Maxamillian was very quick to reply and very helpful. My issue was resolved and for Maxamillian I would give five stars, however the review is for the total experience which was slightly frustrating a... See more
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Based on reviews, created with AI
Huboo is an eCommerce fulfilment partner using great people and smart technology to enable businesses to grow. We enable businesses to outsource the complications of fulfilment, effortlessly integrating with the world’s most popular sales channels and marketplaces. From our technology, to our warehouses, to our people, we help your business grow in the right way. Businesses grow with Huboo.
More Plus 3 Central Park, Hudson Avenue, Severn Beach, BS35 4EL, Bristol, United Kingdom
Replied to 100% of negative reviews
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Suzanne Clark from Huboo is the definition is "getting things done!"
Couldnt have asked for a better customer account manager. She gets it and then gets it done. No questions asked.
She is also always willing to go the extra mile for our brand!

Reply from Huboo Tech
We’ve had a great experience working with Huboo, especially their current customer support team. The professionalism, responsiveness, and clear communication really stand out.
They handle matters efficiently and take ownership, which makes a big difference in fulfilment operations.
A reliable partner and a pleasure to work with.

Reply from Huboo Tech
Suzanne is very helpful, warm and caring. She follows up on issues to find more information when needed and always makes sure to find solutions to her clients' problems. She has a reassuring manner and backs her clients.

Reply from Huboo Tech
Great customer support! Sofi has been so great to work with. Very responsive and friendly and quickly gets to the bottom of an issues that may arise. We really appreciate the partnership with the great people at Huboo.

Reply from Huboo Tech
Contacted them three times about returning my stock and I haven't had a reply, or the stock back. Check out what happened with them before. Beware.

Reply from Huboo Tech
Suzanne our customer service agent is fantastic and always is on hand to help and get our problems resolved and quickly too. She keeps us with Huboo! Keep it up we really appreciate it at Oily HQ!

Reply from Huboo Tech
Had a few technical challenges and Maximillian was an absolute superstar sorting this out for me!

Reply from Huboo Tech
Suzanne C has been an absolute standout in customer service. She’s incredibly pragmatic, solutions-focused, and communicates with clarity and confidence. She doesn’t just respond to issues, she actively thinks them through and gets things done. I would trust her with any task and know it would be handled thoughtfully and efficiently. A real asset to any team.

Reply from Huboo Tech
We have worked with Huboo for about four years now and the staff are very professional, helpful and efficient. The online dashboard is clear and easily to use.

Reply from Huboo Tech
Working with Suzanne Clark has been a pleasure, extremely helpful and efficient at dealing with any issues or requirements we face when using Huboo as our logistics partner.

Reply from Huboo Tech
A successful Christmas 2025; huge thanks to all the team at Huboo for supporting Whisky Me, and a particular shoutout to Marta for handling our last minute requests as if they were nothing.

Reply from Huboo Tech
After quite a challenging start to our partnership, Daniel started working on our account and it’s been a game changer, top level service and always available to help when needed. Saved the day on many occasions. Thanks Dan!

Reply from Huboo Tech

Reply from Huboo Tech
Victoria is invaluable and has always responded to all our requests swiftly, resolving every issue we encountered efficiently. She is a brilliant account manager, and I absolutely love working with her!

Reply from Huboo Tech
Huboo have been a valuable partner for Two Wombats, providing excellent client service and flexibility when needed. We wouldn't have been able to grow our business at the scale we have to date without their support and expertise. Marta, Sam and the team have been brilliant in supporting how our business operates and we look forward to a huge 2026 together!

Reply from Huboo Tech
I can't thank Maximillian and the rest of the technical team enough. They always help me quickly. I know that when a problem is submitted to them, it will always be solved before I even realize it.

Reply from Huboo Tech
Marta is definitely one of the most outstanding account managers we have worked with. He is always highly responsive and replies in a timely manner, which makes our collaboration very efficient. Marta is extremely responsible and consistently supportive of all our needs, always willing to go the extra mile to help us find solutions.
I am truly grateful for the excellent support he has provided over the past year, which has made a significant positive impact on our operations. I firmly believe that our partnership will continue to grow stronger, and I look forward to even more successful collaboration in the future.

Reply from Huboo Tech
The Huboo team have gone from strength to strength, and I really appreciate their willingness to work through problems and come to the best solution for our business. A big shout to Victoria, who has really gone above and beyond for us this year, thank you for getting us back to a good place, and I look forward to working together in 2026. Keep up the good work.

Reply from Huboo Tech
Suzanne Clark has honestly been amazing to work with. During one of the busiest and most challenging periods at Huboo, she really came through for us and made sure our stock was booked in just in time for Black Friday. We know how hectic it gets around that time, which makes her support even more appreciated.
Suzanne was incredibly communicative throughout the entire process always quick to get back to us, keeping us updated, and making herself available whenever we needed help or clarity. Even when things felt difficult or time-sensitive, she stayed calm, proactive, and solution-focused, which made a huge difference for us.
We truly felt supported during a very high-pressure period, and Suzanne really came through for us when it mattered most. Her dedication and hands-on approach not only helped us through a critical moment, but also genuinely restored our confidence in working with Huboo. We’re extremely grateful for her professionalism and support. An absolute pleasure to work with.

Reply from Huboo Tech
We’ve been working with the Huboo Tech team for 6 months they manage all our UK fulfilment. Order accuracy and dispatch speed have been consistently excellent, even during this peak period.
Communication is good — our account manager Dan is responsive, transparent, and proactive when issues arise. When we experienced a sudden volume spike, the Huboo team adapt quickly and helped us maintain delivery SLAs.
The warehouse systems integrate well with our e-commerce platform, and dashboard reporting gives us clear visibility over stock and performance. Overall, they’ve become a reliable extension of our operations and I’d happily recommend them to any growing brand

Reply from Huboo Tech
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