biggin Hill, Kent, supports our branch structure, handles our ecommerce through our website www.hswalsh.com and manages our corporate partner needs. We not only serve the domestic market but trade world wide, exporting to over 150 countries. We are proud to work with some key industry brands such as Durston, GRS, Bergeon and Horotec and are UK & Ireland agents for both Witschi Electronic AG horological testing equipment and Sunstone Orion laser and pulse arc welding machines. Biggin Hill: 01959 543660 Birmingham: 0121 236 9346 Hatton Garden: 020 7242 3711
Contact info
Hunter House, Churchill Way, Biggin Hill Airport, Biggin Hill, TN16 3BN, Kent, United Kingdom
- 01959543660
- mail@hswalsh.com
- hswalsh.com
4.8
Excellent
135 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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I recently purchased a flip clock
I recently purchased a flip clock, for my son's birthday. It was shipped free, really quickly with tracking. HS Walsh answered my email questions quickly with good customer care.
I was so pleased with the service I got, and loved the clock when it arrived. So much so I immediately ordered another one for myself, and enjoyed the same level of service.
Well-done HS Walsh
David Bray
12 May 2026
Unprompted review
Reply from HS Walsh & Sons Ltd
Thank you for your wonderful feedback, very much appreciated.
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Perfect 👍👍👍👍👍👍👍👍👍👍
26 April 2026
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Great advice and great service
27 April 2026
Reply from HS Walsh & Sons Ltd
Thank you for your comments, very much appreciated.
Good price and prompt delivery
25 April 2026
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Reply from HS Walsh & Sons Ltd
Thank you for your comments, very much appreciated.
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, I'll be sure to pass this on to Andrew.
Easy to negotiate website and fast…
Easy to negotiate website and fast delivery.
Can't complain at all.
22 April 2026
Unprompted review
Reply from HS Walsh & Sons Ltd
Thank you for your comments, very much appreciated.
great
Helpful staff, easy to use website, great range of products and efficient service
27 March 2026
Reply from HS Walsh & Sons Ltd
Thank you for your amazing feedback, very much appreciated.
Amazing customer service ⭐️⭐️⭐️⭐️⭐️
26 March 2026
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Well packaged and quick delivery many…
Well packaged and quick delivery many thanks
10 April 2026
Unprompted review
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Quick dispatch and good prices
Quick dispatch and good prices. Will buy from again. Thanks.
25 March 2026
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Comprehensive stock
Easy to use, comprehensive website, great customer service.
18 March 2026
Unprompted review
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Technical problem solved
I finally received helpful assistance that allowed me to adjust the needles to fit the mechanism I received.
So I'm very satisfied with the customer service.
6 March 2026
Reply from HS Walsh & Sons Ltd
Thank you for your feedback and glad we were able to help you.
Brilliant!
The product I ordered, a wall clock, is excellent. The website was easy to use and it was delivered the next day by UPS. All in all I cannot fault the product or the service, would highly recommend.
5 March 2026
Unprompted review
Reply from HS Walsh & Sons Ltd
Thank you for your order and great feedback!
I was struggling to find a replacement…
I was struggling to find a replacement pocket watch movement (didnt have a part ID). I emailed them, several times over a week, asking for advice and guidance.
Both Julie and Paul replied to my emails very promptly and with their advice I found what I was looking for. They invested quite a bit of time in what turned out to be a £15 product. I cannot thank them enough and I am sure I will be a returning customer.
23 February 2026
Unprompted review
Reply from HS Walsh & Sons Ltd
Thank you for your feedback Glenn, very much appreciated.
I received useful information when enquiring about tools and materials.
I received useful information when asking about the strengths and weaknesses about a particular bench tool. This guided me in making a better choice for the soecific job I wanted the tool for.
My orders are usually prompt, well wrapped and good quality.
5 January 2026
Unprompted review
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Amazing customer service from the…
Amazing customer service from the gentlemen with the pearls
31 December 2025
Unprompted review
Reply from HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
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